New subject: web-ui issues

Monday, 5 December 2016

On Monday, December 5, 2016 7:11:52 PM EST Maton, Brett wrote:
...
 Yup those are the logs from the hosted engine,

   ui.log is still empty, all very very odd...

Can you send me a screenshot of what you are seeing? As it makes no sense that 
the UI.log is empty, since the exception handler tries to write to the backend 
UI log.

...
 On 5 December 2016 at 18:12, Alexander Wels <awels(a)redhat.com&gt;
wrote:
 > On Monday, December 5, 2016 5:41:59 PM EST Maton, Brett wrote:
 > > Logs are here
 > > <https://www.sendtransfer.com/download.php?id=
 > 
 > 7a4ccbeab673dfda8aa0c38676063b
 > 
 > > 7a&email=11138>
 > 
 > Are you sure those are the correct logs? The UI.log is empty and the other
 > logs don't have much of anything in them.
 > 
 > > On 5 December 2016 at 16:57, Alexander Wels <awels(a)redhat.com&gt; wrote:
 > > > On Monday, December 5, 2016 4:55:19 PM EST Maton, Brett wrote:
 > > > > Hi,
 > > > > 
 > > > >   I tried restarting the browser and clearing the cache but I still
 > 
 > have
 > 
 > > > > the same problem.
 > > > > 
 > > > >   Symbol maps it is then....
 > > > 
 > > > To install the symbol maps do the following on the ENGINE:
 > > > 
 > > > 1. yum install ovirt-engine-webadmin-portal-debuginfo
 > > > 2. restart engine
 > > > 3. Reproduce the problem.
 > > > 4. Send me the UI.log from the engine machine.
 > > > 
 > > > > On 5 December 2016 at 16:00, Alexander Wels <awels(a)redhat.com&gt;
 > 
 > wrote:
 > > > > > On Sunday, December 4, 2016 5:57:50 PM EST Maton, Brett wrote:
 > > > > > > Hi Oved,
 > > > > > > 
 > > > > > >   I've upload the logs here
 > > > > > > 
 > > > > > > <https://www.sendtransfer.com/download.php?id=
 > > > > > 
 > > > > > bd24f303b23c2cd393676f0da5c323
 > > > > > 
 > > > > > > d8&email=10263>
 > > > > > > 
 > > > > > > On 4 December 2016 at 12:25, Oved Ourfali
<oourfali(a)redhat.com&gt;
 > > > 
 > > > wrote:
 > > > > > > > Please attach complete logs.
 > > > > > > > Engine, server and ui logs.
 > > > > > > > 
 > > > > > > > Thanks,
 > > > > > > > Oved
 > > > > > > > 
 > > > > > > > On Dec 4, 2016 13:45, "Maton, Brett"
<matonb(a)ltresources.co.uk
 > > > 
 > > > wrote:
 > > > > > > >> Since I upgraded to 4.0.6-3 I've been having
problems with
 > 
 > the UI
 > 
 > > > > > > >> When I login the dash board presents a bunch of
Operation
 > > > > > > >> Canceled
 > > > > > > >> dialogs,
 > > > > > > >> 
 > > > > > > >> 
 > > > > > > >> ! Operation canceled
 > > > > > > >> 
 > > > > > > >> Error while executing query: null
 > > > > > > >> 
 > > > > > > >> 
 > > > > > > >> 
 > > > > > > >> ! Operation canceled
 > > > > > > >> 
 > > > > > > >> Error while executing action: A Request to the
Server failed:
 > > > > > > >> java.lang.reflect.InvocationTargetException
 > > > > > > >> 
 > > > > > > >> 
 > > > > > > >> The only error I see in engine.log is
 > > > > > > >> 
 > > > > > > >> 2016-12-04 11:34:07,945 INFO 
[org.ovirt.engine.docs.utils.s
 > > > > > > >> ervlet.ContextSensitiveHelpMappingServlet]
(default task-1)
 > 
 > []
 > 
