[ovirt-users] Console not working

I'm on 3.6.4 (yes I'll update soon when I get time) and I can't access the VMs via console anymore.  At one time I right clicked, choose consoel and had a console open in a window. The VMS show SPICE as the graphics in the admin web so I assume that's default.  Now if I try and open a console I'm asked to download a vv file so I save it and I did setup according to this, https://access.red hat.com/documentation/en- US/Red_Hat_Enterprise_Virtualization/3.4/html/User_Guide/chap- Installing_Supporting_Components.html, and all I got was a blank window and this error if I try to Toggle messages output. WebSocket error: Can't connect to websocket on URL: wss://ovengine1.corp.l1049h.net:6100 followed by lots of characters. If I set the console options to native I get the request to download a vv file or open with firefox.  If I say open with firefox it puts the f ile://pathtovv in the url and then asks again so I'm in an infinite loop.  If I save and then open with firefox I get the same infinite loop nonsense. If I try and use VNC in console options I'm told to set the VM console options which I have done several time to VNC, spice+vnc, and then back to VNC.  I reboot and still can't use VNC. For others who may have this issue I finally got to select VNC by shutting down the VM (again) and selection VNC in the console.  I restarted and it finally set the protocol to VNC.  Unfortunately when I try and connect to the console I still get the stupid vv file and firefox goes into it's infinite loop. At this point spice is useless (I've never gotten it to work with oVirt) and VNC seems broken. I must be missing something.  How do I connect to the console of my VM as I used to by simply clicking the console icon or selecting the menu item.  I have imported it and need to setup the networking so I can ssh or connect to it with thinlinc. If I use VNC how to I connect to the VM.  I can connect to an engine VM via the remote-viewer ... command line but how do I get to an individual VM? Thanks.