[ovirt-users] Failed to read hardware information

I've spent the weekend trying to get to the bottom of this issue. Adding a Host fails: VDSM rhv1 command failed: Connection reset by peer Could not get hardware information for host rhv1 VDSM rhv1 command failed: Failed to read hardware information Host rhv1 installed Network changes were saved on host rhv1 Installing Host rhv1. Stage: Termination. Installing Host rhv1. Retrieving installation logs to: '/var/log/ovirt-engine/host-deploy/ovirt-host-deploy-20161010115606-192.168.21.71-24d39274.log'. Installing Host rhv1. Stage: Pre-termination. Installing Host rhv1. Starting ovirt-vmconsole-host-sshd. Installing Host rhv1. Starting vdsm. Installing Host rhv1. Stopping libvirtd. Installing Host rhv1. Stage: Closing up. Installing Host rhv1. Setting kernel arguments. Installing Host rhv1. Stage: Transaction commit. Installing Host rhv1. Enrolling serial console certificate. Installing Host rhv1. Enrolling certificate. Installing Host rhv1. Stage: Misc configuration. This was in the /var/log/vdsm/vdsm.log on the host trying to be added: jsonrpc.Executor/2::ERROR::2016-10-10 11:57:10,276::API::1340::vds::(getHardwareInfo) failed to retrieve hardware info Traceback (most recent call last): File "/usr/share/vdsm/API.py", line 1337, in getHardwareInfo hw = supervdsm.getProxy().getHardwareInfo() File "/usr/lib/python2.7/site-packages/vdsm/supervdsm.py", line 53, in __call__ return callMethod() File "/usr/lib/python2.7/site-packages/vdsm/supervdsm.py", line 51, in <lambda> **kwargs) File "<string>", line 2, in getHardwareInfo File "/usr/lib64/python2.7/multiprocessing/managers.py", line 759, in _callmethod kind, result = conn.recv() EOFError and then VDSM fails to start. Looking at the source code... def getHardwareInfoStructure(): dmiInfo = getAllDmidecodeInfo() sysStruct = {} for k1, k2 in (('system', 'Manufacturer'), ('system', 'Product Name'), ('system', 'Version'), ('system', 'Serial Number'), ('system', 'UUID'), ('system', 'Family')): val = dmiInfo.get(k1, {}).get(k2, None) if val not in [None, 'Not Specified']: sysStruct[(k1 + k2).replace(' ', '')] = val return sysStruct Running dmidecode from command line I get.. System Information Manufacturer: Supermicro Product Name: H8DM8-2 Version: 1234567890 Serial Number: 1234567890 UUID: 00020003-0004-0005-0006-000700080009 Wake-up Type: Power Switch SKU Number: To Be Filled By O.E.M. Family: To Be Filled By O.E.M. Q: Is the string in Family the source of my problems?? Q: Any work arounds?? -- David Pinkerton Consultant Red Hat Asia Pacific Pty. Ltd. Level 11, Canberra House 40 Marcus Clarke Street Canberra 2600 ACT Mobile: +61-488-904-232 Email: david.pinkerton(a)redhat.com Web: http://apac.redhat.com/ <http://apac.redhat.com/>