Hi,
I setup AD authentication and from command line all looks good.
Unfortunately, on the Web UI users sometimes login successfully but most of
the times the login screen just hangs and after 2-3 min. it displays
"Unable to log in because servers cannot be reached. Try again later."
In engine.log I see this:
2019-05-02 11:12:11,581-07 ERROR
[org.ovirt.engine.core.dal.dbbroker.auditloghandling.AuditLogDirector]
(default task-72) [] EVENT_ID: USER_VDC_LOGIN_FAILED(114), User
peter(a)ad.mycompany.com connecting from '10.12.29.48' failed to log in :
'Unable to log in because servers cannot be reached. Try again later.'.
2019-05-02 11:12:11,583-07 ERROR
[org.ovirt.engine.core.sso.servlets.InteractiveAuthServlet] (default
task-68) [] Cannot authenticate user 'peter(a)ad.mycompany.com' connecting
from '10.12.29.48': Unable to log in because servers cannot be reached. Try
again later.
Even when my login attempt on the Web UI is hanging I can still
successfully run the login test from shell:
ovirt-engine-extensions-tool aaa login-user --profile=ad.mycompany.com
--user-name=peter
The above command never fails. That makes me wonder why am I getting the
"servers cannot be reached" error?
I assume the AD servers cannot be reached but from the command line it
works perfect every time.
Any idea what could be the problem or where to look for the error.
Thank you,
-- Peter