 > > > > > > >> Context-sensitive help is not installed. Manual
directory
 > 
 > doesn't
 > 
 > > > > > exist:
 > > > > > > >> /usr/share/ovirt-engine/manual
 > > > > > > >> 
 > > > > > > >> Eventually after closing the error dialogs the
dash board is
 > > > > > 
 > > > > > displayed.
 > > > > > 
 > > > > > > >> Most of the UI tabs then work normally, however
'Virtual
 > > > > > > >> Machines'
 > > > > > > >> tab
 > > > > > > >> doesn't display any information, just the
progress 'dots' on
 > 
 > the
 > 
 > > > > > > >> first
 > > > > > > >> line, it then cycles through the null query error
dialogs.
 > > > > > > >> 
 > > > > > > >> This error also appeared in the log while I was
writing this:
 > > > > > > >> 
 > > > > > > >> 2016-12-04 11:40:09,276 INFO
 > > > > > > >>
[org.ovirt.engine.core.bll.EngineBackupAwarenessManager]
 > > > > > > >> (DefaultQuartzScheduler5) [7b442cfe] Backup check
started.
 > > > > > > >> 2016-12-04 11:40:09,278 INFO
 > > > > > > >>
[org.ovirt.engine.core.bll.EngineBackupAwarenessManager]
 > > > > > > >> (DefaultQuartzScheduler5) [7b442cfe] Backup check
completed.
 > > > > > > >> 2016-12-04 11:40:09,772 INFO
 > > > > > > >>
[org.ovirt.engine.core.bll.storage.ovfstore.OvfDataUpdater]
 > > > > > > >> (DefaultQuartzScheduler3) [2701e060] Attempting to
update
 > > > > > 
 > > > > > VMs/Templates
 > > > > > 
 > > > > > > >> Ovf. 2016-12-04 11:40:09,774 INFO
 > 
 > [org.ovirt.engine.core.bll.sto
 > 
 > > > > > > >>
rage.ovfstore.ProcessOvfUpdateForStoragePoolCommand]
 > > > > > > >> (DefaultQuartzScheduler3) [5358e209] Before
acquiring and
 > > > > > > >> wait
 > > > 
 > > > lock
 > > > 
 > > > > > > >>
'EngineLock:{exclusiveLocks='[57fc8739-0039-00c7-0322-
 > > > > > 
 > > > > > 0000000001e5=<OVF_U
 > > > > > 
 > > > > > > >> PDATE,
ACTION_TYPE_FAILED_OBJECT_LOCKED>]',
 > 
 > sharedLocks='null'}'
 > 
 > > > > > > >> 2016-12-04 11:40:09,774 INFO 
[org.ovirt.engine.core.bll.sto
 > > > > > > >>
rage.ovfstore.ProcessOvfUpdateForStoragePoolCommand]
 > > > > > > >> (DefaultQuartzScheduler3) [5358e209] Lock-wait
acquired to
 > 
 > object
 > 
 > > > > > > >>
'EngineLock:{exclusiveLocks='[57fc8739-0039-00c7-0322-
 > > > > > 
 > > > > > 0000000001e5=<OVF_U
 > > > > > 
 > > > > > > >> PDATE,
ACTION_TYPE_FAILED_OBJECT_LOCKED>]',
 > 
 > sharedLocks='null'}'
 > 
 > > > > > > >> 2016-12-04 11:40:09,775 INFO 
[org.ovirt.engine.core.bll.sto
 > > > > > > >>
rage.ovfstore.ProcessOvfUpdateForStoragePoolCommand]
 > > > > > > >> (DefaultQuartzScheduler3) [5358e209] Running
command:
 > > > > > > >> ProcessOvfUpdateForStoragePoolCommand internal:
true.
 > 
 > Entities
 > 
 > > > > > affected
 > > > > > 
 > > > > > > >> :  ID: 57fc8739-0039-00c7-0322-0000000001e5 Type:
StoragePool
 > > > > > > >> 
 > > > > > > >> 2016-12-04 11:40:09,781 INFO 
[org.ovirt.engine.core.bll.sto
 > > > > > > >>
rage.ovfstore.ProcessOvfUpdateForStoragePoolCommand]
 > > > > > > >> (DefaultQuartzScheduler3) [5358e209] Attempting to
update VM
 > 
 > OVFs
 > 
 > > > in
 > > > 
 > > > > > Data
 > > > > > 
 > > > > > > >> Center 'Default'
 > > > > > > >> 2016-12-04 11:40:09,788 INFO 
