Here are some logs:

1351785267 INFO [4504:4560] spicex_log_cleanup: done 1351785268 INFO [3788:5440] spicex_log_cleanup: done 1351867007 INFO [4868:4916] spicex_init_logger: started 1351867007 INFO [4868:4916] COSpiceX::put_FullScreen: New FullScreen request newVal=0x0 1351867007 INFO [4868:4916] COSpiceX::Connect: spicec pid 4948 1351867013 ERROR [4868:4916] COSpiceX::Connect: failed to connect to spice client pipe 1351867038 INFO [4868:4916] COSpiceX::put_FullScreen: New FullScreen request newVal=0x0 1351867038 INFO [4868:4916] COSpiceX::Connect: spicec pid 2732 1351867043 ERROR [4868:4916] COSpiceX::Connect: failed to connect to spice client pipe 1351867169 INFO [4868:4916] spicex_log_cleanup: done 1353687854 INFO [4568:2008] spicex_init_logger: started 1353687854 INFO [4568:2008] COSpiceX::put_FullScreen: New FullScreen request newVal=0x0 1353687854 INFO [4568:2008] COSpiceX::Connect: spicec pid 5776 1353687860 ERROR [4568:2008] COSpiceX::Connect: failed to connect to spice client pipe 1353687901 INFO [3064:6084] spicex_init_logger: started 1353687901 INFO [3064:6084] COSpiceX::put_FullScreen: New FullScreen request newVal=0x0 1353687901 INFO [3064:6084] COSpiceX::Connect: spicec pid 1576 1353687906 ERROR [3064:6084] COSpiceX::Connect: failed to connect to spice client pipe 1353687928 INFO [3064:6084] COSpiceX::put_FullScreen: New FullScreen request newVal=0x0 1353687928 INFO [3064:6084] COSpiceX::Connect: spicec pid 2412 1353687934 ERROR [3064:6084] COSpiceX::Connect: failed to connect to spice client pipe 1353688155 INFO [3064:6084] COSpiceX::put_FullScreen: New FullScreen request newVal=0x0 1353688155 INFO [3064:6084] COSpiceX::Connect: spicec pid 3108 1353688161 ERROR [3064:6084] COSpiceX::Connect: failed to connect to spice client pipe 1353688247 INFO [3064:6084] COSpiceX::put_FullScreen: New FullScreen request newVal=0x0 1353688247 INFO [3064:6084] COSpiceX::Connect: spicec pid 3792 1353688252 ERROR [3064:6084] COSpiceX::Connect: failed to connect to spice client pipe 1353688564 INFO [3064:6084] COSpiceX::put_FullScreen: New FullScreen request newVal=0x0 1353688564 INFO [3064:6084] COSpiceX::Connect: spicec pid 5472 1353688569 ERROR [3064:6084] COSpiceX::Connect: failed to connect to spice client pipe ________________________________________ Von: Itamar Heim [iheim(a)redhat.com] Gesendet: Donnerstag, 1. November 2012 19:33 An: Simon Grinberg Cc: Dennis Böck; users(a)oVirt.org Betreff: Re: [Users] No spice connection - Remote-Viewer quits after a few seconds On 11/01/2012 06:04 PM, Simon Grinberg wrote: > Make sure your host is accessible and resolvable from the client > machine Check the Spice ports are open on the host and provide spice client side logs > > --------------------------------------------------------------------- > - > -- > > *From: *"Dennis Böck" <dennis(a)webdienstleistungen.com&gt; > *To: *&quot;users(a)oVirt.org&quot; <users(a)ovirt.org&gt; > *Sent: *Thursday, November 1, 2012 5:32:25 PM > *Subject: *[Users] No spice connection - Remote-Viewer quits after a > few seconds > > Dear oVirt-User-List, > > when I try to connect to a spice-VM by clicking the console-button > in the user portal the "Remote Viewer" appears with the text > "Setting up spice session", but a few seconds later it just quits > without an error message. > > Here are a few corresponding log-lines of engine.log: > > 2012-10-31 16:21:39,041 INFO > [org.ovirt.engine.core.bll.SetVmTicketCommand] (ajp--0.0.0.0-8009-9) > [14c13c60] Running