We are looking into the issue.
From what I saw this is specific in the VMs tab, so we're trying to understand what might have caused it.
Thanks, Oved On Wed, Dec 7, 2016 at 1:21 PM, Maton, Brett <matonb@ltresources.co.uk> wrote:
This didn't get sent to the list...
---------- Forwarded message ---------- From: Alexander Wels <awels@redhat.com> Date: 6 December 2016 at 16:43 Subject: Re: [ovirt-users] web-ui issues To: "Maton, Brett" <matonb@ltresources.co.uk>
On Tuesday, December 6, 2016 4:41:35 PM EST you wrote:
Not odd at all, but yes it does work for awhile before 'dying' again
Great, then I have a system here that is reproducing your issue that I can mess with. I will let you know if I find a solution.
On 6 December 2016 at 16:13, Alexander Wels <awels@redhat.com> wrote:
On Tuesday, December 6, 2016 2:49:55 PM EST you wrote:
No change...
The 'portal' welcome page does say:
Welcome to Open Virtualization Manager Version 4.0.6.2-1.el7.centos
I would have expected it to have moved to 4.0.6.3xxxx I've run engine-setup ( a few times ) and yum upgrade isn't finding any
new
packages
Another odd question, if you restart the engine (systemctl restart ovirt- engine) and immediately log back in, does that 'fix' the issue for a few minutes and does it re-appear after that? Or a restart never fixes it at all?
On 6 December 2016 at 14:40, Alexander Wels <awels@redhat.com> wrote:
On Tuesday, December 6, 2016 2:29:39 PM EST you wrote:
I'm not holding my breath as I had the problem before installing
symbol
maps, but it might explain why ui.log is empty....
Well the bugzilla is basically the following scenario:
1. You have oVirt version X and you have the matching debug symbols installed. 2. You upgrade oVirt version to X+1. This doesn't upgrade the debug symbols. 3. You get the interrupted message on your screen.
So uninstalling the debug symbols should fix that scenario, if yours
was
not that scenario then you are right it won't change anything. But it can't hurt either.
On 6 December 2016 at 14:26, Alexander Wels <awels@redhat.com>
wrote:
> On Tuesday, December 6, 2016 2:22:38 PM EST you wrote: > > I 'bumped' from 4.0.6-2 to 4.0.6-3 ( yum upgrade ) > > So someone just opened a bugzilla with a sympton that looks
suspiciously
> like > yours, and the resolution to that bugzilla was to REMOVE the > symbolMaps > because they were out of sync with the main application (and doing
a
yum
> update isn't automatically updating the symbol maps). > > try this: > > yum remove ovirt-engine-webadmin-portal-debuginfo > > And restart the engine, see if that solves your issue. > > > On 6 December 2016 at 14:21, Alexander Wels < awels@redhat.com>
wrote:
> > > On Tuesday, December 6, 2016 1:42:33 PM EST you wrote: > > > > Ok thanks. > > > > > > > > I've restarted the ui a few times today, still nothing ( > > > > at
all )
> in > > > > > ui.log > > > > > > > > The errors do look like 'iffy' queries, no errors in > > > > PostgreSQL > > logs > > > > > though. > > > > > > Strange question, did you recently upgrade from a previous
version
of
> > > oVirt? > > > > > > > On 6 December 2016 at 13:28, Alexander Wels <
awels@redhat.com>
> wrote: > > > > > On Monday, December 5, 2016 8:49:20 PM EST Maton, Brett
wrote:
> > > > > > Sure here you go: > > > > > > > > > > > > [image: Inline images 1] > > > > > > Close the dialogs and the dashboard fades in, Virtual
Machines
> tab > > > > > > doesn't > > > > >
> > > > > > (or I get fed up of closing dialogs before it does) > > > > > > > > > > > > [image: Inline images 2] > > > > > > > > > > Interesting, those aren't actually UI failures, those
appear
to be
> > > > > failures > > > > > from backend requests. As in, get me some data, and the
query
> > > > > fails > > > > > for > > > > > some > > > > > reason, there should be something in the engine log. Let > > > > > me
dig up
> the > > > > > > ones > > > > > you posted again and take a closer look. > > > > > > > > > > > On 5 December 2016 at 20:11, Alexander Wels <
awels@redhat.com>
> > > wrote: > > > > > > > On Monday, December 5, 2016 7:11:52 PM EST Maton, > > > > > > > Brett
wrote:
> > > > > > > > Yup those are the logs from the hosted engine, > > > > > > > > > > > > > > > > ui.log is still empty, all very very odd... > > > > > > > > > > > > > > Can you send me a screenshot of what you are seeing?
