[ovirt-users] Unable to shutdown, poweroff or delete a VM

[Mark Steele]

We are running oVirt Version 3.5.0.1-1.el6.

I have a VM on one of my hosts that appears to be stuck. The VM shows
running, however I am unable to successfully shutdown, powerdown, or
otherwise change the status of the VM.

It is not pinging. The guest OS is Ubuntu 14.04 and the ovirt agent is
installed.

I have attempted to stop the vm from the ovirt-shell as well and get the
following errors for each command:

[oVirt shell (*connected*)]# action vm connect-turbo-stage-03 stop

*============================================================== ERROR
===========================================================*

*  status: 400*

*  reason: Bad Request*

*  detail: Unexpected exception*

*
================================================================================================================================*

[oVirt shell (*connected*)]# remove vm connect-turbo-stage-03

*============================================================== ERROR
===========================================================*

*  status: 409*

*  reason: Conflict*

*  detail: Cannot remove VM. VM is running.*

*
================================================================================================================================*

[oVirt shell (*connected*)]# action vm connect-turbo-stage-03 detach


*============================================================== ERROR
===========================================================*

*  status: 400*

*  reason: Bad Request*

*  detail: User is not authorized to perform this action.*

*
================================================================================================================================*


*​Thank you in advance for your assistance.​*



***
*Mark Steele*
CIO / VP Technical Operations | TelVue Corporation
TelVue - We Share Your Vision
800.885.8886 x128 | msteele at telvue.com | http://www.telvue.com
twitter: http://twitter.com/telvue | facebook:
https://www.facebook.com/telvue
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