From the browser console log: "09:54:32.004 debug http GET[7] -> url: "/ovirt-engine/api/options/UserSessionTimeOutInterval", headers: {"Accept":"application/json","Authorization":"*****","Accept-Language":"en_US","Filter":true} transport.js:74:9" "09:54:32.141 debug Reducing action: {"type":"SET_USER_SESSION_TIMEOUT_INTERVAL","payload":{"userSessionTimeoutInterval":-1}} utils.js:48:13" Your engine "UserSessionTimeOutInterval" is set to -1. VM Portal is interpreting this as "auto-logout a second ago" instead of "do not auto-logout". The simple fix is to set that value to something >0 in your engine configs. I filed https://github.com/oVirt/ovirt-web-ui/issues/1085 to account for a -1 value properly in VM Portal. On Thu, Aug 8, 2019 at 4:07 AM Matthias Leopold < matthias.leopold@meduniwien.ac.at> wrote:
Am 08.08.19 um 07:49 schrieb Scott Dickerson:
On Wed, Aug 7, 2019 at 11:06 AM Sharon Gratch <sgratch@redhat.com <mailto:sgratch@redhat.com>> wrote:
Hi, @Scott Dickerson <mailto:sdickers@redhat.com>, the session logout issue for VM portal 1.5.3 was handled in the following PRs: https://github.com/oVirt/ovirt-web-ui/pull/1014 https://github.com/oVirt/ovirt-web-ui/pull/1025
Any idea on what can be the problem?
That is very strange. We saw a problem similar to that where, when web-ui is starting up, the time it took for the app to fetch the "UserSessionTimeOutInterval" config value was longer than the time it took to load the auto-logout component. In that case the value was considered to be 0 and auto logged the user out right away. That issue was dealt with in PR 1025 and the whole login data load process was synchronized properly in PR 1049.
I need some additonal info: - The browser console logs from when the page loads to when they're logged out - the "yum info ovirt-web-ui"
I'll be able to better triage the problem with that info.
Thanks to all for replies. I sent the requested info directly to Scott Dickerson.
Matthias
-- Scott Dickerson Senior Software Engineer RHV-M Engineering - UX Team Red Hat, Inc