On Monday, December 5, 2016 5:41:59 PM EST Maton, Brett wrote:
Logs are here <https://www.sendtransfer.com/download.php?id=7a4ccbeab673dfda8aa0c38676063b 7a&email=11138>
Are you sure those are the correct logs? The UI.log is empty and the other logs don't have much of anything in them.
On 5 December 2016 at 16:57, Alexander Wels <awels@redhat.com> wrote:
On Monday, December 5, 2016 4:55:19 PM EST Maton, Brett wrote:
Hi,
I tried restarting the browser and clearing the cache but I still have
the same problem.
Symbol maps it is then....
To install the symbol maps do the following on the ENGINE:
1. yum install ovirt-engine-webadmin-portal-debuginfo 2. restart engine 3. Reproduce the problem. 4. Send me the UI.log from the engine machine.
On 5 December 2016 at 16:00, Alexander Wels <awels@redhat.com> wrote:
On Sunday, December 4, 2016 5:57:50 PM EST Maton, Brett wrote:
Hi Oved,
I've upload the logs here
bd24f303b23c2cd393676f0da5c323
d8&email=10263>
On 4 December 2016 at 12:25, Oved Ourfali <oourfali@redhat.com>
wrote:
Please attach complete logs. Engine, server and ui logs.
Thanks, Oved
On Dec 4, 2016 13:45, "Maton, Brett" <matonb@ltresources.co.uk>
wrote:
> Since I upgraded to 4.0.6-3 I've been having problems with the UI > > When I login the dash board presents a bunch of Operation > Canceled > dialogs, > > > ! Operation canceled > > Error while executing query: null > > > > ! Operation canceled > > Error while executing action: A Request to the Server failed: > java.lang.reflect.InvocationTargetException > > > The only error I see in engine.log is > > 2016-12-04 11:34:07,945 INFO [org.ovirt.engine.docs.utils.s > ervlet.ContextSensitiveHelpMappingServlet] (default task-1) [] > Context-sensitive help is not installed. Manual directory doesn't
exist:
> /usr/share/ovirt-engine/manual > > Eventually after closing the error dialogs the dash board is
displayed.
> Most of the UI tabs then work normally, however 'Virtual > Machines' > tab > doesn't display any information, just the progress 'dots' on the > first > line, it then cycles through the null query error dialogs. > > This error also appeared in the log while I was writing this: > > 2016-12-04 11:40:09,276 INFO > [org.ovirt.engine.core.bll.EngineBackupAwarenessManager] > (DefaultQuartzScheduler5) [7b442cfe] Backup check started. > 2016-12-04 11:40:09,278 INFO > [org.ovirt.engine.core.bll.EngineBackupAwarenessManager] > (DefaultQuartzScheduler5) [7b442cfe] Backup check completed. > 2016-12-04 11:40:09,772 INFO > [org.ovirt.engine.core.bll.storage.ovfstore.OvfDataUpdater] > (DefaultQuartzScheduler3) [2701e060] Attempting to update
VMs/Templates
> Ovf. 2016-12-04 11:40:09,774 INFO [org.ovirt.engine.core.bll.sto > rage.ovfstore.ProcessOvfUpdateForStoragePoolCommand] > (DefaultQuartzScheduler3) [5358e209] Before acquiring and wait
lock
> 'EngineLock:{exclusiveLocks='[57fc8739-0039-00c7-0322-
0000000001e5=<OVF_U
> PDATE, ACTION_TYPE_FAILED_OBJECT_LOCKED>]', sharedLocks='null'}' > 2016-12-04 11:40:09,774 INFO [org.ovirt.engine.core.bll.sto > rage.ovfstore.ProcessOvfUpdateForStoragePoolCommand] > (DefaultQuartzScheduler3) [5358e209] Lock-wait acquired to object > 'EngineLock:{exclusiveLocks='[57fc8739-0039-00c7-0322-
0000000001e5=<OVF_U
> PDATE, ACTION_TYPE_FAILED_OBJECT_LOCKED>]', sharedLocks='null'}' > 2016-12-04 11:40:09,775 INFO [org.ovirt.engine.core.bll.sto > rage.ovfstore.ProcessOvfUpdateForStoragePoolCommand] > (DefaultQuartzScheduler3) [5358e209] Running command: > ProcessOvfUpdateForStoragePoolCommand internal: true. Entities
affected
> : ID: 57fc8739-0039-00c7-0322-0000000001e5 Type: StoragePool > > 2016-12-04 11:40:09,781 INFO [org.ovirt.engine.core.bll.sto > rage.ovfstore.ProcessOvfUpdateForStoragePoolCommand] > (DefaultQuartzScheduler3) [5358e209] Attempting to update VM OVFs
in
Data
> Center 'Default' > 2016-12-04 11:40:09,788 INFO [org.ovirt.engine.core.bll.sto > rage.ovfstore.ProcessOvfUpdateForStoragePoolCommand] > (DefaultQuartzScheduler3) [5358e209] Successfully updated VM OVFs
in
Data
> Center 'Default' > 2016-12-04 11:40:09,789 INFO [org.ovirt.engine.core.bll.sto > rage.ovfstore.ProcessOvfUpdateForStoragePoolCommand] > (DefaultQuartzScheduler3) [5358e209] Attempting to update > template
OVFs
> in > Data Center 'Default' > 2016-12-04 11:40:09,790 INFO [org.ovirt.engine.core.bll.sto > rage.ovfstore.ProcessOvfUpdateForStoragePoolCommand] > (DefaultQuartzScheduler3) [5358e209] Successfully updated
templates
OVFs
> in > Data Center 'Default' > 2016-12-04 11:40:09,790 INFO [org.ovirt.engine.core.bll.sto > rage.ovfstore.ProcessOvfUpdateForStoragePoolCommand] > (DefaultQuartzScheduler3) [5358e209] Attempting to remove > unneeded > template/vm OVFs in Data Center 'Default' > 2016-12-04 11:40:09,793 INFO [org.ovirt.engine.core.bll.sto > rage.ovfstore.ProcessOvfUpdateForStoragePoolCommand] > (DefaultQuartzScheduler3) [5358e209] Successfully removed > unneeded > template/vm OVFs in Data Center 'Default' > 2016-12-04 11:40:09,793 INFO [org.ovirt.engine.core.bll.sto > rage.ovfstore.ProcessOvfUpdateForStoragePoolCommand] > (DefaultQuartzScheduler3) [5358e209] Lock freed to object > 'EngineLock:{exclusiveLocks='[57fc8739-0039-00c7-0322-
0000000001e5=<OVF_U
> PDATE, ACTION_TYPE_FAILED_OBJECT_LOCKED>]', sharedLocks='null'}' > > > > If I restart the ovirt-engine process, the UI works for a while > before > the Operation Canceled dialogs start appearing again. > > Any suggestions ?
Looking at your logs, the UI permutation running in your browser
doesn't
match any on the server. Simply reloading your browser should fix the
problem. I
do see a bunch of exceptions in your UI log, but unfortunately no
symbolMaps
are installed. We can work on installing those if simply reloading doesn't solve your problem.
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