[ovirt-users] Cannot login after upgrade from 3.5 to 3.6

Wed Jan 27 08:32:41 UTC 2016

Hi,

according to the test of login by ovirt-engine-extensions-tool you were logged in
successfully, so there shouldn't be any issues logging into engine using
admin at internal ...

Unfortunately both engine.log and server.log ends on Jan 22th and I'd really
like to see up-to-date logs.

So if you still cannot login into webadmin please do following:

1. Stop engine service

     systemctl stop ovirt-engine

   or

     service ovirt-engine stop

2. Rotate logs

   cd /var/log/ovirt-engine
   mv engine.log engine-20160127.log
   mv server.log server-20160127.log

3. Start engine

     systemctl start ovirt-engine

   or

     service ovirt-engine start

4. Try to login as admin with domain internal using webadmin

5. Try to login as admin at internal using REST API by
   accessing 

     http://SERVER/ovirt-engine/api/datacenters

   Into user please enter full username: admin at internal

When done please attach latest server.log and engine.log

Thanks a lot

Martin Perina

----- Original Message -----
> From: "Marcelo Leandro" <marceloltmm at gmail.com>
> To: "Martin Perina" <mperina at redhat.com>
> Cc: "Eli Mesika" <emesika at redhat.com>, "users" <users at ovirt.org>, "Amador Pahim" <apahim at redhat.com>
> Sent: Tuesday, January 26, 2016 8:46:12 PM
> Subject: Re: [ovirt-users] Cannot login after upgrade from 3.5 to 3.6
> 
> hello,
> 
> setup.log:
> https://copy.com/lIYzccOnwCiW7e9q
> 
> and output the command :
> https://copy.com/7psvpyUzUq0FKW31
> 
> error screen when i try to login on webadmin:
> https://copy.com/CfKZePnGFmIwF7B8
> 
> Thanks
> 
> 2016-01-26 12:24 GMT-03:00 Martin Perina <mperina at redhat.com>:
> > And also could you try to login using extension test tool:
> >
> >   ovirt-engine-extensions-tool aaa login-user --profile=internal
> >   --user-name=admin --password=interactive:
> >
> > and post the output of the command.
> >
> > Thanks a lot
> >
> > Martin Perina
> >
> > ----- Original Message -----
> >> From: "Martin Perina" <mperina at redhat.com>
> >> To: "Marcelo Leandro" <marceloltmm at gmail.com>
> >> Cc: "Eli Mesika" <emesika at redhat.com>, "users" <users at ovirt.org>, "Amador
> >> Pahim" <apahim at redhat.com>
> >> Sent: Tuesday, January 26, 2016 4:12:21 PM
> >> Subject: Re: [ovirt-users] Cannot login after upgrade from 3.5 to 3.6
> >>
> >> Could you please share also your server.log?
> >>
> >> Thanks
> >>
> >> Martin Perina
> >>
> >> ----- Original Message -----
> >> > From: "Marcelo Leandro" <marceloltmm at gmail.com>
> >> > To: "Martin Perina" <mperina at redhat.com>
> >> > Cc: "Eli Mesika" <emesika at redhat.com>, "users" <users at ovirt.org>,
> >> > "Amador
> >> > Pahim" <apahim at redhat.com>
> >> > Sent: Tuesday, January 26, 2016 4:03:16 PM
> >> > Subject: Re: [ovirt-users] Cannot login after upgrade from 3.5 to 3.6
> >> >
> >> > And here the engine.log:
> >> > https://copy.com/TWjgIu7KwSkcmRZ8
> >> >
> >> > the log started 2016-01-19.
> >> >
> >> > 2016-01-26 11:57 GMT-03:00 Marcelo Leandro <marceloltmm at gmail.com>:
> >> > > I didn't change nothing on jan 20th and it happened on 22th.
> >> > > I can't login into the web admin.
> >> > >
> >> > > Thanks
> >> > >
> >> > > 2016-01-26 9:55 GMT-03:00 Martin Perina <mperina at redhat.com>:
> >> > >> Hi Marcelo,
> >> > >>
> >> > >> sorry for late response, too many tasks on me at the moment :-(
> >> > >>
> >> > >> As Eli said important issues started at 2016-01-20, but engine-setup
> >> > >> log you posted is dated at 2016-01-22. So, did you perform any
> >> > >> upgrade on important configuration changed on Jan 20th? If so could
> >> > >> you please share also this setup log?
> >> > >>
> >> > >> Regarding login: I haven't found any issue logging, I see many
