[ovirt-users] Re: upload ISO from webui failed,"Paused by System"

Wednesday, 12 September 2018

Hi,

1. Please check whether you have downloaded the CA certificate in your
browser (This can be found when accessing your engine -> Downloads -> CA
Certificate.
2. Please ensure you are not trying to upload the image via a WIFI
connection (If you are you this will cause the operation to pause and you
will need to resume it mulitple times)
3. Try to Resume the operation by highlighting the paused operation and
from the menu select to resume it.

If all these don't help please file a bug in bugzilla and provide the
engine.log (/var/log/ovirt-engine/engine.log on your engine and the
vdsm.log on your vdsm host /var/log/vdsm/vdsm.log)

Regards,

Kevin

On Tue, Sep 11, 2018 at 9:39 AM, <henaumars(a)sina.com&gt; wrote:

...
 Hi,
     I can't upload iso image from webui,always got "Paused by System"
 system info:
     engine:4.2.6.4-1.el7
     vdsm:4.20.35-1.el7
     imageio-proxy:1.4.4-0.el7
     imageio-daemon:1.4.4-0.el7

 operation:
     1、download and install ca to the browser
     2、select iso file to upload
     3、click test ，alert to installl ca
     4、install ca again（optional）
     5、upload
     6、wait and got "Paused by System"