As it
> makes > > > > > > > > no > > > > > > > > > > sense > > > > > > > > > > > > that > > > > > > > the UI.log is empty, since the exception handler tries
to
> write to > > > > the > > > > > > > > > > backend > > > > > > > UI log. > > > > > > > > > > > > > > > On 5 December 2016 at 18:12, Alexander Wels < > > awels@redhat.com> > > > > > > wrote: > > > > > > > > > On Monday, December 5, 2016 5:41:59 PM EST Maton, > > > > > > > > > Brett > > wrote: > > > > > > > > > > Logs are here > > > > > > > > > > <https://www.sendtransfer.com/ download.php?id= > > > > > > > > > > > > > > > > > > 7a4ccbeab673dfda8aa0c38676063b > > > > > > > > > > > > > > > > > > > 7a&email=11138> > > > > > > > > > > > > > > > > > > Are you sure those are the correct logs? The
UI.log is
> empty > > > > and > > > > > > > > the > > > > > > > > > > > > other > > > > > > > > > > > > > > > > logs don't have much of anything in them. > > > > > > > > > > > > > > > > > > > On 5 December 2016 at 16:57, Alexander Wels < > > > > > > awels@redhat.com> > > > > > > > > > > wrote: > > > > > > > > > > > On Monday, December 5, 2016 4:55:19 PM EST
Maton,
> > > > > > > > > > > Brett > > > > > > wrote: > > > > > > > > > > > > Hi, > > > > > > > > > > > > > > > > > > > > > > > > I tried restarting the browser and > > > > > > > > > > > > clearing > > > > > > > > > > > > the > > cache > > > > but > > > > > > > > > > > > > > > I > > > > > > > > > > > > > > still > > > > > > > > > > > > > > > > have > > > > > > > > > > > > > > > > > > > > > the same problem. > > > > > > > > > > > > > > > > > > > > > > > > Symbol maps it is then.... > > > > > > > > > > > > > > > > > > > > > > To install the symbol maps do the following on
the
> ENGINE: > > > > > > > > > > > 1. yum install ovirt-engine-webadmin-portal-
debuginfo
> > > > > > > > > > > 2. restart engine > > > > > > > > > > > 3. Reproduce the problem. > > > > > > > > > > > 4. Send me the UI.log from the engine machine. > > > > > > > > > > > > > > > > > > > > > > > On 5 December 2016 at 16:00, Alexander Wels > > > > > > > > > > > > < > > > > > > > > > > awels@redhat.com> > > > > > > > > > > > > > > wrote: > > > > > > > > > > > > > On Sunday, December 4, 2016 5:57:50 PM EST
Maton,
> > > > > > > > > > > > > Brett > > > > > > > > > > wrote: > > > > > > > > > > > > > > Hi Oved, > > > > > > > > > > > > > > > > > > > > > > > > > > > > I've upload the logs here > > > > > > > > > > > > > > > > > > > > > > > > > > > > <https://www.sendtransfer.com/
download.php?id=
> > > > > > > > > > > > > bd24f303b23c2cd393676f0da5c323 > > > > > > > > > > > > > > > > > > > > > > > > > > > d8&email=10263> > > > > > > > > > > > > > > > > > > > > > > > > > > > > On 4 December 2016 at 12:25, Oved
Ourfali <
> > > > > > > oourfali@redhat.com> > > > > > > > > > > > > > > > > > > wrote: > > > > > > > > > > > > > > > Please attach complete logs. > > > > > > > > > > > > > > > Engine, server and ui logs. > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > Thanks, > > > > > > > > > > > > > > > Oved > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > On Dec 4, 2016 13:45, "Maton, Brett" < > > > > > > > > > > > > > > matonb@ltresources.co.uk > > > > > > > > > > > > > > > > > > wrote: > > > > > > > > > > > > > > >> Since I upgraded to 4.0.6-3 I've been
having
