On Monday, December 5, 2016 7:11:52 PM EST Maton, Brett wrote:
Yup those are the logs from the hosted engine,
ui.log is still empty, all very very odd...
Can you send me a screenshot of what you are seeing? As it makes no sense that the UI.log is empty, since the exception handler tries to write to the backend UI log.
On 5 December 2016 at 18:12, Alexander Wels <awels@redhat.com> wrote:
On Monday, December 5, 2016 5:41:59 PM EST Maton, Brett wrote:
Logs are here <https://www.sendtransfer.com/download.php?id=
7a4ccbeab673dfda8aa0c38676063b
7a&email=11138>
Are you sure those are the correct logs? The UI.log is empty and the other logs don't have much of anything in them.
On 5 December 2016 at 16:57, Alexander Wels <awels@redhat.com> wrote:
On Monday, December 5, 2016 4:55:19 PM EST Maton, Brett wrote:
Hi,
I tried restarting the browser and clearing the cache but I still
have
the same problem.
Symbol maps it is then....
To install the symbol maps do the following on the ENGINE:
1. yum install ovirt-engine-webadmin-portal-debuginfo 2. restart engine 3. Reproduce the problem. 4. Send me the UI.log from the engine machine.
On 5 December 2016 at 16:00, Alexander Wels <awels@redhat.com>
wrote:
On Sunday, December 4, 2016 5:57:50 PM EST Maton, Brett wrote: > Hi Oved, > > I've upload the logs here > > <https://www.sendtransfer.com/download.php?id=
bd24f303b23c2cd393676f0da5c323
> d8&email=10263> > > On 4 December 2016 at 12:25, Oved Ourfali <oourfali@redhat.com>
wrote:
> > Please attach complete logs. > > Engine, server and ui logs. > > > > Thanks, > > Oved > > > > On Dec 4, 2016 13:45, "Maton, Brett" <matonb@ltresources.co.uk
wrote:
> >> Since I upgraded to 4.0.6-3 I've been having problems with
the UI
> >> When I login the dash board presents a bunch of Operation > >> Canceled > >> dialogs, > >> > >> > >> ! Operation canceled > >> > >> Error while executing query: null > >> > >> > >> > >> ! Operation canceled > >> > >> Error while executing action: A Request to the Server failed: > >> java.lang.reflect.InvocationTargetException > >> > >> > >> The only error I see in engine.log is > >> > >> 2016-12-04 11:34:07,945 INFO [org.ovirt.engine.docs.utils.s > >> ervlet.ContextSensitiveHelpMappingServlet] (default task-1)
[]
> >> Context-sensitive help is not installed. Manual directory
doesn't
exist: > >> /usr/share/ovirt-engine/manual > >> > >> Eventually after closing the error dialogs the dash board is
displayed.
> >> Most of the UI tabs then work normally, however 'Virtual > >> Machines' > >> tab > >> doesn't display any information, just the progress 'dots' on
the
> >> first > >> line, it then cycles through the null query error dialogs. > >> > >> This error also appeared in the log while I was writing this: > >> > >> 2016-12-04 11:40:09,276 INFO > >> [org.ovirt.engine.core.bll.EngineBackupAwarenessManager] > >> (DefaultQuartzScheduler5) [7b442cfe] Backup check started. > >> 2016-12-04 11:40:09,278 INFO > >> [org.ovirt.engine.core.bll.EngineBackupAwarenessManager] > >> (DefaultQuartzScheduler5) [7b442cfe] Backup check completed. > >> 2016-12-04 11:40:09,772 INFO > >> [org.ovirt.engine.core.bll.storage.ovfstore.OvfDataUpdater] > >> (DefaultQuartzScheduler3) [2701e060] Attempting to update
VMs/Templates
> >> Ovf. 2016-12-04 11:40:09,774 INFO
[org.ovirt.engine.core.bll.sto
> >> rage.ovfstore.ProcessOvfUpdateForStoragePoolCommand] > >> (DefaultQuartzScheduler3) [5358e209] Before acquiring and > >> wait
lock
> >> 'EngineLock:{exclusiveLocks='[57fc8739-0039-00c7-0322-
0000000001e5=<OVF_U
> >> PDATE, ACTION_TYPE_FAILED_OBJECT_LOCKED>]',
sharedLocks='null'}'
> >> 2016-12-04 11:40:09,774 INFO [org.ovirt.engine.core.bll.sto > >> rage.ovfstore.ProcessOvfUpdateForStoragePoolCommand] > >> (DefaultQuartzScheduler3) [5358e209] Lock-wait acquired to
object
> >> 'EngineLock:{exclusiveLocks='[57fc8739-0039-00c7-0322-
0000000001e5=<OVF_U
> >> PDATE, ACTION_TYPE_FAILED_OBJECT_LOCKED>]',
sharedLocks='null'}'
> >> 2016-12-04 11:40:09,775 INFO [org.ovirt.engine.core.bll.sto > >> rage.ovfstore.ProcessOvfUpdateForStoragePoolCommand] > >> (DefaultQuartzScheduler3) [5358e209] Running command: > >> ProcessOvfUpdateForStoragePoolCommand internal: true.