 log：
 engine：
     2018-09-11 11:13:22,273+08 INFO  [org.ovirt.engine.core.
 vdsbroker.vdsbroker.HSMClearTaskVDSCommand] (EE-ManagedThreadFactory-engine-Thread-61)
 [02c871da-a599-4201-9dd5-92a468dee952] START, HSMClearTaskVDSCommand(HostName
 = 21,
HSMTaskGuidBaseVDSCommandParameters:{hostId='68f27646-da12-480b-9887-42ada2911132',
 taskId='90541bd1-65e7-4185-a051-3d8d9c1e3a5f'}), log id: 3ff168d7
 2018-09-11 11:13:22,278+08 INFO  [org.ovirt.engine.core.
 vdsbroker.vdsbroker.HSMClearTaskVDSCommand] (EE-ManagedThreadFactory-engine-Thread-61)
 [02c871da-a599-4201-9dd5-92a468dee952] FINISH, HSMClearTaskVDSCommand,
 log id: 3ff168d7
 2018-09-11 11:13:22,278+08 INFO  [org.ovirt.engine.core.
 vdsbroker.irsbroker.SPMClearTaskVDSCommand] (EE-ManagedThreadFactory-engine-Thread-61)
 [02c871da-a599-4201-9dd5-92a468dee952] FINISH, SPMClearTaskVDSCommand,
 log id: 43d30861
 2018-09-11 11:13:22,280+08 INFO  [org.ovirt.engine.core.bll.tasks.SPMAsyncTask]
 (EE-ManagedThreadFactory-engine-Thread-61) [02c871da-a599-4201-9dd5-92a468dee952]
 BaseAsyncTask::removeTaskFromDB: Removed task
'90541bd1-65e7-4185-a051-3d8d9c1e3a5f'
 from DataBase
 2018-09-11 11:13:22,280+08 INFO  [org.ovirt.engine.core.bll.tasks.CommandAsyncTask]
 (EE-ManagedThreadFactory-engine-Thread-61) [02c871da-a599-4201-9dd5-92a468dee952]
 CommandAsyncTask::HandleEndActionResult [within thread]: Removing
 CommandMultiAsyncTasks object for entity '4ff92f68-8353-40ac-a7c5-
 f0efbd054841'
 2018-09-11 11:13:26,098+08 INFO  [org.ovirt.engine.core.bll.
 storage.disk.image.TransferImageStatusCommand] (default task-8)
 [352651c9-ddde-4e1e-b95c-05ad967ed0b1] Running command:
 TransferImageStatusCommand internal: false. Entities affected :  ID:
 aaa00000-0000-0000-0000-123456789aaa Type: SystemAction group CREATE_DISK
 with role type USER
 2018-09-11 11:13:28,836+08 INFO  [org.ovirt.engine.core.bll.
 ConcurrentChildCommandsExecutionCallback]
(EE-ManagedThreadFactory-engineScheduled-Thread-55)
 [02c871da-a599-4201-9dd5-92a468dee952] Command 'AddDisk' id:
 '4b72410d-e5a0-4c43-b7db-a5324a32d012' child commands
 '[4ff92f68-8353-40ac-a7c5-f0efbd054841]' executions were completed,
 status 'SUCCEEDED'
 2018-09-11 11:13:28,836+08 INFO  [org.ovirt.engine.core.bll.
 ConcurrentChildCommandsExecutionCallback]
(EE-ManagedThreadFactory-engineScheduled-Thread-55)
 [02c871da-a599-4201-9dd5-92a468dee952] Command 'AddDisk' id:
 '4b72410d-e5a0-4c43-b7db-a5324a32d012' Updating status to 'SUCCEEDED',
 The command end method logic will be executed by one of its parent commands.
 2018-09-11 11:13:28,862+08 INFO  [org.ovirt.engine.core.bll.
 storage.disk.image.TransferDiskImageCommand]
(EE-ManagedThreadFactory-engineScheduled-Thread-55)
 [02c871da-a599-4201-9dd5-92a468dee952] Successfully added Upload disk
 'oVirt-toolsSetup-4.2-1.el7.centos.iso' (disk id:
 '97179509-65eb-4b45-ad8e-ce112cfd016a', image id:
 '6ca217cc-015e-4d00-872a-faf60a8954ac') for image transfer command
 '4cdff02c-7fe4-4000-9c92-8ef613597d13'
 2018-09-11 11:13:28,892+08 INFO  [org.ovirt.engine.core.
 vdsbroker.vdsbroker.PrepareImageVDSCommand]
(EE-ManagedThreadFactory-engineScheduled-Thread-55)
 [02c871da-a599-4201-9dd5-92a468dee952] START, PrepareImageVDSCommand(HostName
 = 21,
PrepareImageVDSCommandParameters:{hostId='68f27646-da12-480b-9887-42ada2911132'}),
 log id: 19407261
 2018-09-11 11:13:28,901+08 INFO  [org.ovirt.engine.core.
 vdsbroker.vdsbroker.PrepareImageVDSCommand]
(EE-ManagedThreadFactory-engineScheduled-Thread-55)
 [02c871da-a599-4201-9dd5-92a468dee952] FINISH, PrepareImageVDSCommand,
 return: PrepareImageReturn:{status='Status [code=0, message=Done]'}, log
 id: 19407261
 2018-09-11 11:13:28,901+08 INFO  [org.ovirt.engine.core.
 vdsbroker.irsbroker.SetVolumeLegalityVDSCommand]
(EE-ManagedThreadFactory-engineScheduled-Thread-55)
 [02c871da-a599-4201-9dd5-92a468dee952] START,
 SetVolumeLegalityVDSCommand( SetVolumeLegalityVDSCommandPar
 ameters:{storagePoolId='ab65cc43-3c9e-4c02-ba75-ccd9fa8691b1',
 ignoreFailoverLimit='false',
storageDomainId='ffc618b9-fd75-4ca2-ace4-15a1b7b58ecf',
 imageGroupId='97179509-65eb-4b45-ad8e-ce112cfd016a',
 imageId='6ca217cc-015e-4d00-872a-faf60a8954ac'}), log id: 5068b962
 2018-09-11 11:13:28,914+08 INFO  [org.ovirt.engine.core.
 vdsbroker.irsbroker.SetVolumeLegalityVDSCommand]
(EE-ManagedThreadFactory-engineScheduled-Thread-55)
 [02c871da-a599-4201-9dd5-92a468dee952] FINISH,
 SetVolumeLegalityVDSCommand, log id: 5068b962
 2018-09-11 11:13:28,915+08 INFO  [org.ovirt.engine.core.
 vdsbroker.vdsbroker.AddImageTicketVDSCommand]
(EE-ManagedThreadFactory-engineScheduled-Thread-55)
 [02c871da-a599-4201-9dd5-92a468dee952] START, AddImageTicketVDSCommand(HostName
 = 21,
AddImageTicketVDSCommandParameters:{hostId='68f27646-da12-480b-9887-42ada2911132',
 ticketId='3564a630-be37-407f-802d-ce38a01cc104', timeout='300',
 operations='[write]', size='382971904',
url='file:///rhev/data-center/
 mnt/_data/ffc618b9-fd75-4ca2-ace4-15a1b7b58ecf/images/
 97179509-65eb-4b45-ad8e-ce112cfd016a/6ca217cc-015e-4d00-872a-faf60a8954ac',
 filename='null', sparse='true'}), log id: 64950261
 2018-09-11 11:13:28,920+08 INFO  [org.ovirt.engine.core.
 vdsbroker.vdsbroker.AddImageTicketVDSCommand]
(EE-ManagedThreadFactory-engineScheduled-Thread-55)
 [02c871da-a599-4201-9dd5-92a468dee952] FINISH, AddImageTicketVDSCommand,
 return: StatusOnlyReturn [status=Status [code=0, message=Done]], log id:
 64950261
 2018-09-11 11:13:28,920+08 INFO  [org.ovirt.engine.core.bll.
 storage.disk.image.TransferDiskImageCommand]
(EE-ManagedThreadFactory-engineScheduled-Thread-55)
 [02c871da-a599-4201-9dd5-92a468dee952] Started transfer session with
 ticket id 3564a630-be37-407f-802d-ce38a01cc104, timeout 300 seconds
 2018-09-11 11:13:28,920+08 INFO  [org.ovirt.engine.core.bll.
 storage.disk.image.TransferDiskImageCommand]
(EE-ManagedThreadFactory-engineScheduled-Thread-55)
 [02c871da-a599-4201-9dd5-92a468dee952] Adding image ticket to
 ovirt-imageio-proxy, id 3564a630-be37-407f-802d-ce38a01cc104
 2018-09-11 11:13:28,934+08 INFO  [org.ovirt.engine.core.bll.
 storage.disk.image.ImageTransferUpdater]
(EE-ManagedThreadFactory-engineScheduled-Thread-55)
 [02c871da-a599-4201-9dd5-92a468dee952] Updating image transfer
 4cdff02c-7fe4-4000-9c92-8ef613597d13 (image 97179509-65eb-4b45-ad8e-ce112cfd016a)
 phase to Transferring
 2018-09-11 11:13:28,935+08 INFO  [org.ovirt.engine.core.bll.
 storage.disk.image.TransferDiskImageCommand]
(EE-ManagedThreadFactory-engineScheduled-Thread-55)
 [02c871da-a599-4201-9dd5-92a468dee952] Returning from
 proceedCommandExecution after starting transfer session for image transfer
 command '4cdff02c-7fe4-4000-9c92-8ef613597d13'
 2018-09-11 11:13:29,948+08 INFO  [org.ovirt.engine.core.
 vdsbroker.vdsbroker.GetImageTicketVDSCommand]
(EE-ManagedThreadFactory-engineScheduled-Thread-56)
 [02c871da-a599-4201-9dd5-92a468dee952] START, GetImageTicketVDSCommand(HostName
 = 21,
GetImageTicketVDSCommandParameters:{hostId='68f27646-da12-480b-9887-42ada2911132',
 ticketId='3564a630-be37-407f-802d-ce38a01cc104', timeout='null'}), log
 id: 1b9af167
 2018-09-11 11:13:29,952+08 INFO  [org.ovirt.engine.core.
 vdsbroker.vdsbroker.GetImageTicketVDSCommand]
(EE-ManagedThreadFactory-engineScheduled-Thread-56)
 [02c871da-a599-4201-9dd5-92a468dee952] FINISH, GetImageTicketVDSCommand,
 return: org.ovirt.engine.core.common.businessentities.storage.
 ImageTicketInformation@558504b3, log id: 1b9af167
 2018-09-11 11:13:30,111+08 INFO  [org.ovirt.engine.core.bll.
 storage.disk.image.TransferImageStatusCommand] (default task-6)
 [c1647c4b-63fe-4ca7-b4a1-adb77c85e076] Running command:
 TransferImageStatusCommand internal: false. Entities affected :  ID:
 aaa00000-0000-0000-0000-123456789aaa Type: SystemAction group CREATE_DISK
 with role type USER
 2018-09-11 11:13:42,126+08 INFO  [org.ovirt.engine.core.bll.
 storage.disk.image.TransferImageStatusCommand] (default task-6)
 [32ab474a-5bd4-4026-b653-67b2a6d776b9] Running command:
 TransferImageStatusCommand internal: false. Entities affected :  ID:
 aaa00000-0000-0000-0000-123456789aaa Type: SystemAction group CREATE_DISK
 with role type USER
 2018-09-11 11:13:44,039+08 INFO  [org.ovirt.engine.core.
 vdsbroker.vdsbroker.GetImageTicketVDSCommand]
(EE-ManagedThreadFactory-engineScheduled-Thread-44)
 [02c871da-a599-4201-9dd5-92a468dee952] START, GetImageTicketVDSCommand(HostName
 = 21,
GetImageTicketVDSCommandParameters:{hostId='68f27646-da12-480b-9887-42ada2911132',
 ticketId='3564a630-be37-407f-802d-ce38a01cc104', timeout='null'}), log
 id: 66ab6e50
 2018-09-11 11:13:44,044+08 INFO  [org.ovirt.engine.core.
 vdsbroker.vdsbroker.GetImageTicketVDSCommand]
(EE-ManagedThreadFactory-engineScheduled-Thread-44)
 [02c871da-a599-4201-9dd5-92a468dee952] FINISH, GetImageTicketVDSCommand,
 return: org.ovirt.engine.core.common.businessentities.storage.
 ImageTicketInformation@558504c1, log id: 66ab6e50
 2018-09-11 11:13:46,135+08 INFO  [org.ovirt.engine.core.bll.
 storage.disk.image.TransferImageStatusCommand] (default task-6)
 [1e65c0eb-95b0-4152-9887-5fa9521bb0a9] Running command:
 TransferImageStatusCommand internal: false. Entities affected :  ID:
 aaa00000-0000-0000-0000-123456789aaa Type: SystemAction group CREATE_DISK
 with role type USER