[org.ovirt.engine.core.bll.sto
 > > > > > > >>
rage.ovfstore.ProcessOvfUpdateForStoragePoolCommand]
 > > > > > > >> (DefaultQuartzScheduler3) [5358e209] Successfully
updated VM
 > 
 > OVFs
 > 
 > > > in
 > > > 
 > > > > > Data
 > > > > > 
 > > > > > > >> Center 'Default'
 > > > > > > >> 2016-12-04 11:40:09,789 INFO 
[org.ovirt.engine.core.bll.sto
 > > > > > > >>
rage.ovfstore.ProcessOvfUpdateForStoragePoolCommand]
 > > > > > > >> (DefaultQuartzScheduler3) [5358e209] Attempting to
update
 > > > > > > >> template
 > > > > > 
 > > > > > OVFs
 > > > > > 
 > > > > > > >> in
 > > > > > > >> Data Center 'Default'
 > > > > > > >> 2016-12-04 11:40:09,790 INFO 
[org.ovirt.engine.core.bll.sto
 > > > > > > >>
rage.ovfstore.ProcessOvfUpdateForStoragePoolCommand]
 > > > > > > >> (DefaultQuartzScheduler3) [5358e209] Successfully
updated
 > > > 
 > > > templates
 > > > 
 > > > > > OVFs
 > > > > > 
 > > > > > > >> in
 > > > > > > >> Data Center 'Default'
 > > > > > > >> 2016-12-04 11:40:09,790 INFO 
[org.ovirt.engine.core.bll.sto
 > > > > > > >>
rage.ovfstore.ProcessOvfUpdateForStoragePoolCommand]
 > > > > > > >> (DefaultQuartzScheduler3) [5358e209] Attempting to
remove
 > > > > > > >> unneeded
 > > > > > > >> template/vm OVFs in Data Center 'Default'
 > > > > > > >> 2016-12-04 11:40:09,793 INFO 
[org.ovirt.engine.core.bll.sto
 > > > > > > >>
rage.ovfstore.ProcessOvfUpdateForStoragePoolCommand]
 > > > > > > >> (DefaultQuartzScheduler3) [5358e209] Successfully
removed
 > > > > > > >> unneeded
 > > > > > > >> template/vm OVFs in Data Center 'Default'
 > > > > > > >> 2016-12-04 11:40:09,793 INFO 
[org.ovirt.engine.core.bll.sto
 > > > > > > >>
rage.ovfstore.ProcessOvfUpdateForStoragePoolCommand]
 > > > > > > >> (DefaultQuartzScheduler3) [5358e209] Lock freed to
object
 > > > > > > >>
'EngineLock:{exclusiveLocks='[57fc8739-0039-00c7-0322-
 > > > > > 
 > > > > > 0000000001e5=<OVF_U
 > > > > > 
 > > > > > > >> PDATE,
ACTION_TYPE_FAILED_OBJECT_LOCKED>]',
 > 
 > sharedLocks='null'}'
 > 
 > > > > > > >> If I restart the ovirt-engine process, the UI
works for a
 > 
 > while
 > 
 > > > > > > >> before
 > > > > > > >> the Operation Canceled dialogs start appearing
again.
 > > > > > > >> 
 > > > > > > >> Any suggestions ?
 > > > > > 
 > > > > > Looking at your logs, the UI permutation running in your
browser
 > > > 
 > > > doesn't
 > > > 
 > > > > > match
 > > > > > any on the server. Simply reloading your browser should fix the
 > > > 
 > > > problem. I
 > > > 
 > > > > > do
 > > > > > see a bunch of exceptions in your UI log, but unfortunately no
 > > > 
 > > > symbolMaps
 > > > 
 > > > > > are
 > > > > > installed. We can work on installing those if simply reloading
 > 
 > doesn't
 > 
 > > > > > solve
 > > > > > your problem.
 > > > > > 
 > > > > > > >> _______________________________________________
 > > > > > > >> Users mailing list
 > > > > > > >> Users(a)ovirt.org
 > > > > > > >> http://lists.ovirt.org/mailman/listinfo/users

2024

2023

2022

2021

2020

2019

2018

2017

2016

2015

2014

2013

2012

2011

Re: [ovirt-users] web-ui issues