[ovirt-users] Re: Administration portal doesn't load.

Wednesday, 19 April 2023

Hi,

Was the installation passed successfully (please follow
https://www.ovirt.org/documentation/installing_ovirt_as_a_self-hosted_eng...).

In addition, please check the following:
- Any errors on  */var/log/ovirt-engine/server.log* or
*/var/log/ovirt-engine/console.log*?
- Is it reproduced with both Firefox and Chrome?
- Does cleaning the browser cache help?
- Try login to the VM portal with the same admin user and see if it's
loaded successfully (different technology but it might help understanding
it it's a backend issue or not)

Thanks,
Sharon

On Wed, Apr 19, 2023 at 9:46 AM kushagra.gupta--- via Users <users(a)ovirt.org&gt;
wrote:

...
 I have an odd situation:
 When I go to
 https://ovengine/manager-engine.com/webadmin/?locale=en_US

 after authentication passes...
 it shows the top banner of

 oVirt OPEN VIRTUALIZATION MANAGER

 and the

 Loading ...

 in the center. but never gets past that.

 I also followed the thread and tried opening the admin portal in the private/incognito
 mode but I still face the issue.

 I rebooted the hosted engine as well but I am still facing the same issue.
 When I trigger the above url, in the engine.log, following logs are
 created:

 2023-04-19 12:09:37,535+05 INFO
 [org.ovirt.engine.core.sso.service.AuthenticationService] (default task-14)
 [] User admin@internal-authz with profile [internal] successfully logged
 in with scopes: ovirt-app-admin ovirt-app-api ovirt-app-portal
 ovirt-ext=auth:sequence-priority=~ ovirt-ext=revoke:revoke-all
 ovirt-ext=token-info:authz-search ovirt-ext=token-info:public-authz-search
 ovirt-ext=token-info:validate ovirt-ext=token:password-access
 2023-04-19 12:09:37,581+05 INFO
 [org.ovirt.engine.core.bll.aaa.CreateUserSessionCommand] (default task-14)
 [4593247b] Running command: CreateUserSessionCommand internal: false.
 2023-04-19 12:09:37,655+05 INFO
 [org.ovirt.engine.core.dal.dbbroker.auditloghandling.AuditLogDirector]
 (default task-14) [4593247b] EVENT_ID: USER_VDC_LOGIN(30), User
 admin@internal-authz connecting from '10.0.1.2' using session

'tmdEg3zM+kPrJudpmQr+ITRboP8CWKVDlKP4XmYiB2GDqgWfSRj2H/kpNd96JfEXOuB+CjBNz72FkLx5//77kg=='
 logged in.
 2023-04-19 12:11:01,457+05 INFO
 [org.ovirt.engine.core.bll.provider.network.SyncNetworkProviderCommand]
 (EE-ManagedScheduledExecutorService-engineScheduledThreadPool-Thread-60)
 [1e895f1c] Lock Acquired to object

'EngineLock:{exclusiveLocks='[7a49bb81-3c73-4119-8cb0-f3f6d88fafb9=PROVIDER]',
 sharedLocks=''}'
 2023-04-19 12:11:01,463+05 INFO
 [org.ovirt.engine.core.bll.provider.network.SyncNetworkProviderCommand]
 (EE-ManagedScheduledExecutorService-engineScheduledThreadPool-Thread-60)
 [1e895f1c] Running command: SyncNetworkProviderCommand internal: true.
 2023-04-19 12:11:01,564+05 INFO
 [org.ovirt.engine.core.sso.service.AuthenticationService] (default task-6)
 [] User admin@internal-authz with profile [internal] successfully logged
 in with scopes: ovirt-app-api ovirt-ext=token-info:authz-search
 ovirt-ext=token-info:public-authz-search ovirt-ext=token-info:validate
 ovirt-ext=token:password-access
 2023-04-19 12:11:01,647+05 INFO
 [org.ovirt.engine.core.bll.provider.network.SyncNetworkProviderCommand]
 (EE-ManagedScheduledExecutorService-engineScheduledThreadPool-Thread-60)
 [1e895f1c] Lock freed to object

'EngineLock:{exclusiveLocks='[7a49bb81-3c73-4119-8cb0-f3f6d88fafb9=PROVIDER]',
 sharedLocks=''}'

 As you can see there are no error logs.