Entities
affected
> >> : ID: 57fc8739-0039-00c7-0322-0000000001e5 Type: StoragePool > >> > >> 2016-12-04 11:40:09,781 INFO [org.ovirt.engine.core.bll.sto > >> rage.ovfstore.ProcessOvfUpdateForStoragePoolCommand] > >> (DefaultQuartzScheduler3) [5358e209] Attempting to update VM
OVFs
in
Data
> >> Center 'Default' > >> 2016-12-04 11:40:09,788 INFO [org.ovirt.engine.core.bll.sto > >> rage.ovfstore.ProcessOvfUpdateForStoragePoolCommand] > >> (DefaultQuartzScheduler3) [5358e209] Successfully updated VM
OVFs
in
Data
> >> Center 'Default' > >> 2016-12-04 11:40:09,789 INFO [org.ovirt.engine.core.bll.sto > >> rage.ovfstore.ProcessOvfUpdateForStoragePoolCommand] > >> (DefaultQuartzScheduler3) [5358e209] Attempting to update > >> template
OVFs
> >> in > >> Data Center 'Default' > >> 2016-12-04 11:40:09,790 INFO [org.ovirt.engine.core.bll.sto > >> rage.ovfstore.ProcessOvfUpdateForStoragePoolCommand] > >> (DefaultQuartzScheduler3) [5358e209] Successfully updated
templates
OVFs
> >> in > >> Data Center 'Default' > >> 2016-12-04 11:40:09,790 INFO [org.ovirt.engine.core.bll.sto > >> rage.ovfstore.ProcessOvfUpdateForStoragePoolCommand] > >> (DefaultQuartzScheduler3) [5358e209] Attempting to remove > >> unneeded > >> template/vm OVFs in Data Center 'Default' > >> 2016-12-04 11:40:09,793 INFO [org.ovirt.engine.core.bll.sto > >> rage.ovfstore.ProcessOvfUpdateForStoragePoolCommand] > >> (DefaultQuartzScheduler3) [5358e209] Successfully removed > >> unneeded > >> template/vm OVFs in Data Center 'Default' > >> 2016-12-04 11:40:09,793 INFO [org.ovirt.engine.core.bll.sto > >> rage.ovfstore.ProcessOvfUpdateForStoragePoolCommand] > >> (DefaultQuartzScheduler3) [5358e209] Lock freed to object > >> 'EngineLock:{exclusiveLocks='[57fc8739-0039-00c7-0322-
0000000001e5=<OVF_U
> >> PDATE, ACTION_TYPE_FAILED_OBJECT_LOCKED>]',
sharedLocks='null'}'
> >> If I restart the ovirt-engine process, the UI works for a
while
> >> before > >> the Operation Canceled dialogs start appearing again. > >> > >> Any suggestions ?
Looking at your logs, the UI permutation running in your browser
doesn't
match any on the server. Simply reloading your browser should fix the
problem. I
do see a bunch of exceptions in your UI log, but unfortunately no
symbolMaps
are installed. We can work on installing those if simply reloading
doesn't
solve your problem.
> >> _______________________________________________ > >> Users mailing list > >> Users@ovirt.org > >> http://lists.ovirt.org/mailman/listinfo/users