Re: [ovirt-users] Engine Down Score is 0

Hello Ovirt Users, I am new to ovirt.

Just trying to fix the issue with the engine which seems to be down and hence all our VMs which we are very much dependent upon are not working.

Tried googling the log snippet but to no avail. Hoping to get some help from you guys. I am completely blank and don’t know whats wrong with it. We have 3 Dell servers. One for Engine and the other two for nodes. Please see the log snippet from the engine server agent.log. Please let me know if more information is needed to debug the issue.

MainThread::INFO::2017-05-30 17:21:51,649::hosted_engine:: 612::ovirt_hosted_engine_ha.agent.hosted_engine. HostedEngine::(_initialize_vdsm) Initializing VDSM MainThread::INFO::2017-05-30 17:21:53,820::hosted_engine:: 639::ovirt_hosted_engine_ha.agent.hosted_engine. HostedEngine::(_initialize_storage_images) Connecting the storage MainThread::INFO::2017-05-30 17:21:53,821::storage_server:: 219::ovirt_hosted_engine_ha.lib.storage_server.StorageServer::(connect_storage_server) Connecting storage server MainThread::INFO::2017-05-30 17:21:58,134::storage_server:: 226::ovirt_hosted_engine_ha.lib.storage_server.StorageServer::(connect_storage_server) Connecting storage server MainThread::INFO::2017-05-30 17:21:58,142::storage_server:: 233::ovirt_hosted_engine_ha.lib.storage_server.StorageServer::(connect_storage_server) Refreshing the storage domain MainThread::INFO::2017-05-30 17:21:58,258::hosted_engine:: 666::ovirt_hosted_engine_ha.agent.hosted_engine. HostedEngine::(_initialize_storage_images) Preparing images MainThread::INFO::2017-05-30 17:21:58,258::image::126:: ovirt_hosted_engine_ha.lib.image.Image::(prepare_images) Preparing images MainThread::INFO::2017-05-30 17:22:00,637::hosted_engine:: 669::ovirt_hosted_engine_ha.agent.hosted_engine. HostedEngine::(_initialize_storage_images) Reloading vm.conf from the shared storage domain MainThread::INFO::2017-05-30 17:22:00,638::config::206:: ovirt_hosted_engine_ha.agent.hosted_engine.HostedEngine. config::(refresh_local_conf_file) Trying to get a fresher copy of vm configuration from the OVF_STORE MainThread::INFO::2017-05-30 17:22:02,838::ovf_store::103:: ovirt_hosted_engine_ha.lib.ovf.ovf_store.OVFStore::(scan) Found OVF_STORE: imgUUID:f4d55192-a2c8-4c2b-8e6c-46a49c30967c, volUUID:0ae2c43f-5883-4354-a33f-e68e21ae3733 MainThread::INFO::2017-05-30 17:22:02,977::ovf_store::103:: ovirt_hosted_engine_ha.lib.ovf.ovf_store.OVFStore::(scan) Found OVF_STORE: imgUUID:4ef3bd37-e48d-44a8-b906-5353de1a32cc, volUUID:d63b9f36-c5f1-4ddc-9d4a-e01f22023e73 MainThread::INFO::2017-05-30 17:22:03,032::ovf_store::112:: ovirt_hosted_engine_ha.lib.ovf.ovf_store.OVFStore::(getEngineVMOVF) Extracting Engine VM OVF from the OVF_STORE MainThread::INFO::2017-05-30 17:22:03,033::ovf_store::119:: ovirt_hosted_engine_ha.lib.ovf.ovf_store.OVFStore::(getEngineVMOVF) OVF_STORE volume path: /rhev/data-center/mnt/nas1.le1.uk.cxn-network.net: _oVirt/4f9e46d7-594e-473c-b0c5-1770c5773a2e/images/4ef3bd37- e48d-44a8-b906-5353de1a32cc/d63b9f36-c5f1-4ddc-9d4a-e01f22023e73 MainThread::INFO::2017-05-30 17:22:03,044::config::226:: ovirt_hosted_engine_ha.agent.hosted_engine.HostedEngine. config::(refresh_local_conf_file) Found an OVF for HE VM, trying to convert MainThread::INFO::2017-05-30 17:22:03,046::config::231:: ovirt_hosted_engine_ha.agent.hosted_engine.HostedEngine. config::(refresh_local_conf_file) Got vm.conf from OVF_STORE MainThread::INFO::2017-05-30 17:22:03,082::states::672:: ovirt_hosted_engine_ha.agent.hosted_engine.HostedEngine::(score) Score is 0 due to unexpected vm shutdown at Tue May 30 17:18:38 2017 MainThread::INFO::2017-05-30 17:22:03,082::hosted_engine:: 461::ovirt_hosted_engine_ha.agent.hosted_engine.HostedEngine::(start_monitoring) Current