[Users] Project personas

[Dave Neary]

Thanks Noam!

On 02/21/2013 01:52 PM, Doron Fediuck wrote:
>> After an interesting presentation by Dave Neary today we started
>> thinking about the persona[*] of the ovirt project users
>> We focused on the users of the new coming feature of UI plugins.
>> And this was our vision of an active user:
>>
>> Name: Dan
>> Age: 25
>> Job position: an integrator at a medium sized service company
>> Technical level: computer savvy person with interest in gadgets and
>> innovations.
>>      Has about two years of java coding experience, but coding may not
>>      be his main focus at work.
>> Reason for using the UI Plugins feature: After getting requests from
>> his costumers for simple log monitoring feature, the integration
>> team leader have decided that implementing this as a Plugin for
>> ovirt
>>   would offer a more centralised solution and has assigned dan to
>>   start getting familiar with it and give him a time estimation for
>>   completion.

Interesting that this came the same week as the Nagios plug-in was 
announced on the list ;-)

My follow-on questions: what does Dan need from the oVirt project? 
Tutorials and documentation on writing a plug-in, I imagine, perhaps a 
plug-in template or example he can read, understand and modify to fit 
his needs. Does he need/want a way to distribute, promote, update, and 
manage his plug-in through oVirt.org? Perhaps he'd like users to be able 
to tell him whether they like it, ask him questions?

>> By creating a more accurate persona(s) of the user base we could more
>> easily understand the needs of the users and steer the project in
>> more productive and helpful ways for the people that really need it.
>> It would be very interesting to see what others think this "person"
>> is like and what does he need.
>> so who do you feel is the likely user?

I think that we definitely have a number of types of UI plug-in 
developer - perhaps another one might be a start-up who wants to promote 
their product by integrating into oVirt? Or perhaps someone like NetApp 
or HP, a partner working ot integrate their hardware solutions?

It would be really interesting if someone had thought about and put 
together user profiles or personas for people like that ;-)

(for those watching at home, I split our group into smaller groups, and 
indeed there were two groups who came up with profiles like those above).

Thanks also Doron for the vote of confidence!

Regards,
Dave.

-- 
Dave Neary - Community Action and Impact
Open Source and Standards, Red Hat - http://community.redhat.com
Ph: +33 9 50 71 55 62 / Cell: +33 6 77 01 92 13