[ovirt-users] Unable to connect to console in user portal

Thu Jan 5 07:03:42 UTC 2017

I have copied the engine.log file below:

2017-01-05 16:35:00,820 WARN
 [org.ovirt.engine.core.vdsbroker.irsbroker.IrsProxyData]
(DefaultQuartzScheduler6) [] Domain
'f04c189e-c3a8-414d-822a-5846488773b3:iso-win10host' report isn't an actual
report
2017-01-05 16:35:00,821 WARN
 [org.ovirt.engine.core.vdsbroker.irsbroker.IrsProxyData]
(DefaultQuartzScheduler6) [] Domain
'2f039ab5-6f76-4461-bb19-5a0272ce5520:vmdata-hostwin10' report isn't an
actual report
2017-01-05 16:35:15,942 WARN
 [org.ovirt.engine.core.vdsbroker.irsbroker.IrsProxyData]
(DefaultQuartzScheduler8) [47ff0909] Domain
'f04c189e-c3a8-414d-822a-5846488773b3:iso-win10host' report isn't an actual
report
2017-01-05 16:35:15,942 WARN
 [org.ovirt.engine.core.vdsbroker.irsbroker.IrsProxyData]
(DefaultQuartzScheduler8) [47ff0909] Domain
'2f039ab5-6f76-4461-bb19-5a0272ce5520:vmdata-hostwin10' report isn't an
actual report
2017-01-05 16:35:31,758 WARN
 [org.ovirt.engine.core.vdsbroker.irsbroker.IrsProxyData]
(DefaultQuartzScheduler10) [] Domain
'f04c189e-c3a8-414d-822a-5846488773b3:iso-win10host' report isn't an actual
report
2017-01-05 16:35:31,759 WARN
 [org.ovirt.engine.core.vdsbroker.irsbroker.IrsProxyData]
(DefaultQuartzScheduler10) [] Domain
'2f039ab5-6f76-4461-bb19-5a0272ce5520:vmdata-hostwin10' report isn't an
actual report
2017-01-05 16:35:46,938 INFO
 [org.ovirt.engine.extension.aaa.jdbc.core.Tasks] (default task-90) []
(house keeping) deleting failed logins prior to 2016-12-29 11:05:46Z.
2017-01-05 16:35:46,947 WARN
 [org.ovirt.engine.core.vdsbroker.irsbroker.IrsProxyData]
(DefaultQuartzScheduler5) [] Domain
'f04c189e-c3a8-414d-822a-5846488773b3:iso-win10host' report isn't an actual
report
2017-01-05 16:35:46,947 WARN
 [org.ovirt.engine.core.vdsbroker.irsbroker.IrsProxyData]
(DefaultQuartzScheduler5) [] Domain
'2f039ab5-6f76-4461-bb19-5a0272ce5520:vmdata-hostwin10' report isn't an
actual report
2017-01-05 16:35:47,022 INFO
 [org.ovirt.engine.extension.aaa.jdbc.core.Tasks] (default task-90) []
(house keeping) deleting failed logins prior to 2016-12-29 11:05:47Z.
2017-01-05 16:35:49,315 INFO
 [org.ovirt.engine.core.sso.utils.AuthenticationUtils] (default task-90) []
User user1 at internal successfully logged in with scopes: ovirt-app-admin
ovirt-app-api ovirt-app-portal ovirt-ext=auth:sequence-priority=~
ovirt-ext=revoke:revoke-all ovirt-ext=token-info:authz-search
ovirt-ext=token-info:public-authz-search ovirt-ext=token-info:validate
ovirt-ext=token:password-access
2017-01-05 16:35:49,561 INFO
 [org.ovirt.engine.core.bll.aaa.CreateUserSessionCommand] (default task-92)
[5dc1a4fc] Running command: CreateUserSessionCommand internal: false.
2017-01-05 16:35:50,937 INFO
 [org.ovirt.engine.docs.utils.servlet.ContextSensitiveHelpMappingServlet]
(default task-101) [] Context-sensitive help is not installed. Manual
directory doesn't exist: /usr/share/ovirt-engine/manual
2017-01-05 16:35:54,302 INFO  [org.ovirt.engine.core.bll.VmLogonCommand]
