[Users] ovirt-guest-agent issue/troubleshooting

[Itamar Heim]

On 10/30/2013 11:12 AM, Karli Sjöberg wrote:
> ons 2013-10-30 klockan 09:16 +0100 skrev Vinzenz Feenstra:
>> On 10/30/2013 07:09 AM, Karli Sjöberg wrote:
>>
>>> tis 2013-10-29 klockan 15:48 +0100 skrev Vinzenz Feenstra:
>>>> On 10/29/2013 03:06 PM, Karli Sjöberg wrote:
>>>>
>>>>> tis 2013-10-29 klockan 14:48 +0100 skrev Vinzenz Feenstra:
>>>>>> On 10/29/2013 02:37 PM, Karli Sjöberg wrote:
>>>>>>
>>>>>>> tis 2013-10-29 klockan 14:30 +0100 skrev René Koch (ovido):
>>>>>>>> On Tue, 2013-10-29 at 13:23 +0000, Karli Sjöberg wrote:
>>>>>>>> > tis 2013-10-29 klockan 14:15 +0100 skrev René Koch (ovido):
>>>>>>>> > > Hi,
>>>>>>>> > >
>>>>>>>> > > I have some issues with ovirt-guest-agent as no information is reported
>>>>>>>> > > from guest-agent to oVirt webadmin anymore.
>>>>>>>> > > I'm unsure when I lost the information - I know for sure it worked last
>>>>>>>> > > month when I tested the guest agent packages for Debian and Ubuntu.
>>>>>>>> > >
>>>>>>>> > > Status now is that I don't receive any data.
>>>>>>>> > > I have the following test vms:
>>>>>>>> > > * RHEL 6 with rhevm-guest-agent 1.0.7 (RHEV repository)
>>>>>>>> > > * RHEL 6 with ovirt-guest-agent 1.0.8 (EPEL)
>>>>>>>> > > * openSUSE 12.3 with ovirt-guest-agent 1.0.8.1 (self compiled)
>>>>>>>> > >
>>>>>>>> > > Both RHEL server reported information (memory, ip-address,...)
>>>>>>>> > > previously.
>>>>>>>> > > The only changes which could broke the guest agent communication are
>>>>>>>> > > updates on the CentOS host and the engine.
>>>>>>>> > >
>>>>>>>> > > Can you give me some hints how to troubleshoot the guest agent? I can't
>>>>>>>> > > find any information (or don't know the right pattern to search for) in
>>>>>>>> > > vdsm.log and engine.log. Guest agent is running in the vms, but doesn't
>>>>>>>> > > log anything except start and stop of the service (can I change the
>>>>>>>> > > handler_logfile args for more debugging and if yes how?):
>>>>>>>> > >
>>>>>>>> > > # tail /var/log/ovirt-guest-agent/ovirt-guest-agent.log
>>>>>>>> > > MainThread::INFO::2013-10-29
>>>>>>>> > > 11:00:15,340::ovirt-guest-agent::37::root::Starting oVirt guest agent
>>>>>>>> > >
>>>>>>>> > > Btw, I'm running oVirt 3.2.3...
>>>>>>>> >
>>>>>>>> > This has happened for me in the past and putting the Host in
>>>>>>>> > maintenance and then restarting the vdsmd solved it.
>>>>>>>> >
>>>>>>>> > /Karli
>>>>>>>>
>>>>>>>>
>>>>>>>> Thanks a lot Karli - restarting vdsmd did the trick!
>>>>>>>
>>>>>>> Well, even a broken clock can be right. Even twice a day:)
>>>>>>>
>>>>>>> @developers
>>>>>>> Is this something you have noticed as well? I mean, that
>>>>>>> sometimes vdsmd needs this manual kick? Where do you start
>>>>>>> debugging when this issue occurs, restarting the daemon once in a
>>>>>>> while is just the quickfix, I´d like to solve it once and for all.
>>>>>> Yeah there have been applied multiple fixes in that regard already.
>>>>>>
>>>>>> https://github.com/oVirt/vdsm/commit/5b5c58580e20ffaf3ceff7193f4c28cbadd8c42f
>>>>>> and
>>>>>> https://github.com/oVirt/vdsm/commit/26bfc74765aed35af6d17cfad1ed8115eef650f1
>>>>>>
>>>>>> So it looks like that both of you are using oVirt 3.1, which
>>>>>> contains neither of those two fixes. AFAIK only the first one is
>>>>>> in oVirt 3.2 and the second one is in oVirt 3.3
>>>>>
>>>>> Öhm:
>>>>> ovirt-engine-3.2.2-1.1.43.el6.noarch
>>>>>
>>>>> And René already stated running 3.2.3
>>>> Hmm interesting, but that VDSM version is not 3.2? Did you upgrade
>>>> your hypervisors?
>>>
>>> All systems are as upgraded as they can be, and dc/cluster is running
>>> in 3.2-mode. Probably since I´m running dreyou´s repo (and perhaps
>>> René as well), the versions may be different from what´s in yours?
>> Sorry my bad, I messed up the correlation with the versions. I thought
>> 4.10.3 is 3.1 but it is really 3.2.
>> So this issues are fixed with 3.3 where I would wait with the upgrade
>> until it was finally stabilized.
>
> Yepp yepp, that´s what I was thinking as well. About when would you
> think 3.3 has stabilized, 3.3.1?

a few days hopefully.
note since the bug is on vdsm, upgrading vdsm should resolve it, 
regardless of upgrading engine, dc/cluster levels, etc.

