[ovirt-users] cannot connect to spice console with portal<oVirt 3.4.1>

since I upgraded from oVirt 3.4.0,I can't connect to spice console with userportal/adminportal.received this error: Unable to conect to the graphic server c:\DOCUME~1\it\LOCALS~1\Temp\console.vv Any help is greatly appreciated. Thank you