All, I recently bought a wildcard certificate for my lab domain (shadowman.dev) and I replaced all the certs on my RHV4.3 machine per our documentation. The WebUI presents the certs successfully and without any issues, and everything seemed to be fine, until I tried to upload a disk image (or an ISO) to my storage domain. I get this error in the events tab: https://share.getcloudapp.com/p9uPvegx [image: image.png] I also see that the disk is showing up in my storage domain, but its showing "Paused by System" and I can't do anything with it. I cant even delete it! I have tried following this document to fix the issue, but it didn't work: https://access.redhat.com/solutions/4148361 I am seeing this error pop into my engine.log: https://pastebin.com/kDLSEq1A And I see this error in my image-proxy.log: WARNING 2020-07-24 15:26:34,802 web:137:web:(log_error) ERROR [172.17.0.30] PUT /tickets/ [403] Error verifying signed ticket: Invalid ovirt ticket (data='------my_ticket_data-----', reason=Untrusted certificate) [request=0.002946/1] Now, when I bought my wildcard, I was given a root certificate for the CA, as well as a separate intermediate CA certificate from the provider. Likewise, they gave me a certificate and a private key of course. The root and intermediate CA's certificates have been added to /etc/pki/ca-trust/source/anchors/ and I did an update-ca-trust. I also started experiencing issues with the ovpn network provider at the same time I replaced the SSL certs, but I disregarded it at the time, but now I am thinking its related. Any advice on what to look for to fix the ovirt-imageio-proxy? Thanks! *Lynn Dixon* | Red Hat Certified Architect #100-006-188 *Solutions Architect* | NA Commercial Google Voice: 423-618-1414 Cell/Text: 423-774-3188 Click here to view my Certification Portfolio <http://red.ht/1XMX2Mi>

Make sure you have the right imageio versions. We spent around two months troubleshooting a similar problem and eventually found my customer had imageio 1.0.0 when they should have had something like 1.4.4. Do an rpm - qa | grep imageio on both your RHVM and RHV-H systems and see what it looks like. Also try that test button in RHVM and see how it behaves. Does it fail right away or does it take a couple seconds? - Greg On Fri, Jul 24, 2020 at 9:24 PM Lynn Dixon <ldixon(a)redhat.com&gt; wrote: > All, > I recently bought a wildcard certificate for my lab domain (shadowman.dev) > and I replaced all the certs on my RHV4.3 machine per our documentation. > The WebUI presents the certs successfully and without any issues, and > everything seemed to be fine, until I tried to upload a disk image (or an > ISO) to my storage domain. I get this error in the events tab: > > https://share.getcloudapp.com/p9uPvegx > [image: image.png] > > I also see that the disk is showing up in my storage domain, but its > showing "Paused by System" and I can't do anything with it. I cant even > delete it! > > I have tried following this document to fix the issue, but it didn't > work: https://access.redhat.com/solutions/4148361 > > I am seeing this error pop into my engine.log: > https://pastebin.com/kDLSEq1A > > And I see this error in my image-proxy.log: > WARNING 2020-07-24 15:26:34,802 web:137:web:(log_error) ERROR > [172.17.0.30] PUT /tickets/ [403] Error verifying signed ticket: Invalid > ovirt ticket (data='------my_ticket_data-----', reason=Untrusted > certificate) [request=0.002946/1] > > Now, when I bought my wildcard, I was given a root certificate for the > CA, as well as a separate intermediate CA certificate from the provider. > Likewise, they gave me a certificate and a private key of course. The root > and intermediate CA's certificates have been added > to /etc/pki/ca-trust/source/anchors/ and I did an update-ca-trust. > > I also started experiencing issues with the ovpn network provider at the > same time I replaced the SSL certs, but I disregarded it at the time, but > now I am thinking its related. Any advice on what to look for to fix the > ovirt-imageio-proxy? > > Thanks! > > > *Lynn Dixon* | Red Hat Certified Architect #100-006-188 > *Solutions Architect* | NA Commercial > Google Voice: 423-618-1414 > Cell/Text: 423-774-3188 > Click here to view my Certification Portfolio <http://red.ht/1XMX2Mi> > > > -- Greg Scott Red Hat Senior Technical Account Manager mobile 1-651-260-1051

