Are you sure those are the correct logs? The UI.log is empty and the other
logs don't have much of anything in them.
On 5 December 2016 at 16:57, Alexander Wels <awels(a)redhat.com>
wrote:
> On Monday, December 5, 2016 4:55:19 PM EST Maton, Brett wrote:
> > Hi,
> >
> > I tried restarting the browser and clearing the cache but I still have
> >
> > the same problem.
> >
> > Symbol maps it is then....
>
> To install the symbol maps do the following on the ENGINE:
>
> 1. yum install ovirt-engine-webadmin-portal-debuginfo
> 2. restart engine
> 3. Reproduce the problem.
> 4. Send me the UI.log from the engine machine.
>
> > On 5 December 2016 at 16:00, Alexander Wels <awels(a)redhat.com> wrote:
> > > On Sunday, December 4, 2016 5:57:50 PM EST Maton, Brett wrote:
> > > > Hi Oved,
> > > >
> > > > I've upload the logs here
> > > >
> > > > <
https://www.sendtransfer.com/download.php?id=
> > >
> > > bd24f303b23c2cd393676f0da5c323
> > >
> > > > d8&email=10263>
> > > >
> > > > On 4 December 2016 at 12:25, Oved Ourfali
<oourfali(a)redhat.com>
>
> wrote:
> > > > > Please attach complete logs.
> > > > > Engine, server and ui logs.
> > > > >
> > > > > Thanks,
> > > > > Oved
> > > > >
> > > > > On Dec 4, 2016 13:45, "Maton, Brett"
<matonb(a)ltresources.co.uk>
>
> wrote:
> > > > >> Since I upgraded to 4.0.6-3 I've been having problems
with the UI
> > > > >>
> > > > >> When I login the dash board presents a bunch of Operation
> > > > >> Canceled
> > > > >> dialogs,
> > > > >>
> > > > >>
> > > > >> ! Operation canceled
> > > > >>
> > > > >> Error while executing query: null
> > > > >>
> > > > >>
> > > > >>
> > > > >> ! Operation canceled
> > > > >>
> > > > >> Error while executing action: A Request to the Server
failed:
> > > > >> java.lang.reflect.InvocationTargetException
> > > > >>
> > > > >>
> > > > >> The only error I see in engine.log is
> > > > >>
> > > > >> 2016-12-04 11:34:07,945 INFO
[org.ovirt.engine.docs.utils.s
> > > > >> ervlet.ContextSensitiveHelpMappingServlet] (default task-1)
[]
> > > > >> Context-sensitive help is not installed. Manual directory
doesn't
> > >
> > > exist:
> > > > >> /usr/share/ovirt-engine/manual
> > > > >>
> > > > >> Eventually after closing the error dialogs the dash board
is
> > >
> > > displayed.
> > >
> > > > >> Most of the UI tabs then work normally, however
'Virtual
> > > > >> Machines'
> > > > >> tab
> > > > >> doesn't display any information, just the progress
'dots' on the
> > > > >> first
> > > > >> line, it then cycles through the null query error dialogs.
> > > > >>
> > > > >> This error also appeared in the log while I was writing
this:
> > > > >>
> > > > >> 2016-12-04 11:40:09,276 INFO
> > > > >> [org.ovirt.engine.core.bll.EngineBackupAwarenessManager]
> > > > >> (DefaultQuartzScheduler5) [7b442cfe] Backup check started.
> > > > >> 2016-12-04 11:40:09,278 INFO
> > > > >> [org.ovirt.engine.core.bll.EngineBackupAwarenessManager]
> > > > >> (DefaultQuartzScheduler5) [7b442cfe] Backup check
completed.
> > > > >> 2016-12-04 11:40:09,772 INFO
> > > > >> [org.ovirt.engine.core.bll.storage.ovfstore.OvfDataUpdater]
> > > > >> (DefaultQuartzScheduler3) [2701e060] Attempting to update
> > >
> > > VMs/Templates
> > >
> > > > >> Ovf. 2016-12-04 11:40:09,774 INFO
[org.ovirt.engine.core.bll.sto
> > > > >> rage.ovfstore.ProcessOvfUpdateForStoragePoolCommand]
> > > > >> (DefaultQuartzScheduler3) [5358e209] Before acquiring and
wait
>
> lock
>
> > > > >>
'EngineLock:{exclusiveLocks='[57fc8739-0039-00c7-0322-
> > >
> > > 0000000001e5=<OVF_U
> > >
> > > > >> PDATE, ACTION_TYPE_FAILED_OBJECT_LOCKED>]',
sharedLocks='null'}'
> > > > >> 2016-12-04 11:40:09,774 INFO
[org.ovirt.engine.core.bll.sto
> > > > >> rage.ovfstore.ProcessOvfUpdateForStoragePoolCommand]
> > > > >> (DefaultQuartzScheduler3) [5358e209] Lock-wait acquired to
object
> > > > >>
'EngineLock:{exclusiveLocks='[57fc8739-0039-00c7-0322-
> > >
> > > 0000000001e5=<OVF_U
> > >
> > > > >> PDATE, ACTION_TYPE_FAILED_OBJECT_LOCKED>]',
sharedLocks='null'}'
> > > > >> 2016-12-04 11:40:09,775 INFO
[org.ovirt.engine.core.bll.sto
> > > > >> rage.ovfstore.ProcessOvfUpdateForStoragePoolCommand]
> > > > >> (DefaultQuartzScheduler3) [5358e209] Running command:
> > > > >> ProcessOvfUpdateForStoragePoolCommand internal: true.
