[ovirt-users] Unable to get HE up after update

Simone Tiraboschi stirabos at redhat.com
Wed Oct 12 10:13:49 UTC 2016


On Wed, Oct 12, 2016 at 11:47 AM, Simone Tiraboschi <stirabos at redhat.com>
wrote:

>
>
> On Tue, Oct 11, 2016 at 10:19 PM, Susinthiran Sithamparanathan <
> chesusin at gmail.com> wrote:
>
>> On Tue, Oct 11, 2016 at 9:42 AM, Simone Tiraboschi <stirabos at redhat.com>
>> wrote:
>>
>>>
>>> No, the issue is definitively there but I was trying to identify the
>>> root cause.
>>>
>> Yes, hopefully we'll pretty soon.
>>
>>>
>>>
>>>> I've uploaded engine-setup logs to https://my.owndrive.com/index.
>>>> php/s/3Dcyho9bqo7oZs8 in the folder engine-setup and you'll see many.
>>>>
>>>
>>> You uploaded ovirt-hosted-engine-setup logs from the host while now we
>>> need engine-setup logs from the engine VM.
>>>
>> You can find the logs under engine-vm https://my.owndrive.com/index.
>> php/s/3Dcyho9bqo7oZs8. I've uploaded the other logs from the engine VM
>> in case those could be useful in our debugging purpose.
>>
>>
> Thanks,
> I found the issue in your https://my.owndrive.com/
> index.php/s/3Dcyho9bqo7oZs8/download?path=%2Fengine-vm%
> 2Fsetup&files=ovirt-engine-setup-20160908144513-wfbxna.log
>
> due to this:
>
> 2016-09-08 14:45:14 DEBUG otopi.context context._executeMethod:142 method
> exception
> Traceback (most recent call last):
>   File "/usr/lib/python2.7/site-packages/otopi/context.py", line 132, in
> _executeMethod
>     method['method']()
>   File "/usr/share/ovirt-engine/setup/bin/../plugins/ovirt-
> engine-setup/ovirt-engine/core/advertise_dwh.py", line 65, in _init
>     if os.path.isdir(self._engine_manual):
>   File "/usr/lib64/python2.7/genericpath.py", line 41, in isdir
>     st = os.stat(s)
> TypeError: coercing to Unicode: need string or buffer, NoneType found
> 2016-09-08 14:45:14 ERROR otopi.context context._executeMethod:151 Failed
> to execute stage 'Initializing': coercing to Unicode: need string or
> buffer, NoneType found
> 2016-09-08 14:45:14 DEBUG otopi.context context.dumpEnvironment:760
> ENVIRONMENT DUMP - BEGIN
> 2016-09-08 14:45:14 DEBUG otopi.context context.dumpEnvironment:770 ENV
> BASE/error=bool:'True'
> 2016-09-08 14:45:14 DEBUG otopi.context context.dumpEnvironment:770 ENV
> BASE/exceptionInfo=list:'[(<type 'exceptions.TypeError'>,
> TypeError('coercing to Unicode: need string or buffer, NoneType found',),
> <traceback object at 0x181edd0>)]'
>
> engine-setup didn't completed during the upgrade process and you ended
> with a not working engine.
> I'll try to understand why it happened.
>

Can you please share
/usr/share/ovirt-engine/services/ovirt-engine/ovirt-engine.conf from that
engine VM?


>
>
>>
>>
>>
>>
>> --
>>
>> Susinthiran Sithamparanathan (who forgot to send to the list + Yedidyah
>> hence this email)
>>
>> _______________________________________________
>> Users mailing list
>> Users at ovirt.org
>> http://lists.ovirt.org/mailman/listinfo/users
>>
>>
>
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