Getting "Could not fetch dashboard data. Please ensure that data warehouse is properly installed and configured" after upgrading RHV 4.2 to 4.3
11:06 a.m.
I attempted to upgrade a hosted engine environment that was running RHV 4.2
to RHV 4.3 and everything appeared to have worked fine. Except when I
login to the webui, I get the error in the dashboard that "Could not fetch
dashboard data...."
I see the dwhd service is running, and I noticed that there was a
postgresql upgrade in the engine-setup, but I did not see any errors or
oddness during the upgrade process.
Is there something I am missing?
*Lynn Dixon* | Red Hat Certified Architect #100-006-188
*Sr. Cloud Consultant* | Cloud Management Practice
Google Voice: 423-618-1414
Cell/Text: 423-774-3188
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1:23 a.m.
New subject: Getting "Could not fetch dashboard data. Please ensure that data warehouse is properly installed and configured" after upgrading RHV 4.2 to 4.3
On Wed, Jun 26, 2019 at 7:07 PM Lynn Dixon <ldixon(a)redhat.com> wrote:
I attempted to upgrade a hosted engine environment that was running RHV 4.2 to RHV 4.3
and everything appeared to have worked fine. Except when I login to the webui, I get the
error in the dashboard that "Could not fetch dashboard data...."
I see the dwhd service is running, and I noticed that there was a postgresql upgrade in
the engine-setup, but I did not see any errors or oddness during the upgrade process.
Is there something I am missing?
Please check [1] and perhaps add your input there, if your situation
is different from what's detailed there. Thanks!
[1] https://bugzilla.redhat.com/show_bug.cgi?id=1721481
Best regards,
--
Didi
8:36 a.m.
New subject: Getting "Could not fetch dashboard data. Please ensure that data warehouse is properly installed and configured" after upgrading RHV 4.2 to 4.3
I have made some comments on that BZ, as its somewhat similar. I don't
have any queries consuming 100% cpu though. Oddly enough, the "psql"
command is not on the hosted engine?
Any other things I should check?
On Thu, Jun 27, 2019 at 1:23 AM Yedidyah Bar David <didi(a)redhat.com> wrote:
On Wed, Jun 26, 2019 at 7:07 PM Lynn Dixon <ldixon(a)redhat.com>
wrote:
>
> I attempted to upgrade a hosted engine environment that was running RHV
4.2 to RHV 4.3 and everything appeared to have worked fine. Except when I
login to the webui, I get the error in the dashboard that "Could not fetch
dashboard data...."
>
>
> I see the dwhd service is running, and I noticed that there was a
postgresql upgrade in the engine-setup, but I did not see any errors or
oddness during the upgrade process.
>
> Is there something I am missing?
Please check [1] and perhaps add your input there, if your situation
is different from what's detailed there. Thanks!
[1] https://bugzilla.redhat.com/show_bug.cgi?id=1721481
Best regards,
--
Didi
12:48 a.m.
New subject: Getting "Could not fetch dashboard data. Please ensure that data warehouse is properly installed and configured" after upgrading RHV 4.2 to 4.3
On Thu, Jun 27, 2019 at 4:36 PM Lynn Dixon <lynn(a)redhat.com> wrote:
I have made some comments on that BZ, as its somewhat similar. I don't have any
queries consuming 100% cpu though. Oddly enough, the "psql" command is not on
the hosted engine?
The engine uses SCL PG 10 (in 4.3), which is not in the default $PATH.
To use it, assuming it was automatically provisioned by engine-setup,
do something like:
su - postgres
scl enable rh-postgresql10 bash
psql
Any other things I should check?
Not sure... I hope Roy will have a look and ask you :-)
Thanks,
On Thu, Jun 27, 2019 at 1:23 AM Yedidyah Bar David <didi(a)redhat.com> wrote:
>
> On Wed, Jun 26, 2019 at 7:07 PM Lynn Dixon <ldixon(a)redhat.com> wrote:
> >
> > I attempted to upgrade a hosted engine environment that was running RHV 4.2 to
RHV 4.3 and everything appeared to have worked fine. Except when I login to the webui, I
get the error in the dashboard that "Could not fetch dashboard data...."
> >
> >
> > I see the dwhd service is running, and I noticed that there was a postgresql
upgrade in the engine-setup, but I did not see any errors or oddness during the upgrade
process.
> >
> > Is there something I am missing?
>
> Please check [1] and perhaps add your input there, if your situation
> is different from what's detailed there. Thanks!
>
> [1] https://bugzilla.redhat.com/show_bug.cgi?id=1721481
>
> Best regards,
> --
> Didi
--
Didi
2001
days inactive
2005
days old
3 comments
3 participants
participants (3)
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Lynn Dixon -
Lynn Dixon -
Yedidyah Bar David