>
>>
>>>
>>>>>
>>>>>>
>>>>>> Unfortunately not much I can recommend besides to upgrade at some
>>>>>> point. :-(
>>>>>>
>>>>>>>
>>>>>>>> >
>>>>>>>> > >
>>>>>>>> > >
>>>>>>>> > > Thanks a lot,
>>>>>>>> > > René
>>>>>>>> > >
>>>>>>>> > >
>>>>>>>> > > _______________________________________________
>>>>>>>> > > Users mailing list
>>>>>>>> > >Users at ovirt.org  <mailto:Users at ovirt.org>
>>>>>>>> > >http://lists.ovirt.org/mailman/listinfo/users
>>>>>>>> >
>>>>>>>> > --
>>>>>>>> >
>>>>>>>> > Med Vänliga Hälsningar
>>>>>>>> > -------------------------------------------------------------------------------
>>>>>>>> > Karli Sjöberg
>>>>>>>> > Swedish University of Agricultural Sciences
>>>>>>>> > Box 7079 (Visiting Address Kronåsvägen 8)
>>>>>>>> > S-750 07 Uppsala, Sweden
>>>>>>>> > Phone:  +46-(0)18-67 15 66
>>>>>>>> >karli.sjoberg at slu.se  <mailto:karli.sjoberg at slu.se>
>>>>>>>>
>>>>>>>
>>>>>>> --
>>>>>>>
>>>>>>> Med Vänliga Hälsningar
>>>>>>> -------------------------------------------------------------------------------
>>>>>>> Karli Sjöberg
>>>>>>> Swedish University of Agricultural Sciences
>>>>>>> Box 7079 (Visiting Address Kronåsvägen 8)
>>>>>>> S-750 07 Uppsala, Sweden
>>>>>>> Phone:  +46-(0)18-67 15 66
>>>>>>> karli.sjoberg at slu.se <mailto:karli.sjoberg at adm.slu.se>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> _______________________________________________
>>>>>>> Users mailing list
>>>>>>> Users at ovirt.org  <mailto:Users at ovirt.org>
>>>>>>> http://lists.ovirt.org/mailman/listinfo/users
>>>>>>
>>>>>>
>>>>>> --
>>>>>> Regards,
>>>>>>
>>>>>> Vinzenz Feenstra | Senior Software Engineer
>>>>>> RedHat Engineering Virtualization R & D
>>>>>> Phone: +420 532 294 625
>>>>>> IRC: vfeenstr or evilissimo
>>>>>>
>>>>>> Better technology. Faster innovation. Powered by community collaboration.
>>>>>> See how it works at redhat.com
>>>>>
>>>>> --
>>>>>
>>>>> Med Vänliga Hälsningar
>>>>> -------------------------------------------------------------------------------
>>>>> Karli Sjöberg
>>>>> Swedish University of Agricultural Sciences
>>>>> Box 7079 (Visiting Address Kronåsvägen 8)
>>>>> S-750 07 Uppsala, Sweden
>>>>> Phone:  +46-(0)18-67 15 66
>>>>> karli.sjoberg at slu.se <mailto:karli.sjoberg at adm.slu.se>
>>>>>
>>>>
>>>>
>>>> --
>>>> Regards,
>>>>
>>>> Vinzenz Feenstra | Senior Software Engineer
>>>> RedHat Engineering Virtualization R & D
>>>> Phone: +420 532 294 625
>>>> IRC: vfeenstr or evilissimo
>>>>
>>>> Better technology. Faster innovation. Powered by community collaboration.
>>>> See how it works at redhat.com
>>>
>>> --
>>>
>>> Med Vänliga Hälsningar
>>> -------------------------------------------------------------------------------
>>> Karli Sjöberg
>>> Swedish University of Agricultural Sciences
>>> Box 7079 (Visiting Address Kronåsvägen 8)
>>> S-750 07 Uppsala, Sweden
>>> Phone:  +46-(0)18-67 15 66
>>> karli.sjoberg at slu.se <mailto:karli.sjoberg at adm.slu.se>
>>>
>>
>>
>> --
>> Regards,
>>
>> Vinzenz Feenstra | Senior Software Engineer
>> RedHat Engineering Virtualization R & D
>> Phone: +420 532 294 625
>> IRC: vfeenstr or evilissimo
>>
>> Better technology. Faster innovation. Powered by community collaboration.
>> See how it works at redhat.com
>
> --
>
> Med Vänliga Hälsningar
> -------------------------------------------------------------------------------
> Karli Sjöberg
> Swedish University of Agricultural Sciences
> Box 7079 (Visiting Address Kronåsvägen 8)
> S-750 07 Uppsala, Sweden
> Phone:  +46-(0)18-67 15 66
> karli.sjoberg at slu.se <mailto:karli.sjoberg at adm.slu.se>
>
>
>
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