Entities
> > >
> > > affected
> > >
> > > > >> : ID: 57fc8739-0039-00c7-0322-0000000001e5 Type:
StoragePool
> > > > >>
> > > > >> 2016-12-04 11:40:09,781 INFO
[org.ovirt.engine.core.bll.sto
> > > > >> rage.ovfstore.ProcessOvfUpdateForStoragePoolCommand]
> > > > >> (DefaultQuartzScheduler3) [5358e209] Attempting to update VM
OVFs
>
> in
>
> > > Data
> > >
> > > > >> Center 'Default'
> > > > >> 2016-12-04 11:40:09,788 INFO
[org.ovirt.engine.core.bll.sto
> > > > >> rage.ovfstore.ProcessOvfUpdateForStoragePoolCommand]
> > > > >> (DefaultQuartzScheduler3) [5358e209] Successfully updated VM
OVFs
>
> in
>
> > > Data
> > >
> > > > >> Center 'Default'
> > > > >> 2016-12-04 11:40:09,789 INFO
[org.ovirt.engine.core.bll.sto
> > > > >> rage.ovfstore.ProcessOvfUpdateForStoragePoolCommand]
> > > > >> (DefaultQuartzScheduler3) [5358e209] Attempting to update
> > > > >> template
> > >
> > > OVFs
> > >
> > > > >> in
> > > > >> Data Center 'Default'
> > > > >> 2016-12-04 11:40:09,790 INFO
[org.ovirt.engine.core.bll.sto
> > > > >> rage.ovfstore.ProcessOvfUpdateForStoragePoolCommand]
> > > > >> (DefaultQuartzScheduler3) [5358e209] Successfully updated
>
> templates
>
> > > OVFs
> > >
> > > > >> in
> > > > >> Data Center 'Default'
> > > > >> 2016-12-04 11:40:09,790 INFO
[org.ovirt.engine.core.bll.sto
> > > > >> rage.ovfstore.ProcessOvfUpdateForStoragePoolCommand]
> > > > >> (DefaultQuartzScheduler3) [5358e209] Attempting to remove
> > > > >> unneeded
> > > > >> template/vm OVFs in Data Center 'Default'
> > > > >> 2016-12-04 11:40:09,793 INFO
[org.ovirt.engine.core.bll.sto
> > > > >> rage.ovfstore.ProcessOvfUpdateForStoragePoolCommand]
> > > > >> (DefaultQuartzScheduler3) [5358e209] Successfully removed
> > > > >> unneeded
> > > > >> template/vm OVFs in Data Center 'Default'
> > > > >> 2016-12-04 11:40:09,793 INFO
[org.ovirt.engine.core.bll.sto
> > > > >> rage.ovfstore.ProcessOvfUpdateForStoragePoolCommand]
> > > > >> (DefaultQuartzScheduler3) [5358e209] Lock freed to object
> > > > >>
'EngineLock:{exclusiveLocks='[57fc8739-0039-00c7-0322-
> > >
> > > 0000000001e5=<OVF_U
> > >
> > > > >> PDATE, ACTION_TYPE_FAILED_OBJECT_LOCKED>]',
sharedLocks='null'}'
> > > > >>
> > > > >>
> > > > >>
> > > > >> If I restart the ovirt-engine process, the UI works for a
while
> > > > >> before
> > > > >> the Operation Canceled dialogs start appearing again.
> > > > >>
> > > > >> Any suggestions ?
> > >
> > > Looking at your logs, the UI permutation running in your browser
>
> doesn't
>
> > > match
> > > any on the server. Simply reloading your browser should fix the
>
> problem. I
>
> > > do
> > > see a bunch of exceptions in your UI log, but unfortunately no
>
> symbolMaps
>
> > > are
> > > installed. We can work on installing those if simply reloading
doesn't
> > > solve
> > > your problem.
> > >
> > > > >> _______________________________________________
> > > > >> Users mailing list
> > > > >> Users(a)ovirt.org
> > > > >>
http://lists.ovirt.org/mailman/listinfo/users