I created https://bugzilla.redhat.com/1568413 to track the issue. On Thu, 12 Apr 2018 13:57:45 +0200 Martin Perina <mperina@redhat.com> wrote:
On Thu, Apr 12, 2018 at 1:04 PM, Martin Perina <mperina@redhat.com> wrote:
On Thu, Apr 12, 2018 at 12:44 PM, Eitan Raviv <eraviv@redhat.com> wrote:
The recurring denied access for every SyncNetworkProvider might be because you changed the admin password on the engine but not on the provider.
Dominik, will updating to the same password on the provider solve the denied access? Martin, does the engine lock out the admin user for failed retries?
Of course, after 5 incorrect logins the account is locked. But I looked at logs and I can't see any login errors, so currently trying to reproduce to find out what's going on ...
OK, so confirmed. If you change password for admin@internal using aaa-jdbc-tool and you don't change immediately for OVN provider, then admin@interal account is locked.
We should probably change logic in OVN provider to shutdown the OVN provider service if authentication failure to engine is raised. Using this we will break OVN provider, but it seems to me much less severe than locking admin@internal account. Dominik, what do you think?
HTH
On Thu, Apr 12, 2018 at 12:29 PM, Käfer Marcel < marcel.kaefer@putzbrunn.de> wrote:
Here are the logfiles…
Thanks
*Von:* Eitan Raviv [mailto:eraviv@redhat.com] *Gesendet:* Donnerstag, 12. April 2018 11:12 *An:* Käfer Marcel *Cc:* users@ovirt.org; Martin Perina *Betreff:* Re: [ovirt-users] admin account constantly gets locked
The sync network command is probably unrelated.
Can you attach the full engine and the setup logs?
Martin, this looks a bit like [1]. Any idea?
Thanks
[1] https://bugzilla.redhat.com/show_bug.cgi?id=1410955
On Thu, Apr 12, 2018 at 10:22 AM, Käfer Marcel < marcel.kaefer@putzbrunn.de> wrote:
Hello,
a few days ago I installed an ovirt-engine 4.2.2.6 following the steps of the documentation. After the installation I logged in to the admin page, configured a datadomain and changed the admin password. After a few hours I tried to login again, using the new password and got "Unable to log in because the user account is disabled or locked. Contact the system administrator." So I unlocked the admin account from the shell using "ovirt-aaa-jdbc-tool user unlock admin" which worked fine and I was able to continue working till the next login.
I traced the /var/log/ovirt-engine/engine.log and found this after unlocking the admin account again.
2018-04-12 09:06:19,984+02 INFO [org.ovirt.engine.core.bll.pro vider.network.SyncNetworkProviderCommand] (EE-ManagedThreadFactory-engineScheduled-Thread-87) [2ed5aa42] Lock Acquired to object 'EngineLock:{exclusiveLocks='[ e37c0b9e-09bc-4893-9b0c-c70f56d6ecfc=PROVIDER]', sharedLocks=''}' 2018-04-12 09:06:19,991+02 INFO [org.ovirt.engine.core.bll.pro vider.network.SyncNetworkProviderCommand] (EE-ManagedThreadFactory-engineScheduled-Thread-87) [2ed5aa42] Running command: SyncNetworkProviderCommand internal: true. 2018-04-12 09:06:20,102+02 INFO [org.ovirt.engine.extension.aaa.jdbc.core.Authentication] (default task-239) [] locking user: admin due to interval failures 2018-04-12 09:06:25,046+02 ERROR [org.ovirt.engine.core.sso.utils.SsoUtils] (default task-239) [] OAuthException access_denied: Cannot authenticate user 'admin@internal': The username or password is incorrect.. 2018-04-12 09:06:25,049+02 ERROR [org.ovirt.engine.core.bll.pro vider.network.SyncNetworkProviderCommand] (EE-ManagedThreadFactory-engineScheduled-Thread-87) [2ed5aa42] Command 'org.ovirt.engine.core.bll.pro vider.network.SyncNetworkProviderCommand' failed: EngineException: (Failed with error Unauthorized and code 5050) 2018-04-12 09:06:25,050+02 INFO [org.ovirt.engine.core.bll.pro vider.network.SyncNetworkProviderCommand] (EE-ManagedThreadFactory-engineScheduled-Thread-87) [2ed5aa42] Lock freed to object 'EngineLock:{exclusiveLocks='[ e37c0b9e-09bc-4893-9b0c-c70f56d6ecfc=PROVIDER]', sharedLocks=''}'
It seems like the SyncNetworkProviderCommand is somehow locking the admin account. I already restarted the whole machine but it didn't help.
Can someone please point me in the right direction, where to find the error?
Thanks in advance
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