(default task-121) [29e83352] Running command: VmLogonCommand internal:
false. Entities affected :  ID: 99b499b1-86a6-4e98-bdb1-5344933e2599 Type:
VMAction group CONNECT_TO_VM with role type USER
2017-01-05 16:35:54,354 INFO
 [org.ovirt.engine.core.vdsbroker.vdsbroker.VmLogonVDSCommand] (default
task-121) [29e83352] START, VmLogonVDSCommand(HostName = win10-host,
VmLogonVDSCommandParameters:{runAsync='true',
hostId='118d80be-a7e0-48fe-a740-107153076090',
vmId='99b499b1-86a6-4e98-bdb1-5344933e2599', domain='internal-authz',
password='***', userName='user1 at internal-authz'}), log id: 24f3041c
2017-01-05 16:35:55,360 ERROR
[org.ovirt.engine.core.vdsbroker.vdsbroker.VmLogonVDSCommand] (default
task-121) [29e83352] Failed in 'VmLogonVDS' method
2017-01-05 16:35:55,368 ERROR
[org.ovirt.engine.core.dal.dbbroker.auditloghandling.AuditLogDirector]
(default task-121) [29e83352] Correlation ID: null, Call Stack: null,
Custom Event ID: -1, Message: VDSM win10-host command failed: Guest agent
non-responsive
2017-01-05 16:35:55,368 INFO
 [org.ovirt.engine.core.vdsbroker.vdsbroker.VmLogonVDSCommand] (default
task-121) [29e83352] Command
'org.ovirt.engine.core.vdsbroker.vdsbroker.VmLogonVDSCommand' return value
'StatusOnlyReturnForXmlRpc [status=StatusForXmlRpc [code=19, message=Guest
agent non-responsive]]'
2017-01-05 16:35:55,368 INFO
 [org.ovirt.engine.core.vdsbroker.vdsbroker.VmLogonVDSCommand] (default
task-121) [29e83352] HostName = win10-host
2017-01-05 16:35:55,368 ERROR
[org.ovirt.engine.core.vdsbroker.vdsbroker.VmLogonVDSCommand] (default
task-121) [29e83352] Command 'VmLogonVDSCommand(HostName = win10-host,
VmLogonVDSCommandParameters:{runAsync='true',
hostId='118d80be-a7e0-48fe-a740-107153076090',
vmId='99b499b1-86a6-4e98-bdb1-5344933e2599', domain='internal-authz',
password='***', userName='user1 at internal-authz'})' execution failed:
VDSGenericException: VDSErrorException: Failed to VmLogonVDS, error = Guest
agent non-responsive, code = 19
2017-01-05 16:35:55,368 INFO
 [org.ovirt.engine.core.vdsbroker.vdsbroker.VmLogonVDSCommand] (default
task-121) [29e83352] FINISH, VmLogonVDSCommand, log id: 24f3041c
2017-01-05 16:35:55,369 ERROR [org.ovirt.engine.core.bll.VmLogonCommand]
(default task-121) [29e83352] Unable to execute VmLogon with message
EngineException:
org.ovirt.engine.core.vdsbroker.vdsbroker.VDSErrorException:
VDSGenericException: VDSErrorException: Failed to VmLogonVDS, error = Guest
agent non-responsive, code = 19 (Failed with error nonresp and code 19)
2017-01-05 16:35:55,376 ERROR [org.ovirt.engine.core.bll.VmLogonCommand]
(default task-121) [29e83352] Transaction rolled-back for command
'org.ovirt.engine.core.bll.VmLogonCommand'.
2017-01-05 16:36:02,070 WARN
 [org.ovirt.engine.core.vdsbroker.irsbroker.IrsProxyData]
(DefaultQuartzScheduler3) [] Domain
'f04c189e-c3a8-414d-822a-5846488773b3:iso-win10host' report isn't an actual
report
2017-01-05 16:36:02,070 WARN
 [org.ovirt.engine.core.vdsbroker.irsbroker.IrsProxyData]
(DefaultQuartzScheduler3) [] Domain
'2f039ab5-6f76-4461-bb19-5a0272ce5520:vmdata-hostwin10' report isn't an
actual report

