what's going on with support@ ?

[Eyal Edri]

On Tue, Mar 14, 2017 at 3:49 PM, Marc Dequènes (Duck) <duck at redhat.com>
wrote:

> Quack,
>
> So I do not understand the current setting of this address. Recently
> dell4242 at hotmail.com mailed with a problem and it should be directed to
> the corresponding ML (https://lists.ovirt.org/pipermail/support/), but
> this one has always been empty because there is an alias overriding it
> and redirecting to postmaster@, which in my opinion is really not what
> people would expect.
>
> support@ suggest help about oVirt itself, not the infra, that's why this
> person says: « Running into an issue importing a export domain on ovirt
> 4.1 . », so this has nothing to do with the job of postmaster.
>

Might make sense to redirect it to both infra & users lists?


>
> I think some clarification and cleanup is needed here. Should we
> reinstate the ML? or remove support@ altogether? or…
>
> \_o<
>
>
> _______________________________________________
> Infra mailing list
> Infra at ovirt.org
> http://lists.ovirt.org/mailman/listinfo/infra
>
>


-- 
Eyal Edri
Associate Manager
RHV DevOps
EMEA ENG Virtualization R&D
Red Hat Israel

phone: +972-9-7692018
irc: eedri (on #tlv #rhev-dev #rhev-integ)
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