[ovirt-users] Unable to Access Engine UI after Upgrade to OVirt 4.0

[Yedidyah Bar David]

On Wed, Jun 29, 2016 at 12:50 PM, Ralf Schenk <rs at databay.de> wrote:

> Hello,
>
> i upgraded hosted engine 3.6.6 to 4.0. Now I can't access the Web-UI:
>
> If I access the UI via https://engine-mciii.rxmgmt.databay.de I get the
> Error-Page "The client is not authorized to request an authorization. It's
> required to access the system using FQDN."
>
> I used the same FQDN during setup and even in the Upgrade Process this was
> used according to "Configuration Preview" below:
>
> What can I do to get UI working ? Do I have a problem with case
> sensistivity ? (The triple-"I" in the FQDN) ?
>
>
>           --== CONFIGURATION PREVIEW ==--
>
>           Default SAN wipe after delete           : False
>           Firewall manager                        : firewalld
>           Update Firewall                         : False
>           Host FQDN                               :
> engine-mcIII.rxmgmt.databay.de
>

Since you input it with capital I's, that's what the server expects.
Most likely your browser converts it to lowercase.

For now, I suggest to cleanup and setup again with lowercase letters only.

You might also open one or more bugs about this:

1. engine-setup should require lower-case letters only. Not sure about that.
Perhaps it should at least warn.

2. The engine should convert to lowercase before comparing, when deciding if
the fqdn is correct.

For reference:

FQDNs _can_ be both lowercase and uppercase (and mixed case), but are
case _insensitive_. Meaning, software that has to decide if two names
are equal has to ignore case-only differences.

However, it seems that when your browser converts to lowercase, it's
doing the right thing. Didn't check myself all the links in the
conclusion of [1], but that's what it implies.

[1] https://bugzilla.mozilla.org/show_bug.cgi?id=1059169

Best,


>           Require packages rollback               : False
>           Upgrade packages                        : True
>           Engine database secured connection      : False
>           Engine database host                    : localhost
>           Engine database user name               : engine
>           Engine database name                    : engine
>           Engine database port                    : 5432
>           Engine database host name validation    : False
>           DWH database secured connection         : False
>           DWH database host                       : localhost
>           DWH database user name                  : ovirt_engine_history
>           DWH database name                       : ovirt_engine_history
>           DWH database port                       : 5432
>           DWH database host name validation       : False
>           Engine installation                     : True
>           PKI organization                        : rxmgmt.databay.de
>           DWH installation                        : True
>           Configure local DWH database            : True
>           Engine Host FQDN                        :
> engine-mcIII.rxmgmt.databay.de
>           Configure VMConsole Proxy               : True
>           Configure WebSocket Proxy               : True
>
> bye
> --
>
>
> *Ralf Schenk*
> fon +49 (0) 24 05 / 40 83 70
> fax +49 (0) 24 05 / 40 83 759
> mail *rs at databay.de* <rs at databay.de>
>
> *Databay AG*
> Jens-Otto-Krag-Straße 11
> D-52146 Würselen
> *www.databay.de* <http://www.databay.de>
>
> Sitz/Amtsgericht Aachen • HRB:8437 • USt-IdNr.: DE 210844202
> Vorstand: Ralf Schenk, Dipl.-Ing. Jens Conze, Aresch Yavari, Dipl.-Kfm.
> Philipp Hermanns
> Aufsichtsratsvorsitzender: Wilhelm Dohmen
> ------------------------------
>
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>


-- 
Didi
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