> >> > >> successful
> >> > >> logins of admin at internal in the log. So are you able to login into
> >> > >> webadmin
> >> > >> or not?
> >> > >>
> >> > >> Thanks
> >> > >>
> >> > >> Martin Perina
> >> > >>
> >> > >> ----- Original Message -----
> >> > >>> From: "Marcelo Leandro" <marceloltmm at gmail.com>
> >> > >>> To: "Eli Mesika" <emesika at redhat.com>
> >> > >>> Cc: "Martin Perina" <mperina at redhat.com>, "users" <users at ovirt.org>,
> >> > >>> "Amador Pahim" <apahim at redhat.com>
> >> > >>> Sent: Tuesday, January 26, 2016 12:27:55 PM
> >> > >>> Subject: Re: [ovirt-users] Cannot login after upgrade from 3.5 to
> >> > >>> 3.6
> >> > >>>
> >> > >>> Martins, can you help me ? I can't administer my environment.
> >> > >>>
> >> > >>> 2016-01-25 8:30 GMT-03:00 Eli Mesika <emesika at redhat.com>:
> >> > >>> > Adding Martin
> >> > >>> >
> >> > >>> > There are some aaa errors before that, but first significant error
> >> > >>> > is
> >> > >>> > in
> >> > >>> > 2016-01-20 00:14:55,002
> >> > >>> > Can you take a look ?
> >> > >>> >
> >> > >>> > ----- Original Message -----
> >> > >>> >> From: "Marcelo Leandro" <marceloltmm at gmail.com>
> >> > >>> >> To: "Eli Mesika" <emesika at redhat.com>
> >> > >>> >> Cc: users at ovirt.org, "Amador Pahim" <apahim at redhat.com>
> >> > >>> >> Sent: Sunday, January 24, 2016 1:48:04 PM
> >> > >>> >> Subject: Re: [ovirt-users] Cannot login after upgrade from 3.5 to
> >> > >>> >> 3.6
> >> > >>> >>
> >> > >>> >> It's here : https://copy.com/TWjgIu7KwSkcmRZ8
> >> > >>> >>
> >> > >>> >>
> >> > >>> >> ----- Original Message -----
> >> > >>> >> > From: "Amador Pahim" <apahim at redhat.com>
> >> > >>> >> > To: "Marcelo Leandro" <marceloltmm at gmail.com>, users at ovirt.org
> >> > >>> >> > Cc: emesika at redhat.com
> >> > >>> >> > Sent: Friday, January 22, 2016 7:08:20 PM
> >> > >>> >> > Subject: Re: [ovirt-users] Cannot login after upgrade from 3.5
> >> > >>> >> > to
> >> > >>> >> > 3.6
> >> > >>> >> >
> >> > >>> >> > On 01/22/2016 03:03 PM, Marcelo Leandro wrote:
> >> > >>> >> > > After engine-setup from ovirt-engine-3.5.6.2-1.el7.centos to
> >> > >>> >> > > ovirt-engine-3.6.1.3-1.el7.centos, I'm not able to login
> >> > >>> >> > > anymore.
> >> > >>> >> > > The
> >> > >>> >> > > engine.log say
> >> > >>> >> > > Caused by: org.codehaus.jackson.map.JsonMappingException:
> >> > >>> >> > > Invalid
> >> > >>> >> > > type
> >> > >>> >> > > id 'org.ovirt.engine.core.common.businessentities.DiskImage'
> >> > >>> >> > > (for
> >> > >>> >> > > id
> >> > >>> >> > > type 'Id.class'): no such class found (through reference
> >> > >>> >> > > chain:
> >> > >>> >> > >
> >> > >>> >> org.ovirt.engine.core.common.action.AddVmFromSnapshotParameters["vm"]->org.ovirt.engine.core.common.businessentities.VM["diskList"])
> >> > >>> >> >
> >> > >>> >> > hmm, I see a similar msg here:
> >> > >>> >> > http://lists.ovirt.org/pipermail/devel/2015-July/010976.html
> >> > >>> >> >
> >> > >>> >> > Not sure if related. Eli? Any thoughts here?
> >> > >>> >>
> >> > >>> >> I don't think it is related ...
> >> > >>> >> Amador, can you please attach a full engine log ?
> >> > >>> >>
> >> > >>> >> >
> >> > >>> >> > >
> >> > >>> >> > > Here the setup log:
> >> > >>> >> > > https://copy.com/YBddV8bg3tnjHnwp
> >> > >>> >> > >
> >> > >>> >> > > And here the engine.log:
> >> > >>> >> > > https://copy.com/TWjgIu7KwSkcmRZ8
> >> > >>> >> > >
> >> > >>> >> > > Need urgent assistance. Thank you in advance.
> >> > >>> >> > >
> >> > >>> >> > > Best Regards,
> >> > >>> >> > > Marcelo Leandro
> >> > >>> >> > > _______________________________________________
> >> > >>> >> > > Users mailing list
> >> > >>> >> > > Users at ovirt.org
> >> > >>> >> > > http://lists.ovirt.org/mailman/listinfo/users
> >> > >>> >> >
> >> > >>> >> >
> >> > >>> >>
> >> > >>>
> >> >
> >>
> 