
Logs are here <https://www.sendtransfer.com/download.php?id=7a4ccbeab673dfda8aa0c38676063b7a&email=11138> On 5 December 2016 at 16:57, Alexander Wels <awels@redhat.com> wrote:
On Monday, December 5, 2016 4:55:19 PM EST Maton, Brett wrote:
Hi,
I tried restarting the browser and clearing the cache but I still have the same problem. Symbol maps it is then....
To install the symbol maps do the following on the ENGINE:
1. yum install ovirt-engine-webadmin-portal-debuginfo 2. restart engine 3. Reproduce the problem. 4. Send me the UI.log from the engine machine.
On Sunday, December 4, 2016 5:57:50 PM EST Maton, Brett wrote:
Hi Oved,
I've upload the logs here
bd24f303b23c2cd393676f0da5c323
d8&email=10263>
On 4 December 2016 at 12:25, Oved Ourfali <oourfali@redhat.com> wrote:
Please attach complete logs. Engine, server and ui logs.
Thanks, Oved
On Dec 4, 2016 13:45, "Maton, Brett" <matonb@ltresources.co.uk> wrote:
Since I upgraded to 4.0.6-3 I've been having problems with the UI
When I login the dash board presents a bunch of Operation Canceled dialogs,
! Operation canceled
Error while executing query: null
! Operation canceled
Error while executing action: A Request to the Server failed: java.lang.reflect.InvocationTargetException
The only error I see in engine.log is
2016-12-04 11:34:07,945 INFO [org.ovirt.engine.docs.utils.s ervlet.ContextSensitiveHelpMappingServlet] (default task-1) [] Context-sensitive help is not installed. Manual directory doesn't
exist:
/usr/share/ovirt-engine/manual
Eventually after closing the error dialogs the dash board is
displayed.
Most of the UI tabs then work normally, however 'Virtual Machines' tab doesn't display any information, just the progress 'dots' on the first line, it then cycles through the null query error dialogs.
This error also appeared in the log while I was writing this:
2016-12-04 11:40:09,276 INFO [org.ovirt.engine.core.bll.EngineBackupAwarenessManager] (DefaultQuartzScheduler5) [7b442cfe] Backup check started. 2016-12-04 11:40:09,278 INFO [org.ovirt.engine.core.bll.EngineBackupAwarenessManager] (DefaultQuartzScheduler5) [7b442cfe] Backup check completed. 2016-12-04 11:40:09,772 INFO [org.ovirt.engine.core.bll.storage.ovfstore.OvfDataUpdater] (DefaultQuartzScheduler3) [2701e060] Attempting to update
VMs/Templates
Ovf. 2016-12-04 11:40:09,774 INFO [org.ovirt.engine.core.bll.sto rage.ovfstore.ProcessOvfUpdateForStoragePoolCommand] (DefaultQuartzScheduler3) [5358e209] Before acquiring and wait lock 'EngineLock:{exclusiveLocks='[57fc8739-0039-00c7-0322-
0000000001e5=<OVF_U
PDATE, ACTION_TYPE_FAILED_OBJECT_LOCKED>]', sharedLocks='null'}' 2016-12-04 11:40:09,774 INFO [org.ovirt.engine.core.bll.sto rage.ovfstore.ProcessOvfUpdateForStoragePoolCommand] (DefaultQuartzScheduler3) [5358e209] Lock-wait acquired to object 'EngineLock:{exclusiveLocks='[57fc8739-0039-00c7-0322-
0000000001e5=<OVF_U
PDATE, ACTION_TYPE_FAILED_OBJECT_LOCKED>]', sharedLocks='null'}' 2016-12-04 11:40:09,775 INFO [org.ovirt.engine.core.bll.sto rage.ovfstore.ProcessOvfUpdateForStoragePoolCommand] (DefaultQuartzScheduler3) [5358e209] Running command: ProcessOvfUpdateForStoragePoolCommand internal: true. Entities
affected
: ID: 57fc8739-0039-00c7-0322-0000000001e5 Type: StoragePool
2016-12-04 11:40:09,781 INFO [org.ovirt.engine.core.bll.sto rage.ovfstore.ProcessOvfUpdateForStoragePoolCommand] (DefaultQuartzScheduler3) [5358e209] Attempting to update VM OVFs in
Data
Center 'Default' 2016-12-04 11:40:09,788 INFO [org.ovirt.engine.core.bll.sto rage.ovfstore.ProcessOvfUpdateForStoragePoolCommand] (DefaultQuartzScheduler3) [5358e209] Successfully updated VM OVFs in
Data
Center 'Default' 2016-12-04 11:40:09,789 INFO [org.ovirt.engine.core.bll.sto rage.ovfstore.ProcessOvfUpdateForStoragePoolCommand] (DefaultQuartzScheduler3) [5358e209] Attempting to update template
OVFs
in Data Center 'Default' 2016-12-04 11:40:09,790 INFO [org.ovirt.engine.core.bll.sto rage.ovfstore.ProcessOvfUpdateForStoragePoolCommand] (DefaultQuartzScheduler3) [5358e209] Successfully updated templates
OVFs
in Data Center 'Default' 2016-12-04 11:40:09,790 INFO [org.ovirt.engine.core.bll.sto rage.ovfstore.ProcessOvfUpdateForStoragePoolCommand] (DefaultQuartzScheduler3) [5358e209] Attempting to remove unneeded template/vm OVFs in Data Center 'Default' 2016-12-04 11:40:09,793 INFO [org.ovirt.engine.core.bll.sto rage.ovfstore.ProcessOvfUpdateForStoragePoolCommand] (DefaultQuartzScheduler3) [5358e209] Successfully removed unneeded template/vm OVFs in Data Center 'Default' 2016-12-04 11:40:09,793 INFO [org.ovirt.engine.core.bll.sto rage.ovfstore.ProcessOvfUpdateForStoragePoolCommand] (DefaultQuartzScheduler3) [5358e209] Lock freed to object 'EngineLock:{exclusiveLocks='[57fc8739-0039-00c7-0322-
0000000001e5=<OVF_U
PDATE, ACTION_TYPE_FAILED_OBJECT_LOCKED>]', sharedLocks='null'}'
If I restart the ovirt-engine process, the UI works for a while before the Operation Canceled dialogs start appearing again.
Any suggestions ?
Looking at your logs, the UI permutation running in your browser doesn't match any on the server. Simply reloading your browser should fix the
On 5 December 2016 at 16:00, Alexander Wels <awels@redhat.com> wrote: problem. I
do see a bunch of exceptions in your UI log, but unfortunately no symbolMaps are installed. We can work on installing those if simply reloading doesn't solve your problem.
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