Hi, as far as I understand Manual Pools should be "stateful" as long as the admin does not return the vm to the pool (removing the permissions). In my test lab I did the following: Created Windows template Sysprep and Shutdown Configured a manual pool with the above template Configure "Initial run" with domain membership and so on Assigned permissions to the pool Logged in in the user portal and launched my pool The vm starts up but in the admin portal I see the vm has a Stateless snapshot (read-only) "VM TestPoolMan-1 was restarted on Host kvm02 as stateless" Then in the user portal I shut down the vm and the stateless snapshot is removed "VM TestPoolMan-1 is down. Exit message: User shut down from within the guest" I powered up it again and now it is stateful (no snapshot) "VM TestPoolMan-1 was started by c.mammoli@apra.it (Host: kvm02)." So it's like the first time a user starts a vm in a manual pool it is stateless and from the second start it becomes stateful...