Re: [ovirt-users] engine upgrade 4.1.0 => 4.1.1, no more engine console available

It seems that the main issue here is that the graphics device is missing from the engine db. This causes the generated ovf to not contain a graphics device which in turn makes the vm.conf not have it, and so the console is not available. So what we need to understand now is what caused the graphics device to disappear and a way to return it. Did anything out of the regular update flow happened with the vm? Thanks, Jenny On Tue, Apr 25, 2017 at 12:38 AM, Gianluca Cecchi <gianluca.cecchi(a)gmail.com > On Mon, Apr 24, 2017 at 7:01 PM, Sharon Gratch <sgratch(a)redhat.com> >> Hi, >> >> >> On Mon, Apr 24, 2017 at 6:06 PM, Gianluca Cecchi < >> gianluca.cecchi(a)gmail.com>> >>> >>> >>> On Mon, Apr 24, 2017 at 12:57 PM, Evgenia Tokar <etokar(a)redhat.com&gt; >>>>> >>>> >>>> Thanks. >>>> >>>> 1. In the UI under vm devices tab do you have an entry for graphical >>>> device (type=spice)? >>>> >>> >>> It doesn't seem so... >>> Se the whole content: >>> https://drive.google.com/file/d/0BwoPbcrMv8mvblV3dDlMelVFS1U >>> /view?usp=sharing >>> >>> >> According to the vm devices list you sent here, there is also no ​entry >> for for the video device (device with type=qxl)​, although according to one >> of your previous mails, the vm "general" sub tab shows "Video Type: qxl". >> > > I confirm that. But please note that in the same general sub tab the > "Graphics Protocol" appears as "None", while normally it should contain > "SPICE". > I resend the link of the general sub tab screenshot: > https://drive.google.com/file/d/0BwoPbcrMv8mvUURobHhKb0kxemM > /view?usp=sharing > > > > >> >> 1. Can you please check the vm console configuration to see if headless >> mode is off, just to make sure? (in ui - edit the vm and check the console >> tab to see if the "Headless mode" is not checked). >> >> (*) headless mode is a new feature added to 4.1 >> > > I confirm headless is not checked. > See here (you see underneath also the general sub tab): > https://drive.google.com/file/d/0BwoPbcrMv8mvQVhzaGFHSmoxaGc/ > view?usp=sharing > > > >> 2. what values are assigned in vm console tab for "Video Type" and >> "Graphics protocol" fields? >> > > From the above screenshot you see that they are "QXL" and "SPICE" > > >> >> Thanks, >> Sharon >> >> >> > You are welcome. > I have another environment with single server and she, with similar update > history and now at 4.1.1.6-1 level, where I had not the problem, but in > that environment the engine was configured as "VNC" and "Cirrus" so it was > not the same. > >