command: SetVmTicketCommand internal: false. > Entities affected : ID: cce2dc1a-a6d5-48b2-8fcc-52aa71d9016b Type: VM > 2012-10-31 16:21:39,046 INFO > [org.ovirt.engine.core.vdsbroker.vdsbroker.SetVmTicketVDSCommand] > (ajp--0.0.0.0-8009-9) [14c13c60] START, SetVmTicketVDSCommand(vdsId > = 277891b0-1cdc-11e2-b51a-002590533f86, > vmId=cce2dc1a-a6d5-48b2-8fcc-52aa71d9016b, ticket=Yckfn2IndYcE, > validTime=120,m userName=admin@internal > <mailto:userName=admin@internal>, > userId=fdfc627c-d875-11e0-90f0-83df133b58cc), log id: 64b13c0e > 2012-10-31 16:21:39,088 INFO > [org.ovirt.engine.core.vdsbroker.vdsbroker.SetVmTicketVDSCommand] > (ajp--0.0.0.0-8009-9) [14c13c60] FINISH, SetVmTicketVDSCommand, log > id: 64b13c0e > 2012-10-31 16:21:39,205 WARN > [org.ovirt.engine.core.bll.GetConfigurationValueQuery] > (ajp--0.0.0.0-8009-1) calling GetConfigurationValueQuery > (SSLEnabled) with null version, using default general for version > 2012-10-31 16:21:39,206 WARN > [org.ovirt.engine.core.bll.GetConfigurationValueQuery] > (ajp--0.0.0.0-8009-1) calling GetConfigurationValueQuery > (CipherSuite) with null version, using default general for version > 2012-10-31 16:21:39,207 WARN > [org.ovirt.engine.core.bll.GetConfigurationValueQuery] > (ajp--0.0.0.0-8009-1) calling GetConfigurationValueQuery > (EnableSpiceRootCertificateValidation) with null version, using > default general for version > 2012-10-31 16:21:39,212 WARN > [org.ovirt.engine.core.bll.GetConfigurationValueQuery] > (ajp--0.0.0.0-8009-1) calling GetConfigurationValueQuery > (SpiceToggleFullScreenKeys) with null version, using default general > for version > 2012-10-31 16:21:39,213 WARN > [org.ovirt.engine.core.bll.GetConfigurationValueQuery] > (ajp--0.0.0.0-8009-1) calling GetConfigurationValueQuery > (SpiceReleaseCursorKeys) with null version, using default general > for version > > Anyone any ideas? > > Best regards > > Dennis > > > _______________________________________________ > Users mailing list > Users(a)ovirt.org > http://lists.ovirt.org/mailman/listinfo/users > > > > > _______________________________________________ > Users mailing list > Users(a)ovirt.org > http://lists.ovirt.org/mailman/listinfo/users >

Hi Dennis, We need some more information that can be useful to us in order to try solving the problem. Can you please follow the instructions below for getting more detailed logs and reply with the results? 1. Set spice-xpi log level to DEBUG (for versions < 2.8, modify logger.ini). 2. Verify which client is running (we should get that from 1), e.g. by using top, or checking alternatives. 3. Getting version: rpm -q spice-xpi virt-viewer spice-client 4. client/remote-viewer logs: For spicec, there should be a file ~/.spicec/spicec.log For remote-viewer: In order to also get log messages of remote-viewer, run firefox from shell. For debug level log messages, the following environment variables should be set, for example $ export SPICE_DEBUG=1 $ export G_DEBUG_MESSAGES=all $ firefox ---- Thanks, Einav ----- Original Message ----- > From: "Dennis Böck" <dennis(a)webdienstleistungen.com&gt; > To: "Itamar Heim" <iheim(a)redhat.com&gt; > Cc: &quot;users(a)oVirt.org&quot; <users(a)ovirt.org&gt; > Sent: Sunday, December 2, 2012 5:28:58 PM > Subject: Re: [Users] No spice connection - Remote-Viewer quits after a few seconds > > I have the same problem, if I try to connect from admin portal. > > -----Ursprüngliche