Hello, I am sending logs from vdsm, maybe they will help. I cannot find useful libvirt logs and file libvirt.log doesn't exists. Best Regards, Łukasz Kołaciński Junior Java Developer e-mail: l.kolacinski@storware.eu<mailto:l.kolacinski@storware.eu> <mailto:m.helbert@storware.eu> [STORWARE]<http://www.storware.eu/> ul. Leszno 8/44 01-192 Warszawa www.storware.eu <https://www.storware.eu/> [facebook]<https://www.facebook.com/storware> [twitter]<https://twitter.com/storware> [linkedin]<https://www.linkedin.com/company/storware> [Storware_Stopka_09]<https://www.youtube.com/channel/UCKvLitYPyAplBctXi... Storware Spółka z o.o. nr wpisu do ewidencji KRS dla M.St. Warszawa 000510131 , NIP 5213672602. Wiadomość ta jest przeznaczona jedynie dla osoby lub podmiotu, który jest jej adresatem i może zawierać poufne i/lub uprzywilejowane informacje. 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If you have received this message in error, please contact the sender and remove the material from all of your computer systems. ________________________________ Od: Nir Soffer <nsoffer(a)redhat.com&gt; Wysłane: środa, 29 lipca 2020 00:31 Do: Łukasz Kołaciński <l.kolacinski(a)storware.eu&gt; DW: Eyal Shenitzky <eshenitz(a)redhat.com>; Mateusz Maziarz <m.maziarz(a)storware.eu>; Marcin Kubacki <m.kubacki(a)storware.eu>; Peter Krempa <pkrempa(a)redhat.com>; devel <devel(a)ovirt.org&gt; Temat: Re: Issue with ovirt 4.4 after doing some incremental backups. On Tue, Jul 28, 2020 at 4:05 PM Łukasz Kołaciński <l.kolacinski@storware.eu<mailto:l.kolacinski@storware.eu>> wrote: Hello, Hi Łukasz I moved the discussion to devel@ovirt.org<mailto:devel@ovirt.org> since it is more appropriate for this issue. After doing a few vm backups, something breaks and I am unable to perform any operations. I cannot do incremental backups and even full backups doesn't work. I have this issue third time. I don't know how to fix this so I am currently making new vms for testing purposes VDSM ovirt44-h2.storware.local command StartVmBackupVDS failed: Backup Error: {'vm_id': '116aa6eb-31a1-43db-9b1e-ad6e32fb9260', 'backup': <vdsm.virt.backup.BackupConfig object at 0x7f42602bba20>, 'reason': "Error starting backup: internal error: unable to execute QEMU command 'transaction': Dirty bitmap 'ef0dfe55-c08c-4d9e-ad32-d6b6d5cbdac6' not found"} This means that libvirt cannot find the dirty bitmap when starting the backup. When we start a backup, we get the list of checkpoints from libvirt and we redefine all checkpoints. We assume that all redefined checkpoints have a bitmap in qemu at the time of the redefine. Peter, is this assumption correct? If libvirt and engine agree on the existing checkpoints, we start the backup. In this case one of the bitmaps was missing, so the backup failed. We know about some flows that may cause loss of the bitmaps: - copying disks (bitmaps are not copied yet) - live storage migration (it copy the disks) - deleting snapshots - live migration may cause this, not tested yet - unclean shutdown of the vm - storage is not accessible when vm is terminated Did you do any of these operations on the tested vm? Some of the issues can never be fixed, like unclean shutdown or storage issue when qemu try to write the bitmaps to disk. So your backup application must be able to recover from this error. However oVirt does not provide a useful error that enables recovery. We have a special error when full backup is required, but it seem that this error is not returned in this case, and instead we return internal error. Also since you cannot do a full backup after this error, I guess that engine did not delete the checkpoint with the missing bitmap. This is not surprising since the error returned from vdsm is a generic error (BackupError), so engine cannot tell what is the reason for the failure. Did you check the backup events? What was the backup completion event? See this example how to get backup events: https://github.com/oVirt/ovirt-engine-sdk/blob/4a143351fcd3cdb0df8c508889... https://github.com/oVirt/ovirt-engine-sdk/blob/4a143351fcd3cdb0df8c508889... Eyal, looking at the API docs: http://ovirt.github.io/ovirt-engine-api-model/master/#types/event Event code is an integer. This is not usable for detecting errors since the value is not part of the API. We need an enum like: http://ovirt.github.io/ovirt-engine-api-model/4.4/#types/image_transfer_p... Peter, do we have a specific error code in libvirt about missing bitmap? we need this to pass useful error to engine, and engine needs this error to pass useful error to the user. The error seen here is generated by: flags = libvirt.VIR_DOMAIN_BACKUP_BEGIN_REUSE_EXTERNAL try: dom.backupBegin(backup_xml, checkpoint_xml, flags=flags) except libvirt.libvirtError as e: raise exception.BackupError( reason="Error starting backup: {}".format(e), vm_id=vm.id<http://vm.id>, backup=backup_cfg) Looking in the documentation: https://libvirt.org/html/libvirt-libvirt-domain.html#virDomainBackupBegin There are no specified errors so we cannot detect the reason for the failure and return meaningful error to our caller. Peter, how do you suggest to recover from internal errors? how can we tell if this temporary error that can succeed in the next attempt, or an error that requires starting from full backup? Nir