[Users] VM with stateless snapshot won't start

[Martijn Grendelman]

Hello Dafna,

> If a failure happened and the stateless vm has shut down without delete 
> of the snapshot, the next time you will try to run it we will try to 
> delete the snapshot.
> from the engine log, it seems that there is a problem deleting the 
> snapshot because of quota.
> can you please try to disable the quota and try to run the vm again?

Quota were not enabled on this Data Center, I have never done anything
with quota on oVirt. The 'quota' table was empty, and the 'quota_id'
field on all VMs in the 'vm_static' table was NULL.

Since it was seemingly trying to set the quota_id for this particular VM
to '00000000-0000-0000-0000-000000000000', I manually inserted a record
into the quota table using this ID. After that, I was able to start te
VM. The quota_id field for the VM now contains a reference to this fake id.

> Please note that the first time you will run it after disabling the 
> quota, the snapshot should be deleted but the vm will still not start. 
> only after the snapshot is deleted you will be able to run the vm again.

Indeed, it took two attempts to start the VM.

Question: is it harmful to leave the fake quota record with id
'00000000-0000-0000-0000-000000000000' and the reference to it in the
vm_static table in place?

Cheers,
Martijn.




> 
> 
> On 12/05/2013 11:23 AM, Martijn Grendelman wrote:
>> Hi,
>>
>>> After maintenance on a host, I am trying to start a VM that has been
>>> running statelessly for a while. It refuses to start and Engine logs the
>>> following:
>>>
>>> 2013-12-05 11:59:18,125 INFO
>>> [org.ovirt.engine.core.dal.dbbroker.auditloghandling.AuditLogDirector]
>>> (pool-6-thread-48) Correlation ID: 43d49965, Job ID:
>>> 0d943a6d-9d65-4ac1-89b7-139d30b4813c, Call Stack: null, Custom Event ID:
>>> -1, Message: Failed to start VM WinXP, because exist snapshot for
>>> stateless state. Snapshot will be deleted.
>>>
>>> Should I submit a bug report for the poor English in this log line? ;-)
>>>
>>> The 'Snapshots' tab for the VM doesn't show anything, but repeated
>>> attempts to start the VM just show the same message in the log.
>>>
>>> What can I do to start this VM?
>> It seems I missed some info in the log that may well indicate the root
>> cause of this issue. Please see attached log excerpt. A database query
>> is failing due to a foreign key constraint violation.
>>
>> Please advise how to fix the database inconsistency.
>>
>> Regards,
>> Martijn.
>>
>>
>>
>>
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> 
>