Hi, I'm running ovirt-4.0.6 on EL7.3. I've got a stuck VM (Windows 10) that I'm trying to restart. Unfortunately it's "up" enough that ovirt is trying to perform a soft-shutdown, but it's not up enough to complete the task. If I login to the ovirt admin portal as the admin, select shutdown, I see the following engine log messages before I get an event "Shutdown of VM <vm-name> failed.": 2017-05-04 11:23:27,774 INFO [org.ovirt.engine.core.dal.dbbroker.auditloghandling.AuditLogDirector] (org.ovirt.thread.pool-6-thread-14) [3f629ae6] Correlation ID: 3f629ae6, Job ID: 1f5275cd-d2fe-44d5-a1cf-d1920e3f3378, Call Stack: null, Custom Event ID: -1, Message: VM shutdown initiated by admin@internal-authz on VM win10-64 (Host: ovirt-0). 2017-05-04 11:28:38,237 INFO [org.ovirt.engine.core.vdsbroker.monitoring.VmAnalyzer] (DefaultQuartzScheduler10) [4cf2f258] VM 'c9830039-9bf9-4c6a-8eae-da9c24aad899'(win10-64) moved from 'PoweringDown' --> 'Up' 2017-05-04 11:28:38,287 WARN [org.ovirt.engine.core.dal.dbbroker.auditloghandling.AuditLogDirector] (DefaultQuartzScheduler10) [4cf2f258] Correlation ID: null, Call Stack: null, Custom Event ID: -1, Message: Shutdown of VM win10-64 failed. So, how can I get out of this situation? How can I force-powerdown this VM so I can reboot it? Thanks, -derek -- Derek Atkins 617-623-3745 derek@ihtfp.com www.ihtfp.com Computer and Internet Security Consultant