 2018-09-11 11:13:48,327+08 INFO  [org.ovirt.engine.core.bll.
 storage.disk.image.TransferImageStatusCommand] (default task-6)
 [4ad6f0ea-2ae5-4067-b1c2-c0503b2e3676] Running command:
 TransferImageStatusCommand internal: false. Entities affected :  ID:
 aaa00000-0000-0000-0000-123456789aaa Type: SystemAction group CREATE_DISK
 with role type USER
 2018-09-11 11:13:48,328+08 INFO  [org.ovirt.engine.core.bll.
 storage.disk.image.ImageTransferUpdater] (default task-6)
 [4ad6f0ea-2ae5-4067-b1c2-c0503b2e3676] Updating image transfer
 4cdff02c-7fe4-4000-9c92-8ef613597d13 (image 97179509-65eb-4b45-ad8e-ce112cfd016a)
 phase to Paused by System (message: 'Sent 0MB')
 2018-09-11 11:13:48,335+08 ERROR [org.ovirt.engine.core.dal.
 dbbroker.auditloghandling.AuditLogDirector] (default task-6)
 [4ad6f0ea-2ae5-4067-b1c2-c0503b2e3676] EVENT_ID:
 UPLOAD_IMAGE_NETWORK_ERROR(1,062), Unable to upload image to disk
 97179509-65eb-4b45-ad8e-ce112cfd016a due to a network error. Make sure
 ovirt-imageio-proxy service is installed and configured, and ovirt-engine's
 certificate is registered as a valid CA in the browser. The certificate can
 be fetched from https://<engine_url>/ovirt-engine/services/pki-resource?
 resource=ca-certificate&format=X509-PEM-CA
 2018-09-11 11:13:50,220+08 INFO  [org.ovirt.engine.core.bll.
 storage.disk.image.TransferImageStatusCommand] (default task-6)
 [2a9835b2-a08d-4efd-9fa0-208d14dd4bdc] Running command:
 TransferImageStatusCommand internal: false. Entities affected :  ID:
 aaa00000-0000-0000-0000-123456789aaa Type: SystemAction group CREATE_DISK
 with role type USER
 2018-09-11 11:13:54,080+08 INFO  [org.ovirt.engine.core.bll.
 storage.disk.image.TransferDiskImageCommand]
(EE-ManagedThreadFactory-engineScheduled-Thread-60)
 [02c871da-a599-4201-9dd5-92a468dee952] Transfer was paused by system.
 Upload disk 'oVirt-toolsSetup-4.2-1.el7.centos.iso' (disk id:
 '97179509-65eb-4b45-ad8e-ce112cfd016a', image id:
 '6ca217cc-015e-4d00-872a-faf60a8954ac')
 2018-09-11 11:13:54,196+08 INFO  [org.ovirt.engine.core.bll.
 storage.disk.image.TransferImageStatusCommand] (default task-6)
 [3742a3f4-4352-46c4-8480-0035e8d7a5fb] Running command:
 TransferImageStatusCommand internal: false. Entities affected :  ID:
 aaa00000-0000-0000-0000-123456789aaa Type: SystemAction group CREATE_DISK
 with role type USER