The log from server.log file is as follows:

2017-01-05 16:35:51,813 WARNING
[com.google.gwt.rpc.server.WebModePayloadSink] (default task-106) Skipped
sending the field
org.ovirt.engine.core.common.migration.MigrationPolicy.config because it's
unused in the client. It should either be changed to transient or removed.
2017-01-05 16:35:51,814 WARNING
[com.google.gwt.rpc.server.WebModePayloadSink] (default task-106) Skipped
sending the field
org.ovirt.engine.core.common.migration.ConvergenceConfig.convergenceItems
because it's unused in the client. It should either be changed to transient
or removed.
2017-01-05 16:35:51,814 WARNING
[com.google.gwt.rpc.server.WebModePayloadSink] (default task-106) Skipped
sending the field
org.ovirt.engine.core.common.migration.ConvergenceConfig.initialItems
because it's unused in the client. It should either be changed to transient
or removed.
2017-01-05 16:35:51,814 WARNING
[com.google.gwt.rpc.server.WebModePayloadSink] (default task-106) Skipped
sending the field
org.ovirt.engine.core.common.migration.ConvergenceConfig.lastItems because
it's unused in the client. It should either be changed to transient or
removed.
2017-01-05 16:35:51,815 WARNING
[com.google.gwt.rpc.server.WebModePayloadSink] (default task-106) Skipped
sending the field
org.ovirt.engine.core.common.migration.ConvergenceItemWithStallingLimit.convergenceItem
because it's unused in the client. It should either be changed to transient
or removed.
2017-01-05 16:35:51,815 WARNING
[com.google.gwt.rpc.server.WebModePayloadSink] (default task-106) Skipped
sending the field
org.ovirt.engine.core.common.migration.ConvergenceItem.params because it's
unused in the client. It should either be changed to transient or removed.
2017-01-05 16:35:55,403 WARNING
[com.google.gwt.rpc.server.WebModePayloadSink] (default task-121) Skipped
sending the field
org.ovirt.engine.core.common.errors.EngineFault.privateDetails because it's
unused in the client. It should either be changed to transient or removed.
2017-01-05 16:35:55,404 WARNING
[com.google.gwt.rpc.server.WebModePayloadSink] (default task-121) Skipped
sending the field
org.ovirt.engine.core.common.errors.EngineFault.privateSessionID because
it's unused in the client. It should either be changed to transient or
removed.

Thank You

Shalabh Goel

On Wed, Jan 4, 2017 at 9:56 PM, Alexander Wels <awels at redhat.com> wrote:

> On Wednesday, January 4, 2017 5:25:56 PM EST Shalabh Goel wrote:
> > Hi,
> >
> > I have created two VMs on a node. Then I created a user and gave
> permission
> > to the user for both as UserRole from the web console. Now when I login
> as
> > the user to the user portal, I can see both the VMs. But when I click
> > connect or double-click on a particular VM, I get an error message "Error
> > while executing action VmLogon: Internal Engine Error".
> >
>
> Can you provide us with the engine logs. The engine is giving an internal
> server error which is bad and shouldn't happen, but obviously it did and
> its
> highly likely there is a stack trace in the logs that will give us some
> idea
> what is going on.
>
> > The ovirt engine and node version is 4.0.
> >
> > Please help
> >
> > Thank You
> >
> > Shalabh Goel
>
>
>
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