Nachricht----- > Von: Itamar Heim [mailto:iheim@redhat.com] > Gesendet: Samstag, 24. November 2012 23:47 > An: Dennis Böck > Cc: users(a)oVirt.org > Betreff: Re: [Users] No spice connection - Remote-Viewer quits after > a few seconds > > On 11/23/2012 11:04 PM, Dennis Böck wrote: > > Here are some logs: > > is the same working from admin portal? > > > > > 1351785267 INFO [4504:4560] spicex_log_cleanup: done > > 1351785268 INFO [3788:5440] spicex_log_cleanup: done > > 1351867007 INFO [4868:4916] spicex_init_logger: started > > 1351867007 INFO [4868:4916] COSpiceX::put_FullScreen: New > > FullScreen > > request newVal=0x0 > > 1351867007 INFO [4868:4916] COSpiceX::Connect: spicec pid 4948 > > 1351867013 ERROR [4868:4916] COSpiceX::Connect: failed to connect > > to > > spice client pipe > > 1351867038 INFO [4868:4916] COSpiceX::put_FullScreen: New > > FullScreen > > request newVal=0x0 > > 1351867038 INFO [4868:4916] COSpiceX::Connect: spicec pid 2732 > > 1351867043 ERROR [4868:4916] COSpiceX::Connect: failed to connect > > to > > spice client pipe > > 1351867169 INFO [4868:4916] spicex_log_cleanup: done > > 1353687854 INFO [4568:2008] spicex_init_logger: started > > 1353687854 INFO [4568:2008] COSpiceX::put_FullScreen: New > > FullScreen > > request newVal=0x0 > > 1353687854 INFO [4568:2008] COSpiceX::Connect: spicec pid 5776 > > 1353687860 ERROR [4568:2008] COSpiceX::Connect: failed to connect > > to > > spice client pipe > > 1353687901 INFO [3064:6084] spicex_init_logger: started > > 1353687901 INFO [3064:6084] COSpiceX::put_FullScreen: New > > FullScreen > > request newVal=0x0 > > 1353687901 INFO [3064:6084] COSpiceX::Connect: spicec pid 1576 > > 1353687906 ERROR [3064:6084] COSpiceX::Connect: failed to connect > > to > > spice client pipe > > 1353687928 INFO [3064:6084] COSpiceX::put_FullScreen: New > > FullScreen > > request newVal=0x0 > > 1353687928 INFO [3064:6084] COSpiceX::Connect: spicec pid 2412 > > 1353687934 ERROR [3064:6084] COSpiceX::Connect: failed to connect > > to > > spice client pipe > > 1353688155 INFO [3064:6084] COSpiceX::put_FullScreen: New > > FullScreen > > request newVal=0x0 > > 1353688155 INFO [3064:6084] COSpiceX::Connect: spicec pid 3108 > > 1353688161 ERROR [3064:6084] COSpiceX::Connect: failed to connect > > to > > spice client pipe > > 1353688247 INFO [3064:6084] COSpiceX::put_FullScreen: New > > FullScreen > > request newVal=0x0 > > 1353688247 INFO [3064:6084] COSpiceX::Connect: spicec pid 3792 > > 1353688252 ERROR [3064:6084] COSpiceX::Connect: failed to connect > > to > > spice client pipe > > 1353688564 INFO [3064:6084] COSpiceX::put_FullScreen: New > > FullScreen > > request newVal=0x0 > > 1353688564 INFO [3064:6084] COSpiceX::Connect: spicec pid 5472 > > 1353688569 ERROR [3064:6084] COSpiceX::Connect: failed to connect > > to > > spice client pipe > > > > ________________________________________ > > Von: Itamar Heim [iheim(a)redhat.com] > > Gesendet: Donnerstag, 1. November 2012 19:33 > > An: Simon Grinberg > > Cc: Dennis Böck; users(a)oVirt.org > > Betreff: Re: [Users] No spice connection - Remote-Viewer quits > > after a > > few seconds > > > > On 11/01/2012 06:04 PM, Simon Grinberg wrote: > >> Make sure your host is accessible and resolvable from the client > >> machine Check the Spice ports are open on the host > > > > and provide spice client side logs > > > >> > >> --------------------------------------------------------------------- > >> - > >> -- > >> > >> *From: *"Dennis Böck" <dennis(a)webdienstleistungen.com&gt; > >> *To: *&quot;users(a)oVirt.org&quot; <users(a)ovirt.org&gt; > >> *Sent: *Thursday, November 1, 2012 5:32:25 PM > >> *Subject: *[Users] No spice connection - Remote-Viewer quits > >> after a > >> few seconds > >> > >> Dear oVirt-User-List, > >> > >> when I try to connect to a spice-VM by clicking the > >> console-button > >> in the user portal the "Remote Viewer" appears with the text > >> "Setting up spice session", but a few seconds later it just > >> quits > >> without an error message. > >> > >> Here are a few corresponding log-lines of engine.log: > >> > >> 2012-10-31 16:21:39,041 INFO > >> [org.ovirt.engine.core.bll.SetVmTicketCommand] > >> (ajp--0.0.0.0-8009-9) > >> [14c13c60] Running command: SetVmTicketCommand internal: > >> false. > >> Entities affected : ID: cce2dc1a-a6d5-48b2-8fcc-52aa71d9016b > >> Type: VM > >> 2012-10-31 16:21:39,046 INFO > >> [org.ovirt.engine.core.vdsbroker.vdsbroker.SetVmTicketVDSCommand] > >> (ajp--0.0.0.0-8009-9) [14c13c60] START, > >> SetVmTicketVDSCommand(vdsId > >> = 277891b0-1cdc-11e2-b51a-002590533f86, > >> vmId=cce2dc1a-a6d5-48b2-8fcc-52aa71d9016b, > >> ticket=Yckfn2IndYcE, > >> validTime=120,m userName=admin@internal > >> <mailto:userName=admin@internal>, > >> userId=fdfc627c-d875-11e0-90f0-83df133b58cc), log id: > >> 64b13c0e > >> 2012-10-31 16:21:39,088 INFO > >> [org.ovirt.engine.core.vdsbroker.vdsbroker.SetVmTicketVDSCommand] > >> (ajp--0.0.0.0-8009-9) [14c13c60] FINISH, > >> SetVmTicketVDSCommand, log > >> id: 64b13c0e > >> 2012-10-31 16:21:39,205 WARN > >> [org.ovirt.engine.core.bll.GetConfigurationValueQuery] > >> (ajp--0.0.0.0-8009-1) calling GetConfigurationValueQuery > >> (SSLEnabled) with null version, using default general for > >> version > >> 2012-10-31 16:21:39,206 WARN > >> [org.ovirt.engine.core.bll.GetConfigurationValueQuery] > >> (ajp--0.0.0.0-8009-1) calling GetConfigurationValueQuery > >> (CipherSuite) with null version, using default general for > >> version > >> 2012-10-31 16:21:39,207 WARN > >> [org.ovirt.engine.core.bll.GetConfigurationValueQuery] > >> (ajp--0.0.0.0-8009-1) calling GetConfigurationValueQuery > >> (EnableSpiceRootCertificateValidation) with null version, > >> using > >> default general for version > >> 2012-10-31 16:21:39,212 WARN > >> [org.ovirt.engine.core.bll.GetConfigurationValueQuery] > >> (ajp--0.0.0.0-8009-1) calling GetConfigurationValueQuery > >> (SpiceToggleFullScreenKeys) with null version, using default > >> general > >> for version > >> 2012-10-31 16:21:39,213 WARN > >> [org.ovirt.engine.core.bll.GetConfigurationValueQuery] > >> (ajp--0.0.0.0-8009-1) calling GetConfigurationValueQuery > >> (SpiceReleaseCursorKeys) with null version, using default > >> general > >> for version > >> > >> Anyone any ideas? > >> > >> Best regards > >> > >> Dennis > >> > >> > >> _______________________________________________ > >> Users mailing list > >> Users(a)ovirt.org > >> http://lists.ovirt.org/mailman/listinfo/users > >> > >> > >> > >> > >> _______________________________________________ > >> Users mailing list > >> Users(a)ovirt.org > >> http://lists.ovirt.org/mailman/listinfo/users > >> > > > > > > > _______________________________________________ > Users mailing list > Users(a)ovirt.org > http://lists.ovirt.org/mailman/listinfo/users > _______________________________________________ Users mailing list Users(a)ovirt.org http://lists.ovirt.org/mailman/listinfo/users