[Users] [oVirt 3.1] reinstallation

[Ofer Schreiber]

----- Original Message -----
> 
> Hi,
> 
> 
> I'm trying to reinstall but when I execute: engine-cleanup I get the
> following errors:
> 
> 
> <---->
> [root at test ~]# engine-cleanup
> 
> WARNING: Executing oVirt Engine cleanup utility.
> This utility will wipe all existing data including configuration
> settings, certificates and database.
> In addition, all existing DB connections will be closed.
> Would you like to proceed? (yes|no): yes
> 
> 
> Stopping ovirt-engine service... [ ERROR ]
> 
> 
> Error: Couldn't connect to the database server.Check that connection
> is working and rerun the cleanup utility
> Error: Cleanup failed.
> please check log at
> /var/log/ovirt-engine/engine-cleanup_2012_10_10_23_38_30.log

can you please supply this log? it might reveal the actual issue.
also, /var/log/messages might be helpful

few questions:
1. Did you ever touched the postgres configuration?
2. Any special iptables modifications?

Thanks,
Ofer

> <---->
> 
> 
> And If I execute engine-setup, those ones:
> 
> 
> 
> <---->
> [root at test ~]# engine-setup
> 
> Welcome to oVirt Engine setup utility
> 
> 
> In order to proceed the installer must stop the ovirt-engine service
> Would you like to stop the ovirt-engine service? (yes|no): yes
> Stopping ovirt-engine service... Error: Can't stop the ovirt-engine
> service
> Please check log file
> /var/log/ovirt-engine/engine-setup_2012_10_10_23_49_28.log for more
> information
> 
> <---->
> 
> 
> Log file:
> 
> 
> 
> 
> <---->
> 2012-10-10 23:49:29::DEBUG::common_utils::335::root:: stderr =
> 2012-10-10 23:49:29::DEBUG::common_utils::336::root:: retcode = 0
> 2012-10-10 23:49:29::DEBUG::engine-setup::1992::root:: Found a match,
> amount of memory: 2887
> 2012-10-10 23:49:29::WARNING::engine-setup::2003::root:: There is
> less then 4096 available memory
> 2012-10-10 23:49:29::DEBUG::engine-setup::1897::root:: Entered
> main(configFile='None')
> 2012-10-10 23:49:29::DEBUG::engine-setup::1684::root:: stopping
> ovirt-engine service
> 2012-10-10 23:49:29::DEBUG::common_utils::815::root:: asking user:
> Would you like to stop the ovirt-engine service? (yes|no):
> 2012-10-10 23:49:30::DEBUG::common_utils::819::root:: user answered:
> yes
> 2012-10-10 23:49:30::DEBUG::common_utils::1059::root:: stopping
> ovirt-engine
> 2012-10-10 23:49:30::DEBUG::common_utils::1096::root:: executing
> action ovirt-engine on service stop
> 2012-10-10 23:49:30::DEBUG::common_utils::294::root:: Executing
> command --> '/sbin/service ovirt-engine stop'
> 2012-10-10 23:49:30::DEBUG::common_utils::334::root:: output =
> Stopping engine-service: [FAILED]
> 
> 
> 2012-10-10 23:49:30::DEBUG::common_utils::335::root:: stderr =
> 2012-10-10 23:49:30::DEBUG::common_utils::336::root:: retcode = 1
> 2012-10-10 23:49:30::DEBUG::engine-setup::1771::root:: *** The
> following params were used as user input:
> 2012-10-10 23:49:30::ERROR::engine-setup::2170::root:: Traceback
> (most recent call last):
> File "/usr/bin/engine-setup", line 2164, in <module>
> main(confFile)
> File "/usr/bin/engine-setup", line 1911, in main
> if not _stopEngine(configFile):
> File "/usr/bin/engine-setup", line 1693, in _stopEngine
> jservice.stop(True)
> File "/usr/share/ovirt-engine/scripts/common_utils.py", line 1064, in
> stop
> raise Exception(output_messages.ERR_FAILED_STOP_SERVICE % self.name )
> Exception: Error: Can't stop the ovirt-engine service
> 
> <---->
> 
> 
> 
> 
> I removed all oVirt packages and installed again (yum), but the same
> error.
> What can I do ?
> 
> 
> Regards.-
> 
> 
> 
> 
> 
> 
> 
> 
> 
> --
> AGD
> 
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