Re: [ovirt-users] web-ui issues

Ok thanks. I've restarted the ui a few times today, still nothing ( at all ) in ui.log The errors do look like 'iffy' queries, no errors in PostgreSQL logs though.

On 6 December 2016 at 13:28, Alexander Wels <awels(a)redhat.com&gt; wrote: > On Monday, December 5, 2016 8:49:20 PM EST Maton, Brett wrote: > > Sure here you go: > > > > [image: Inline images 1] > > Close the dialogs and the dashboard fades in, Virtual Machines tab > > doesn't > > > (or I get fed up of closing dialogs before it does) > > > > [image: Inline images 2] > > Interesting, those aren't actually UI failures, those appear to be > failures > from backend requests. As in, get me some data, and the query fails for > some > reason, there should be something in the engine log. Let me dig up the > ones > you posted again and take a closer look. > > > On 5 December 2016 at 20:11, Alexander Wels <awels(a)redhat.com&gt; wrote: > > > On Monday, December 5, 2016 7:11:52 PM EST Maton, Brett wrote: > > > > Yup those are the logs from the hosted engine, > > > > > > > > ui.log is still empty, all very very odd... > > > > > > Can you send me a screenshot of what you are seeing? As it makes no > > sense > > > > that > > > the UI.log is empty, since the exception handler tries to write to the > > > backend > > > UI log. > > > > > > > On 5 December 2016 at 18:12, Alexander Wels <awels(a)redhat.com&gt; > > wrote: > > > > > On Monday, December 5, 2016 5:41:59 PM EST Maton, Brett wrote: > > > > > > Logs are here > > > > > > <https://www.sendtransfer.com/download.php?id= > > > > > > > > > > 7a4ccbeab673dfda8aa0c38676063b > > > > > > > > > > > 7a&email=11138> > > > > > > > > > > Are you sure those are the correct logs? The UI.log is empty and > > the > > > > other > > > > > > > > logs don't have much of anything in them. > > > > > > > > > > > On 5 December 2016 at 16:57, Alexander Wels <awels(a)redhat.com&gt; > > > > > > wrote: > > > > > > > On Monday, December 5, 2016 4:55:19 PM EST Maton, Brett wrote: > > > > > > > > Hi, > > > > > > > > > > > > > > > > I tried restarting the browser and clearing the cache but > > > > > > > > I > > > > > > still > > > > > > > > have > > > > > > > > > > > > > the same problem. > > > > > > > > > > > > > > > > Symbol maps it is then.... > > > > > > > > > > > > > > To install the symbol maps do the following on the ENGINE: > > > > > > > > > > > > > > 1. yum install ovirt-engine-webadmin-portal-debuginfo > > > > > > > 2. restart engine > > > > > > > 3. Reproduce the problem. > > > > > > > 4. Send me the UI.log from the engine machine. > > > > > > > > > > > > > > > On 5 December 2016 at 16:00, Alexander Wels < > > awels(a)redhat.com&gt; > > > > > > wrote: > > > > > > > > > On Sunday, December 4, 2016 5:57:50 PM EST Maton, Brett > > wrote: > > > > > > > > > > Hi Oved, > > > > > > > > > > > > > > > > > > > > I've upload the logs here > > > > > > > > > > > > > > > > > > > > <https://www.sendtransfer.com/download.php?id= > > > > > > > > > > > > > > > > > > bd24f303b23c2cd393676f0da5c323 > > > > > > > > > > > > > > > > > > > d8&email=10263> > > > > > > > > > > > > > > > > > > > > On 4 December 2016 at 12:25, Oved Ourfali < > > > > > > oourfali(a)redhat.com&gt; > > > > > > > > > > wrote: > > > > > > > > > > > Please attach complete logs. > > > > > > > > > > > Engine, server and ui logs. > > > > > > > > > > > > > > > > > > > > > > Thanks, > > > > > > > > > > > Oved > > > > > > > > > > > > > > > > > > > > > > On Dec 4, 2016 13:45, "Maton, Brett" < > > > > > > matonb(a)ltresources.co.uk > > > > > > > > > > wrote: > > > > > > > > > > >> Since I upgraded to 4.0.6-3 I've been having problems > > > > > > > > > > >> with > > > > > > > > > > the UI > > > > > > > > > > > > > > > >> When I login the dash board presents a bunch of > > Operation > > > > > > > > > > > >> Canceled > > > > > > > > > > >> dialogs, > > > > > > > > > > >> > > > > > > > > > > >> > > > > > > > > > > >> ! Operation canceled > > > > > > > > > > >> > > > > > > > > > > >> Error while executing query: null > > > > > > > > > > >> > > > > > > > > > > >> > > > > > > > > > > >> > > > > > > > > > > >> ! Operation canceled > > > > > > > > > > >> > > > > > > > > > > >> Error while executing action: A Request to the Server > > > > > > failed: > > > > > > > > > > >> java.lang.reflect.InvocationTargetException > > > > > > > > > > >> > > > > > > > > > > >> > > > > > > > > > > >> The only error I see in engine.log is > > > > > > > > > > >> > > > > > > > > > > >> 2016-12-04 11:34:07,945 INFO > > > > > > [org.ovirt.engine.docs.utils.s > > > > > > > > > > > > > >> ervlet.ContextSensitiveHelpMappingServlet] (default > > > > > > task-1) > > > > > > > > [] > > > > > > > > > > > > > > > >> Context-sensitive help is not installed. Manual > > directory > > > > > > doesn't > > > > > > > > > > > > > > exist: > > > > > > > > > > >> /usr/share/ovirt-engine/manual > > > > > > > > > > >> > > > > > > > > > > >> Eventually after closing the error dialogs the dash > > board > > > > is > > > > > > > > > > > > displayed. > > > > > > > > > > > > > > > > > > > >> Most of the UI tabs then work normally, however > > 'Virtual > > > > > > > > > > > >> Machines' > > > > > > > > > > >> tab > > > > > > > > > > >> doesn't display any information, just the progress > > 'dots' > > > > on > > > > > > > > the > > > > > > > > > > > > > > > >> first > > > > > > > > > > >> line, it then cycles through the null query error > > > > > > > > > > >> dialogs. > > > > > > > > > > >> > > > > > > > > > > >> This error also appeared in the log while I was > > writing > > > > this: > > > > > > > > > > >> 2016-12-04 11:40:09,276 INFO > > > > > > > > > > >> [org.ovirt.engine.core.bll. > > EngineBackupAwarenessManager] > > > > > > > > > > > >> (DefaultQuartzScheduler5) [7b442cfe] Backup check > > > > > > > > > > >> started. > > > > > > > > > > >> 2016-12-04 11:40:09,278 INFO > > > > > > > > > > >> [org.ovirt.engine.core.bll. > > EngineBackupAwarenessManager] > > > > > > > > > > > >> (DefaultQuartzScheduler5) [7b442cfe] Backup check > > > > > > completed. > > > > > > > > > > > > > >> 2016-12-04 11:40:09,772 INFO > > > > > > > > > > >> [org.ovirt.engine.core.bll.storage.ovfstore. > > > > > > OvfDataUpdater] > > > > > > > > > > > > > >> (DefaultQuartzScheduler3) [2701e060] Attempting to > > update > > > > > > > > > > VMs/Templates > > > > > > > > > > > > > > > > > > > >> Ovf. 2016-12-04 11:40:09,774 INFO > > > > > > > > > > [org.ovirt.engine.core.bll.sto > > > > > > > > > > > > > > > >> rage.ovfstore.ProcessOvfUpdateForStoragePoolCommand] > > > > > > > > > > >> (DefaultQuartzScheduler3) [5358e209] Before acquiring > > and > > > > > > > > > > > >> wait > > > > > > > > > > > > > > lock > > > > > > > > > > > > > > > > > >> 'EngineLock:{exclusiveLocks='[ > > 57fc8739-0039-00c7-0322- > > > > > > > > > > 0000000001e5=<OVF_U > > > > > > > > > > > > > > > > > > > >> PDATE, ACTION_TYPE_FAILED_OBJECT_LOCKED>]', > > > > > > > > > > sharedLocks='null'}' > > > > > > > > > > > > > > > >> 2016-12-04 11:40:09,774 INFO > > > > > > [org.ovirt.engine.core.bll.sto > > > > > > > > > > > > > >> rage.ovfstore.ProcessOvfUpdateForStoragePoolCommand] > > > > > > > > > > >> (DefaultQuartzScheduler3) [5358e209] Lock-wait > > acquired > > > > > > > > > > > >> to > > > > > > > > > > object > > > > > > > > > > > > > > > >> 'EngineLock:{exclusiveLocks='[ > > 57fc8739-0039-00c7-0322- > > > > > > > > > > 0000000001e5=<OVF_U > > > > > > > > > > > > > > > > > > > >> PDATE, ACTION_TYPE_FAILED_OBJECT_LOCKED>]', > > > > > > > > > > sharedLocks='null'}' > > > > > > > > > > > > > > > >> 2016-12-04 11:40:09,775 INFO > > > > > > [org.ovirt.engine.core.bll.sto > > > > > > > > > > > > > >> rage.ovfstore.ProcessOvfUpdateForStoragePoolCommand] > > > > > > > > > > >> (DefaultQuartzScheduler3) [5358e209] Running command: > > > > > > > > > > >> ProcessOvfUpdateForStoragePoolCommand internal: true. > > > > > > > > > > Entities > > > > > > > > > > > > > > affected > > > > > > > > > > > > > > > > > > > >> : ID: 57fc8739-0039-00c7-0322-0000000001e5 Type: > > > StoragePool > > > > > > > > > > > > > >> 2016-12-04 11:40:09,781 INFO > > > > > > [org.ovirt.engine.core.bll.sto > > > > > > > > > > > > > >> rage.ovfstore.ProcessOvfUpdateForStoragePoolCommand] > > > > > > > > > > >> (DefaultQuartzScheduler3) [5358e209] Attempting to > > update > > > > VM > > > > > > > > OVFs > > > > > > > > > > > > in > > > > > > > > > > > > > > > > Data > > > > > > > > > > > > > > > > > > > >> Center 'Default' > > > > > > > > > > >> 2016-12-04 11:40:09,788 INFO > > > > > > [org.ovirt.engine.core.bll.sto > > > > > > > > > > > > > >> rage.ovfstore.ProcessOvfUpdateForStoragePoolCommand] > > > > > > > > > > >> (DefaultQuartzScheduler3) [5358e209] Successfully > > updated > > > > VM > > > > > > > > OVFs > > > > > > > > > > > > in > > > > > > > > > > > > > > > > Data > > > > > > > > > > > > > > > > > > > >> Center 'Default' > > > > > > > > > > >> 2016-12-04 11:40:09,789 INFO > > > > > > [org.ovirt.engine.core.bll.sto > > > > > > > > > > > > > >> rage.ovfstore.ProcessOvfUpdateForStoragePoolCommand] > > > > > > > > > > >> (DefaultQuartzScheduler3) [5358e209] Attempting to > > update > > > > > > > > > > > >> template > > > > > > > > > > > > > > > > > > OVFs > > > > > > > > > > > > > > > > > > > >> in > > > > > > > > > > >> Data Center 'Default' > > > > > > > > > > >> 2016-12-04 11:40:09,790 INFO > > > > > > [org.ovirt.engine.core.bll.sto > > > > > > > > > > > > > >> rage.ovfstore.ProcessOvfUpdateForStoragePoolCommand] > > > > > > > > > > >> (DefaultQuartzScheduler3) [5358e209] Successfully > > updated > > > > > > > > templates > > > > > > > > > > > > > > > > OVFs > > > > > > > > > > > > > > > > > > > >> in > > > > > > > > > > >> Data Center 'Default' > > > > > > > > > > >> 2016-12-04 11:40:09,790 INFO > > > > > > [org.ovirt.engine.core.bll.sto > > > > > > > > > > > > > >> rage.ovfstore.ProcessOvfUpdateForStoragePoolCommand] > > > > > > > > > > >> (DefaultQuartzScheduler3) [5358e209] Attempting to > > remove > > > > > > > > > > > >> unneeded > > > > > > > > > > >> template/vm OVFs in Data Center 'Default' > > > > > > > > > > >> 2016-12-04 11:40:09,793 INFO > > > > > > [org.ovirt.engine.core.bll.sto > > > > > > > > > > > > > >> rage.ovfstore.ProcessOvfUpdateForStoragePoolCommand] > > > > > > > > > > >> (DefaultQuartzScheduler3) [5358e209] Successfully > > removed > > > > > > > > > > > >> unneeded > > > > > > > > > > >> template/vm OVFs in Data Center 'Default' > > > > > > > > > > >> 2016-12-04 11:40:09,793 INFO > > > > > > [org.ovirt.engine.core.bll.sto > > > > > > > > > > > > > >> rage.ovfstore.ProcessOvfUpdateForStoragePoolCommand] > > > > > > > > > > >> (DefaultQuartzScheduler3) [5358e209] Lock freed to > > object > > > > > > > > > > > >> 'EngineLock:{exclusiveLocks='[ > > 57fc8739-0039-00c7-0322- > > > > > > > > > > 0000000001e5=<OVF_U > > > > > > > > > > > > > > > > > > > >> PDATE, ACTION_TYPE_FAILED_OBJECT_LOCKED>]', > > > > > > > > > > sharedLocks='null'}' > > > > > > > > > > > > > > > >> If I restart the ovirt-engine process, the UI works > > for a > > > > > > while > > > > > > > > > > > > > > > >> before > > > > > > > > > > >> the Operation Canceled dialogs start appearing again. > > > > > > > > > > >> > > > > > > > > > > >> Any suggestions ? > > > > > > > > > > > > > > > > > > Looking at your logs, the UI permutation running in your > > > > > > browser > > > > > > > > > > doesn't > > > > > > > > > > > > > > > > match > > > > > > > > > any on the server. Simply reloading your browser should > > > > > > > > > fix > > > > > > > > > the > > > > > > > > > > > > > > problem. I > > > > > > > > > > > > > > > > do > > > > > > > > > see a bunch of exceptions in your UI log, but > > unfortunately no > > > > > > > > symbolMaps > > > > > > > > > > > > > > > > are > > > > > > > > > installed. We can work on installing those if simply > > reloading > > > > > > doesn't > > > > > > > > > > > > > > solve > > > > > > > > > your problem. > > > > > > > > > > > > > > > > > > > >> _______________________________________________ > > > > > > > > > > >> Users mailing list > > > > > > > > > > >> Users(a)ovirt.org > > > > > > > > > > >> http://lists.ovirt.org/mailman/listinfo/users