All, I recently bought a wildcard certificate for my lab domain (shadowman.dev) and I replaced all the certs on my RHV4.3 machine per our documentation. The WebUI presents the certs successfully and without any issues, and everything seemed to be fine, until I tried to upload a disk image (or an ISO) to my storage domain. I get this error in the events tab: https://share.getcloudapp.com/p9uPvegx [image: image.png] I also see that the disk is showing up in my storage domain, but its showing "Paused by System" and I can't do anything with it. I cant even delete it! I have tried following this document to fix the issue, but it didn't work: https://access.redhat.com/solutions/4148361 I am seeing this error pop into my engine.log: https://pastebin.com/kDLSEq1A And I see this error in my image-proxy.log: WARNING 2020-07-24 15:26:34,802 web:137:web:(log_error) ERROR [172.17.0.30] PUT /tickets/ [403] Error verifying signed ticket: Invalid ovirt ticket (data='------my_ticket_data-----', reason=Untrusted certificate) [request=0.002946/1]

as well as a separate intermediate CA certificate from the provider. Likewise, they gave me a certificate and a private key of course. The root and intermediate CA's certificates have been added to /etc/pki/ca-trust/source/anchors/ and I did an update-ca-trust. I also started experiencing issues with the ovpn network provider at the same time I replaced the SSL certs, but I disregarded it at the time, but now I am thinking its related. Any advice on what to look for to fix the ovirt-imageio-proxy? Thanks! *Lynn Dixon* | Red Hat Certified Architect #100-006-188 *Solutions Architect* | NA Commercial Google Voice: 423-618-1414 Cell/Text: 423-774-3188 Click here to view my Certification Portfolio <http://red.ht/1XMX2Mi>

On Sat, Jul 25, 2020 at 5:24 AM Lynn Dixon <ldixon(a)redhat.com&gt; wrote: > All, > I recently bought a wildcard certificate for my lab domain (shadowman.dev) > and I replaced all the certs on my RHV4.3 machine per our documentation. > The WebUI presents the certs successfully and without any issues, and > everything seemed to be fine, until I tried to upload a disk image (or an > ISO) to my storage domain. I get this error in the events tab: > > https://share.getcloudapp.com/p9uPvegx > [image: image.png] > > I also see that the disk is showing up in my storage domain, but its > showing "Paused by System" and I can't do anything with it. I cant even > delete it! > > I have tried following this document to fix the issue, but it didn't > work: https://access.redhat.com/solutions/4148361 > > I am seeing this error pop into my engine.log: > https://pastebin.com/kDLSEq1A > > And I see this error in my image-proxy.log: > WARNING 2020-07-24 15:26:34,802 web:137:web:(log_error) ERROR > [172.17.0.30] PUT /tickets/ [403] Error verifying signed ticket: Invalid > ovirt ticket (data='------my_ticket_data-----', reason=Untrusted > certificate) [request=0.002946/1] > This means ssl_* configuration in broken. We have 2 groups: Client ssl configuration: # Key file for SSL connections ssl_key_file = /etc/pki/ovirt-engine/keys/image-proxy.key.nopass # Certificate file for SSL connections ssl_cert_file = /etc/pki/ovirt-engine/certs/image-proxy.cer And engine SSL configuration: # Certificate file used when decoding signed token engine_cert_file = /etc/pki/ovirt-engine/certs/engine.cer # CA certificate file used to verify signed token engine_ca_cert_file = /etc/pki/ovirt-engine/ca.pem engine configuration is used to verify signed ticket used by engine when adding tickets to the proxy. This is internal flow that clients should not care about. You should not replace these unless you are using also custom certificate for engine itself - very unlikely and maybe unsupported. (Didi please correct me on this). SSL client configuration is used when communicating with clients, and does not depend on engine ssl configuration. You can replace these with your certificates. Can you share your /etc/ovirt-imageio/ovirt-imageio-proxy.conf? The main issue with the current configuration is that we don't have ssl_ca_cert configuration, assuming that ssl_cert_file is a self signed certificate that includes the CA certificate, since this is what engine is creating. In 4.4, we have more flexible configuration that should work for your case: $ cat /etc/ovirt-imageio/conf.d/50-engine.conf ... [tls] enable = true key_file = /etc/pki/ovirt-engine/keys/apache.key.nopass cert_file = /etc/pki/ovirt-engine/certs/apache.cer ca_file = /etc/pki/ovirt-engine/apache-ca.pem Adding ssl_ca_cert to imageio 1.5.3 looks simple enough, so I posted this completely untested patch: https://gerrit.ovirt.org/c/110498/ You can try to upgrade your proxy to using this build: https://jenkins.ovirt.org/job/ovirt-imageio_standard-check-patch/3384/art... Add a yum repo file with this baseurl=. Again this is untested, but you seem to be in the best place to test it, since I don't have any real certificates for testing. It would also be useful if you file a bug for this issue.

Nir Now, when I bought my wildcard, I was given a root certificate for the CA, > as well as a separate intermediate CA certificate from the provider. > Likewise, they gave me a certificate and a private key of course. The root > and intermediate CA's certificates have been added > to /etc/pki/ca-trust/source/anchors/ and I did an update-ca-trust. > > I also started experiencing issues with the ovpn network provider at the > same time I replaced the SSL certs, but I disregarded it at the time, but > now I am thinking its related. Any advice on what to look for to fix the > ovirt-imageio-proxy? > > Thanks! > > > *Lynn Dixon* | Red Hat Certified Architect #100-006-188 > *Solutions Architect* | NA Commercial > Google Voice: 423-618-1414 > Cell/Text: 423-774-3188 > Click here to view my Certification Portfolio <http://red.ht/1XMX2Mi> > > >