 imageio-proxy：

 (Thread-4  ) INFO 2018-09-11 11:12:32,476 auth:201:auth2:(delete_ticket)
 Deleting ticket u'9a8117e4-2ba0-40c3-ae3d-aadc43b7857d'
 (Thread-5  ) INFO 2018-09-11 11:13:28,929 auth:187:auth2:(add_signed_ticket)
 Adding new ticket: <Ticket id=u'3564a630-be37-407f-802d-ce38a01cc104',
 url=u'https://172.22.224.21:54322' timeout=35999.070008039474 at
 0x7fa30cdd6b50>

 imageio-daemon：

 2018-09-11 11:13:28,402 INFO    (Thread-12) [tickets] [local] ADD
 ticket={u'uuid': u'3564a630-be37-407f-802d-ce38a01cc104',
u'ops':
 [u'write'], u'url': u'file:///rhev/data-center/
 mnt/_data/ffc618b9-fd75-4ca2-ace4-15a1b7b58ecf/images/
 97179509-65eb-4b45-ad8e-ce112cfd016a/6ca217cc-015e-4d00-872a-faf60a8954ac',
 u'sparse': True, u'timeout': 300, u'size': 382971904}

 I‘ve been stucked for days and need to get help！
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[ovirt-users] Re: upload ISO from webui failed,"Paused by System"