[ovirt-users] Unable to get HE up after update

[Simone Tiraboschi]

On Tue, Oct 11, 2016 at 10:19 PM, Susinthiran Sithamparanathan <
chesusin at gmail.com> wrote:

> On Tue, Oct 11, 2016 at 9:42 AM, Simone Tiraboschi <stirabos at redhat.com>
> wrote:
>
>>
>> No, the issue is definitively there but I was trying to identify the root
>> cause.
>>
> Yes, hopefully we'll pretty soon.
>
>>
>>
>>> I've uploaded engine-setup logs to https://my.owndrive.com/index.
>>> php/s/3Dcyho9bqo7oZs8 in the folder engine-setup and you'll see many.
>>>
>>
>> You uploaded ovirt-hosted-engine-setup logs from the host while now we
>> need engine-setup logs from the engine VM.
>>
> You can find the logs under engine-vm https://my.owndrive.com/index.
> php/s/3Dcyho9bqo7oZs8. I've uploaded the other logs from the engine VM in
> case those could be useful in our debugging purpose.
>
>
Thanks,
I found the issue in your
https://my.owndrive.com/index.php/s/3Dcyho9bqo7oZs8/download?path=%2Fengine-vm%2Fsetup&files=ovirt-engine-setup-20160908144513-wfbxna.log

due to this:

2016-09-08 14:45:14 DEBUG otopi.context context._executeMethod:142 method
exception
Traceback (most recent call last):
  File "/usr/lib/python2.7/site-packages/otopi/context.py", line 132, in
_executeMethod
    method['method']()
  File
"/usr/share/ovirt-engine/setup/bin/../plugins/ovirt-engine-setup/ovirt-engine/core/advertise_dwh.py",
line 65, in _init
    if os.path.isdir(self._engine_manual):
  File "/usr/lib64/python2.7/genericpath.py", line 41, in isdir
    st = os.stat(s)
TypeError: coercing to Unicode: need string or buffer, NoneType found
2016-09-08 14:45:14 ERROR otopi.context context._executeMethod:151 Failed
to execute stage 'Initializing': coercing to Unicode: need string or
buffer, NoneType found
2016-09-08 14:45:14 DEBUG otopi.context context.dumpEnvironment:760
ENVIRONMENT DUMP - BEGIN
2016-09-08 14:45:14 DEBUG otopi.context context.dumpEnvironment:770 ENV
BASE/error=bool:'True'
2016-09-08 14:45:14 DEBUG otopi.context context.dumpEnvironment:770 ENV
BASE/exceptionInfo=list:'[(<type 'exceptions.TypeError'>,
TypeError('coercing to Unicode: need string or buffer, NoneType found',),
<traceback object at 0x181edd0>)]'

engine-setup didn't completed during the upgrade process and you ended with
a not working engine.
I'll try to understand why it happened.


>
>
>
>
> --
>
> Susinthiran Sithamparanathan (who forgot to send to the list + Yedidyah
> hence this email)
>
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