> > > problems > > > > > > > > > > > > > > > > > >> with > > > > > > > > > > > > > > > > > > the UI > > > > > > > > > > > > > > > > > > > > > > > >> When I login the dash board presents > > > > > > > > > > > > > > >> a
bunch
> of > > > > > > Operation > > > > > > > > > > > > > > > > > > > >> Canceled > > > > > > > > > > > > > > >> dialogs, > > > > > > > > > > > > > > >> > > > > > > > > > > > > > > >> > > > > > > > > > > > > > > >> ! Operation canceled > > > > > > > > > > > > > > >> > > > > > > > > > > > > > > >> Error while executing query: null > > > > > > > > > > > > > > >> > > > > > > > > > > > > > > >> > > > > > > > > > > > > > > >> > > > > > > > > > > > > > > >> ! Operation canceled > > > > > > > > > > > > > > >> > > > > > > > > > > > > > > >> Error while executing action: A
Request
> > > > > > > > > > > > > > >> to > > > > > > > > > > > > > > >> the > > > > > > Server > > > > > > > > > > failed: > > > > > > > > > > > > > > >> java.lang.reflect.
InvocationTargetException
> > > > > > > > > > > > > > >> The only error I see in engine.log is > > > > > > > > > > > > > > >> > > > > > > > > > > > > > > >> 2016-12-04 11:34:07,945 INFO > > > > > > > > > > > > > > [org.ovirt.engine.docs.utils.s > > > > > > > > > > > > > > > > > > > > > >> ervlet.ContextSensitiveHelpMap pingSer
vlet]
> > > (default > > > > > > > > > > task-1) > > > > > > > > > > > > > > > > [] > > > > > > > > > > > > > > > > > > > > > > > >> Context-sensitive help is not
installed.
> Manual > > > > > > directory > > > > > > > > > > > > > > doesn't > > > > > > > > > > > > > > > > > > > > > > exist: > > > > > > > > > > > > > > >> /usr/share/ovirt-engine/manual > > > > > > > > > > > > > > >> > > > > > > > > > > > > > > >> Eventually after closing the error > > > > > > > > > > > > > > >> dialogs > > > > > > > > > > > > > > >> the > > > > > > dash > > > > > > > > board > > > > > > > > > > > > is > > > > > > > > > > > > > > > > > > > > displayed. > > > > > > > > > > > > > > > > > > > > > > > > > > > >> Most of the UI tabs then work
normally,
> however > > > > > > 'Virtual > > > > > > > > > > > > > > > > > > > >> Machines' > > > > > > > > > > > > > > >> tab > > > > > > > > > > > > > > >> doesn't display any information, just
the
> > > > > > > > > > > > > > >> progress > > > > > > > > > > 'dots' > > > > > > > > > > > > on > > > > > > > > > > > > > > > > the > > > > > > > > > > > > > > > > > > > > > > > >> first > > > > > > > > > > > > > > >> line, it then cycles through the null
query
> error > > > > > > > > > > > > > > > >> dialogs. > > > > > > > > > > > > > > >> > > > > > > > > > > > > > > >> This error also appeared in the log
while
I
> was > > > > > > writing > > > > > > > > > > > > this: > > > > > > > > > > > > > > >> 2016-12-04 11:40:09,276 INFO > > > > > > > > > > > > > > >> [org.ovirt.engine.core.bll. > > > > > > > > > > EngineBackupAwarenessManager] > > > > > > > > > > > > > > > > > > > >> (DefaultQuartzScheduler5) [7b442cfe]
Backup
> check > > > > > > > > > > > > > > > >> started. > > > > > > > > > > > > > > >> 2016-12-04 11:40:09,278 INFO > > > > > > > > > > > > > > >> [org.ovirt.engine.core.bll. > > > > > > > > > > EngineBackupAwarenessManager] > > > > > > > > > > > > > > > > > > > >> (DefaultQuartzScheduler5) [7b442cfe]
Backup
> check > > > > > > > > completed. > > > > > > > > > > > > > > > > > > > > > >> 2016-12-04 11:40:09,772 INFO > > > > > > > > > > > > > > >> [org.ovirt.engine.core.bll.
