--_000_A0D5581BE022624487D06FF31DA39EAC46DC1E6DE1csmailcloudsh_ Content-Type: text/plain; charset="us-ascii" Content-Transfer-Encoding: quoted-printable Hi, My Engine GUI freezes up at the Admin Portal once admin password is entere= d. This happens to all three browser types: IE, Firefox and Chrome. Apart = from reinstalling the engine, are there any log files I can take a look to = understand why? David --_000_A0D5581BE022624487D06FF31DA39EAC46DC1E6DE1csmailcloudsh_ Content-Type: text/html; charset="us-ascii" Content-Transfer-Encoding: quoted-printable <html xmlns:v=3D"urn:schemas-microsoft-com:vml" xmlns:o=3D"urn:schemas-micr= osoft-com:office:office" xmlns:w=3D"urn:schemas-microsoft-com:office:word" = xmlns:m=3D"http://schemas.microsoft.com/office/2004/12/omml" xmlns=3D"http:= //www.w3.org/TR/REC-html40"><head><meta http-equiv=3DContent-Type content= =3D"text/html; charset=3Dus-ascii"><meta name=3DGenerator content=3D"Micros= oft Word 14 (filtered medium)"><style><!-- /* Font Definitions */ @font-face {font-family:SimSun; panose-1:2 1 6 0 3 1 1 1 1 1;} @font-face {font-family:"Cambria Math"; panose-1:2 4 5 3 5 4 6 3 2 4;} @font-face {font-family:Calibri; panose-1:2 15 5 2 2 2 4 3 2 4;} @font-face {font-family:"\@SimSun"; panose-1:2 1 6 0 3 1 1 1 1 1;} /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal {margin:0in; margin-bottom:.0001pt; font-size:11.0pt; font-family:"Calibri","sans-serif";} a:link, span.MsoHyperlink {mso-style-priority:99; color:blue; text-decoration:underline;} a:visited, span.MsoHyperlinkFollowed {mso-style-priority:99; color:purple; text-decoration:underline;} span.EmailStyle17 {mso-style-type:personal-compose; font-family:"Calibri","sans-serif"; color:windowtext;} .MsoChpDefault {mso-style-type:export-only; font-family:"Calibri","sans-serif";} @page WordSection1 {size:8.5in 11.0in; margin:1.0in 1.0in 1.0in 1.0in;} div.WordSection1 {page:WordSection1;} --></style><!--[if gte mso 9]><xml> <o:shapedefaults v:ext=3D"edit" spidmax=3D"1026" /> </xml><![endif]--><!--[if gte mso 9]><xml> <o:shapelayout v:ext=3D"edit"> <o:idmap v:ext=3D"edit" data=3D"1" /> </o:shapelayout></xml><![endif]--></head><body lang=3DEN-US link=3Dblue vli= nk=3Dpurple><div class=3DWordSection1><p class=3DMsoNormal>Hi,<o:p></o:p></= p><p class=3DMsoNormal><o:p> </o:p></p><p class=3DMsoNormal>My Engine = GUI freezes up at the Admin Portal once admin password is entered. Th= is happens to all three browser types: IE, Firefox and Chrome. Apart = from reinstalling the engine, are there any log files I can take a look to = understand why?<o:p></o:p></p><p class=3DMsoNormal><o:p> </o:p></p><p = class=3DMsoNormal>David<o:p></o:p></p></div></body></html>= --_000_A0D5581BE022624487D06FF31DA39EAC46DC1E6DE1csmailcloudsh_--