[Users] Unable to access remote console in User portal from IE/Windows7

Thu Nov 29 07:59:21 UTC 2012

28 nov 2012 kl. 15.17 skrev David Jaša:

> Karli Sjöberg píše v St 28. 11. 2012 v 14:12 +0000:
>> 28 nov 2012 kl. 15.08 skrev David Jaša:
>> 
>>> Karli Sjöberg píše v St 28. 11. 2012 v 13:56 +0000:
>>>> 28 nov 2012 kl. 14.44 skrev Itamar Heim:
>>>> 
>>>>> On 11/28/2012 08:27 AM, Karli Sjöberg wrote:
>>>>>> 
>>>>>> 28 nov 2012 kl. 13.05 skrev Itamar Heim:
>>>>>> 
>>>>>>> On 11/28/2012 05:47 AM, Karli Sjöberg wrote:
>>>>>>>> 
>>>>>>>> 28 nov 2012 kl. 10.15 skrev Itamar Heim:
>>>>>>>> 
>>>>>>>>> On 11/28/2012 01:12 AM, Karli Sjöberg wrote:
>>>>>>>>>> 
>>>>>>>>>> 27 nov 2012 kl. 20.30 skrev Itamar Heim:
>>>>>>>>>> 
>>>>>>>>>>> On 11/27/2012 11:53 AM, nasir nasir wrote:
>>>>>>>>>>>> Hi All,
>>>>>>>>>>>> 
>>>>>>>>>>>> I have been experimenting with Ovirt 3.1 and so far most of the things
>>>>>>>>>>>> work. Many thanks indeed for this great free software! Now I am facing
>>>>>>>>>>>> an issue for accessing the remote console in User Portal from windows 7
>>>>>>>>>>>> client using IE9. I am able to login to the User Portal and access the
>>>>>>>>>>>> VM using the console button from Linux. But while I try the same from a
>>>>>>>>>>>> windows 7 machine, it is NOT working. When I click on the console
>>>>>>>>>>>> button, it doesn't pop any window or show anything. Some of the docs I
>>>>>>>>>>>> read says that for the first time, I would be greeted with an ActiveX
>>>>>>>>>>>> warning and can install the same to get the console. But I didnt get
>>>>>>>>>>>> anything of that kind. So my questions to you all are,
>>>>>>>>>>>> 
>>>>>>>>>>>> -- Is User Portal and Console supported on Windows platform ?
>>>>>>>>>>>> -- If supported, is there anything  needed to be installed on the
>>>>>>>>>>>> Windows machine from which I am trying to access the User Portal ?( I
>>>>>>>>>>>> did install spice-guest-tools-0.exe on both VM and the Windows machine I
>>>>>>>>>>>> am trying to access the User Portal)
>>>>>>>>>>>> -- If not supported, what is the recommended way of accessing VMs from
>>>>>>>>>>>> windows clients ? I understand that the firefox spice-xpi plugin is only
>>>>>>>>>>>> for Linux.
>>>>>>>>>>>> 
>>>>>>>>>>>> Relevant info,
>>>>>>>>>>>> 
>>>>>>>>>>>> --OS : CentOS 6.3 64 bit
>>>>>>>>>>>> -- ovirt-engine-setup-plugin-allinone-3.1.0-3.28.el6.noarch.rpm
>>>>>>>>>>>> (Actually I used the repo from http://www.dreyou.org/ovirt/ , )
>>>>>>>>>>>> -- Client from which I am trying to access: Windows 7 (32bit), IE 9
>>>>>>>>>>>> 
>>>>>>>>>>>> Any reply would be highly appreciated and I would be more than happy to
>>>>>>>>>>>> send any further details if needed. I searched a lot for any relevant
>>>>>>>>>>>> docs for the same but could not find anything.
>>>>>>>>>>>> 
>>>>>>>>>>>> Thanks and regards,
>>>>>>>>>>>> Nasir
>>>>>>>>>>>> 
>>>>>>>>>>>> 
>>>>>>>>>>>> 
>>>>>>>>>>>> _______________________________________________
>>>>>>>>>>>> Users mailing list
>>>>>>>>>>>> Users at ovirt.org
>>>>>>>>>>>> http://lists.ovirt.org/mailman/listinfo/users
>>>>>>>>>>>> 
>>>>>>>>>>> 
>>>>>>>>>>> http://wiki.ovirt.org/wiki/How_to_Connect_to_SPICE_Console_With_Portal
>>>>>>>>>> 
>>>>>>>>>> Too bad there´s still the bug in UserPortal that forgets to pass on the address to which the console should connect, so it won´t work any way...
>>>>>>>>> 
>>>>>>>>> do you have the bz number?
>>>>>>>> 
>>>>>>>> Sure: https://bugzilla.redhat.com/show_bug.cgi?id=839548
>>>>>>>> 
>>>>>>> 
>>>>>>> this was backported to ovirt engine 3.1 prior to its release?
>>>>>>> http://gerrit.ovirt.org/gitweb?p=ovirt-engine.git;a=shortlog;h=refs%2Fheads%2Fengine_3.1
>>>>>>> 
>>>>>> 
>>>>>> Heh, you´re right, it does work, but only when using CentOS-Fedora/FF. The problem I´m having is with Win7/IE. It does however work to get spice console in the admin portal, strangely enough, but we won´t allow our customers using the admin portal just to get access to their consoles. I would like to have it work with Windows/IE in Userportal as well.
>>>>>> 
>>>>> 
>>>>> the commit is "user portal: ...", so i'm kind of surprised.
>>>>> are you sure its not another issue?
>>>>> 
>>>> 
>>>> I never said it was that specific issue, David Jaša did. May be a new one, I don´t know, I´m just a poor old sysadmin who can´t give console to his customers:)
>>> 
>>> Karli, could you set SPICEX_DEBUG_LEVEL environment variable to 0 (zero), try to connect, and look at %TEMP%\spicex.log that the connection values are the correct ones?
>> 
>> Absolutely. How do I set that debugging in the windows spice client?
> 
> remote-viewer logs are currently quite hard to get, activex log should have enough info to pinpoint the exact error.

OK, I´ll try that. Where is that log located exactly?

> 
> David
> 
>> 
>>> 
>>> David
>>> 
>>>> _______________________________________________
>>>> Users mailing list
>>>> Users at ovirt.org
>>>> http://lists.ovirt.org/mailman/listinfo/users
>>> 
>>> -- 
>>> 
>>> David Jaša, RHCE
>>> 
>>> SPICE QE based in Brno
>>> GPG Key:     22C33E24 
>>> Fingerprint: 513A 060B D1B4 2A72 7F0D 0278 B125 CD00 22C3 3E24
>>> 
>>> 
>>> 
>> 
>> _______________________________________________
>> Users mailing list
>> Users at ovirt.org
>> http://lists.ovirt.org/mailman/listinfo/users
> 
> -- 
> 
> David Jaša, RHCE
> 
> SPICE QE based in Brno
> GPG Key:     22C33E24 
> Fingerprint: 513A 060B D1B4 2A72 7F0D 0278 B125 CD00 22C3 3E24
> 
> 
> 