storage.ovfstore.
> > > > > > > OvfDataUpdater] > > > > > > > > > > > > > > > > > > > > > >> (DefaultQuartzScheduler3) [2701e060] > > Attempting > > > > > > > > > > > > > > > >> to > > > > > > > > > > update > > > > > > > > > > > > > > > > > > VMs/Templates > > > > > > > > > > > > > > > > > > > > > > > > > > > >> Ovf. 2016-12-04 11:40:09,774 INFO > > > > > > > > > > > > > > > > > > [org.ovirt.engine.core.bll.sto > > > > > > > > > > > > > > > > > > > > > > > >> rage.ovfstore.
ProcessOvfUpdateForStoragePool
> > > Command] > > > > > > > > > > > > > > > > > >> (DefaultQuartzScheduler3) [5358e209]
Before
> > > acquiring > > > > > > > > and > > > > > > > > > > > > > > > > > > > >> wait > > > > > > > > > > > > > > > > > > > > > > lock > > > > > > > > > > > > > > > > > > > > > > > > > >> 'EngineLock:{exclusiveLocks='[ > > > > > > > > > > 57fc8739-0039-00c7-0322- > > > > > > > > > > > > > > > > > > 0000000001e5=<OVF_U > > > > > > > > > > > > > > > > > > > > > > > > > > > >> PDATE, ACTION_TYPE_FAILED_OBJECT_
LOCKED>]',
> > > > > > > > > sharedLocks='null'}' > > > > > > > > > > > > > > > > > > > > > > > >> 2016-12-04 11:40:09,774 INFO > > > > > > > > > > > > > > [org.ovirt.engine.core.bll.sto > > > > > > > > > > > > > > > > > > > > > >> rage.ovfstore.
ProcessOvfUpdateForStoragePool
> > > Command] > > > > > > > > > > > > > > > > > >> (DefaultQuartzScheduler3) [5358e209] > > > > > > > > > > > > > > >> Lock-wait > > > > > > > > > > acquired > > > > > > > > > > > > > > > > > > > >> to > > > > > > > > > > > > > > > > > > object > > > > > > > > > > > > > > > > > > > > > > > >> 'EngineLock:{exclusiveLocks='[ > > > > > > > > > > 57fc8739-0039-00c7-0322- > > > > > > > > > > > > > > > > > > 0000000001e5=<OVF_U > > > > > > > > > > > > > > > > > > > > > > > > > > > >> PDATE, ACTION_TYPE_FAILED_OBJECT_
LOCKED>]',
> > > > > > > > > sharedLocks='null'}' > > > > > > > > > > > > > > > > > > > > > > > >> 2016-12-04 11:40:09,775 INFO > > > > > > > > > > > > > > [org.ovirt.engine.core.bll.sto > > > > > > > > > > > > > > > > > > > > > >> rage.ovfstore.