state EngineUnexpectedlyDown (score: 0) MainThread::INFO::2017-05-30 17:22:03,082::hosted_engine:: 466::ovirt_hosted_engine_ha.agent.hosted_engine.HostedEngine::(start_monitoring) Best remote host vmhost2.le1.uk.cxn-network.net (id: 2, score: 0) MainThread::INFO::2017-05-30 17:22:13,135::hosted_engine:: 612::ovirt_hosted_engine_ha.agent.hosted_engine. HostedEngine::(_initialize_vdsm) Initializing VDSM MainThread::INFO::2017-05-30 17:22:15,305::hosted_engine:: 639::ovirt_hosted_engine_ha.agent.hosted_engine. HostedEngine::(_initialize_storage_images) Connecting the storage MainThread::INFO::2017-05-30 17:22:15,306::storage_server:: 219::ovirt_hosted_engine_ha.lib.storage_server.StorageServer::(connect_storage_server) Connecting storage server MainThread::INFO::2017-05-30 17:22:19,618::storage_server:: 226::ovirt_hosted_engine_ha.lib.storage_server.StorageServer::(connect_storage_server) Connecting storage server MainThread::INFO::2017-05-30 17:22:19,626::storage_server:: 233::ovirt_hosted_engine_ha.lib.storage_server.StorageServer::(connect_storage_server) Refreshing the storage domain MainThread::INFO::2017-05-30 17:22:19,742::hosted_engine:: 666::ovirt_hosted_engine_ha.agent.hosted_engine. HostedEngine::(_initialize_storage_images) Preparing images MainThread::INFO::2017-05-30 17:22:19,742::image::126:: ovirt_hosted_engine_ha.lib.image.Image::(prepare_images) Preparing images MainThread::INFO::2017-05-30 17:22:22,140::hosted_engine:: 669::ovirt_hosted_engine_ha.agent.hosted_engine. HostedEngine::(_initialize_storage_images) Reloading vm.conf from the shared storage domain MainThread::INFO::2017-05-30 17:22:22,140::config::206:: ovirt_hosted_engine_ha.agent.hosted_engine.HostedEngine. config::(refresh_local_conf_file) Trying to get a fresher copy of vm configuration from the OVF_STORE MainThread::INFO::2017-05-30 17:22:24,333::ovf_store::103:: ovirt_hosted_engine_ha.lib.ovf.ovf_store.OVFStore::(scan) Found OVF_STORE: imgUUID:f4d55192-a2c8-4c2b-8e6c-46a49c30967c, volUUID:0ae2c43f-5883-4354-a33f-e68e21ae3733 MainThread::INFO::2017-05-30 17:22:24,472::ovf_store::103:: ovirt_hosted_engine_ha.lib.ovf.ovf_store.OVFStore::(scan) Found OVF_STORE: imgUUID:4ef3bd37-e48d-44a8-b906-5353de1a32cc, volUUID:d63b9f36-c5f1-4ddc-9d4a-e01f22023e73 MainThread::INFO::2017-05-30 17:22:24,519::ovf_store::112:: ovirt_hosted_engine_ha.lib.ovf.ovf_store.OVFStore::(getEngineVMOVF) Extracting Engine VM OVF from the OVF_STORE MainThread::INFO::2017-05-30 17:22:24,520::ovf_store::119:: ovirt_hosted_engine_ha.lib.ovf.ovf_store.OVFStore::(getEngineVMOVF) OVF_STORE volume path: /rhev/data-center/mnt/nas1.le1.uk.cxn-network.net: _oVirt/4f9e46d7-594e-473c-b0c5-1770c5773a2e/images/4ef3bd37- e48d-44a8-b906-5353de1a32cc/d63b9f36-c5f1-4ddc-9d4a-e01f22023e73 MainThread::INFO::2017-05-30 17:22:24,531::config::226:: ovirt_hosted_engine_ha.agent.hosted_engine.HostedEngine. config::(refresh_local_conf_file) Found an OVF for HE VM, trying to convert MainThread::INFO::2017-05-30 17:22:24,533::config::231:: ovirt_hosted_engine_ha.agent.hosted_engine.HostedEngine. config::(refresh_local_conf_file) Got vm.conf from OVF_STORE MainThread::INFO::2017-05-30 17:22:24,568::states::672:: ovirt_hosted_engine_ha.agent.hosted_engine.HostedEngine::(score) Score is 0 due to unexpected vm shutdown at Tue May 30 17:18:39 2017 MainThread::INFO::2017-05-30 17:22:24,568::hosted_engine:: 461::ovirt_hosted_engine_ha.agent.hosted_engine.HostedEngine::(start_monitoring) Current state EngineUnexpectedlyDown (score: 0) MainThread::INFO::2017-05-30 17:22:24,568::hosted_engine:: 466::ovirt_hosted_engine_ha.agent.hosted_engine.HostedEngine::(start_monitoring) Best remote host vmhost2.le1.uk.cxn-network.net (id: 2, score: 0)

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