ProcessOvfUpdateForStoragePool
> > > Command] > > > > > > > > > > > > > > > > > >> (DefaultQuartzScheduler3) [5358e209]
Running
> > > command: > > > > > > > > > > > > > > >> ProcessOvfUpdateForStoragePool Command > > internal: > > > true. > > > > > > > > > > > > Entities > > > > > > > > > > > > > > > > > > > > > > affected > > > > > > > > > > > > > > > > > > > > > > > > > > > >> : ID: 57fc8739-0039-00c7-0322-
0000000001e5
> Type: > > > > > > > StoragePool > > > > > > > > > > > > > > > > > > > > > >> 2016-12-04 11:40:09,781 INFO > > > > > > > > > > > > > > [org.ovirt.engine.core.bll.sto > > > > > > > > > > > > > > > > > > > > > >> rage.ovfstore.
ProcessOvfUpdateForStoragePool
> > > Command] > > > > > > > > > > > > > > > > > >> (DefaultQuartzScheduler3) [5358e209] > > Attempting > > > > > > > > > > > > > > > >> to > > > > > > > > > > update > > > > > > > > > > > > VM > > > > > > > > > > > > > > > > OVFs > > > > > > > > > > > > > > > > > > > > in > > > > > > > > > > > > > > > > > > > > > > > > Data > > > > > > > > > > > > > > > > > > > > > > > > > > > >> Center 'Default' > > > > > > > > > > > > > > >> 2016-12-04 11:40:09,788 INFO > > > > > > > > > > > > > > [org.ovirt.engine.core.bll.sto > > > > > > > > > > > > > > > > > > > > > >> rage.ovfstore.
ProcessOvfUpdateForStoragePool
> > > Command] > > > > > > > > > > > > > > > > > >> (DefaultQuartzScheduler3) [5358e209] > > Successfully > > > > > > updated > > > > > > > > > > > > VM > > > > > > > > > > > > > > > > OVFs > > > > > > > > > > > > > > > > > > > > in > > > > > > > > > > > > > > > > > > > > > > > > Data > > > > > > > > > > > > > > > > > > > > > > > > > > > >> Center 'Default' > > > > > > > > > > > > > > >> 2016-12-04 11:40:09,789 INFO > > > > > > > > > > > > > > [org.ovirt.engine.core.bll.sto > > > > > > > > > > > > > > > > > > > > > >> rage.ovfstore.
ProcessOvfUpdateForStoragePool
> > > Command] > > > > > > > > > > > > > > > > > >> (DefaultQuartzScheduler3) [5358e209] > > Attempting > > > > > > > > > > > > > > > >> to > > > > > > > > > > update > > > > > > > > > > > > > > > > > > > >> template > > > > > > > > > > > > > > > > > > > > > > > > > > OVFs > > > > > > > > > > > > > > > > > > > > > > > > > > > >> in > > > > > > > > > > > > > > >> Data Center 'Default' > > > > > > > > > > > > > > >> 2016-12-04 11:40:09,790 INFO > > > > > > > > > > > > > > [org.ovirt.engine.core.bll.sto > > > > > > > > > > > > > > > > > > > > > >> rage.ovfstore.
ProcessOvfUpdateForStoragePool
> > > Command] > > > > > > > > > > > > > > > > > >> (DefaultQuartzScheduler3) [5358e209] > > Successfully > > > > > > updated > > > > > > > > > > > > > > > > templates > > > > > > > > > > > > > > > > > > > > > > > > OVFs > > > > > > > > > > > > > > > > > > > > > > > > > > > >> in > > > > > > > > > > > > > > >> Data Center 'Default' > > > > > > > > > > > > > > >> 2016-12-04 11:40:09,790 INFO > > > > > > > > > > > > > > [org.ovirt.engine.core.bll.sto > > > > > > > > > > > > > > > > > > > > > >> rage.ovfstore.
ProcessOvfUpdateForStoragePool
> > > Command] > > > > > > > > > > > > > > > > > >> (DefaultQuartzScheduler3) [5358e209] > > Attempting > > > > > > > > > > > > > > > >> to > > > > > > > > > > remove > > > > > > > > > > > > > > > > > > > >> unneeded > > > > > > > > > > > > > > >> template/vm OVFs in Data Center
'Default'
> > > > > > > > > > > > > > >> 2016-12-04 11:40:09,793 INFO > > > > > > > > > > > > > > [org.ovirt.engine.core.bll.sto > > > > > > > > > > > > > > > > > > > > > >> rage.ovfstore.
ProcessOvfUpdateForStoragePool
> > > Command] > > > > > > > > > > > > > > > > > >> (DefaultQuartzScheduler3) [5358e209] > > Successfully > > > > > > removed > > > > > > > > > > > > > > > > > > > >> unneeded > > > > > > > > > > > > > > >> template/vm OVFs in Data Center
'Default'
> > > > > > > > > > > > > > >> 2016-12-04 11:40:09,793 INFO > > > > > > > > > > > > > > [org.ovirt.engine.core.bll.sto > > > > > > > > > > > > > > > > > > > > > >> rage.ovfstore.
ProcessOvfUpdateForStoragePool
> > > Command] > > > > > > > > > > > > > > > > > >> (DefaultQuartzScheduler3) [5358e209]
Lock
> freed > > > > > > > > > > > > > > > >> to > > > > > > > > > > object > > > > > > > > > > > > > > > > > > > >> 'EngineLock:{exclusiveLocks='[ > > > > > > > > > > 57fc8739-0039-00c7-0322- > > > > > > > > > > > > > > > > > > 0000000001e5=<OVF_U > > > > > > > > > > > > > > > > > > > > > > > > > > > >> PDATE, ACTION_TYPE_FAILED_OBJECT_
LOCKED>]',
> > > > > > > > > sharedLocks='null'}' > > > > > > > > > > > > > > > > > > > > > > > >> If I restart the ovirt-engine > > > > > > > > > > > > > > >> process,
the UI
> > > works > > > > > > > > for a > > > > > > > > > > > > > > while > > > > > > > > > > > > > > > > > > > > > > > >> before > > > > > > > > > > > > > > >> the Operation Canceled dialogs start > > > > > > > > > > > > > > >> appearing > > > > > > again. > > > > > > > > > > > > > > > > > >> Any suggestions ? > > > > > > > > > > > > > > > > > > > > > > > > > > Looking at your logs, the UI permutation
running
> > > > > > > > > > > > > in > > > > > > your > > > > > > > > > > browser > > > > > > > > > > > > > > > > > > doesn't > > > > > > > > > > > > > > > > > > > > > > > > match > > > > > > > > > > > > > any on the server. Simply reloading your
browser
> > > > > > > > > > > > > should > > > > > > > > > > > > > fix > > > > > > > > > > > > > the > > > > > > > > > > > > > > > > > > > > > > problem. I > > > > > > > > > > > > > > > > > > > > > > > > do > > > > > > > > > > > > > see a bunch of exceptions in your UI log,
but
> > > > > unfortunately no > > > > > > > > > > > > > > > > symbolMaps > > > > > > > > > > > > > > > > > > > > > > > > are > > > > > > > > > > > > > installed. We can work on installing those
if
> simply > > > > > > reloading > > > > > > > > > > > > > > doesn't > > > > > > > > > > > > > > > > > > > > > > solve > > > > > > > > > > > > > your problem. > > > > > > > > > > > > > > > > > > > > > > > > > > > >> ______________________________ > > _________________ > > > > > > > > > > > > > > > >> Users mailing list > > > > > > > > > > > > > > >> Users@ovirt.org > > > > > > > > > > > > > > >> http://lists.ovirt.org/
mailman/listinfo/users
_______________________________________________ Users mailing list Users@ovirt.org http://lists.ovirt.org/mailman/listinfo/users