 But at the same time I am able to see some prior errors in the engine.log
 file:

 ERROR
 [org.ovirt.engine.core.vdsbroker.vdsbroker.HSMGetAllTasksStatusesVDSCommand]
 (EE-ManagedScheduledExecutorService-engineScheduledThreadPool-Thread-96) []
 Command 'HSMGetAllTasksStatusesVDSCommand(HostName = ovirt-host,

VdsIdVDSCommandParametersBase:{hostId='b2137069-b4e7-4c16-91e1-7f889c62ab88'})'
 execution failed: IRSGenericException: IRSErrorException:
 IRSNonOperationalException: Not SPM: ()

 ERROR [org.ovirt.engine.core.bll.pm.FenceProxyLocator]
 (EE-ManagedScheduledExecutorService-engineScheduledThreadPool-Thread-47)
 [1e63b6f1] Can not run fence action on host 'ovirt-host', no suitable proxy
 host was found.

 WARN
 [org.ovirt.engine.core.dal.dbbroker.auditloghandling.AuditLogDirector]
 (EE-ManagedScheduledExecutorService-engineSch
 eduledThreadPool-Thread-14) [14a0ecc4] EVENT_ID:
 SYSTEM_CHANGE_STORAGE_POOL_STATUS_PROBLEMATIC_WITH_ERROR(987), Invalid
 status on Data Center Default        . Setting Data Center status to Non
 Responsive (On host ovirt-host, Error: Network error during communication
 with the Host.).

 2023-04-18 19:15:13,838+05 ERROR
 [org.ovirt.vdsm.jsonrpc.client.reactors.ReactorClient] (SSL Stomp Reactor)
 [] Connection timeout for host 'ovirt-hos        t', last response arrived
 22501 ms ago.

 ERROR [org.ovirt.engine.core.vdsbroker.monitoring.HostMonitoring]
 (EE-ManagedScheduledExecutorService-engineScheduledThrea
 dPool-Thread-45) [] Unable to GetStats: VDSNetworkException:
 VDSGenericException: VDSNetworkException: Broken pipe

 Also I can see that there is a connection between the ovirt-host and the
 hosted-engine:

 ==========================Hosted
 Engine=====================================================
 [root@manager-engine ovirt-engine]# netstat -anlp | grep 54321
 tcp6       0      0 10.0.1.103:39944        10.0.1.101:54321
 ESTABLISHED 2971/ovirt-engine
 tcp6       0      0 10.0.1.103:44234        10.0.1.101:54321
 ESTABLISHED 2971/ovirt-engine
 [root@manager-engine ovirt-engine]#

===========================Ovirt-host========================================================
 [root@ovirt-host ~]# netstat -anlp | grep 54321
 tcp6       0      0 :::54321                :::*
 LISTEN      114608/python3
 tcp6       0      0 ::1:54321               ::1:37428
  ESTABLISHED 114608/python3
 tcp6       0      0 ::1:54321               ::1:37414
  ESTABLISHED 114608/python3
 tcp6       0      0 10.0.1.101:54321        10.0.1.103:44234
 ESTABLISHED 114608/python3
 tcp6       0      0 ::1:37428               ::1:54321
  ESTABLISHED 105702/platform-pyt
 tcp6       0      0 ::1:54321               ::1:37416
  ESTABLISHED 114608/python3
 tcp6       0      0 ::1:37416               ::1:54321
  ESTABLISHED 114861/platform-pyt
 tcp6       0      0 10.0.1.101:54321        10.0.1.103:39944
 ESTABLISHED 114608/python3
 tcp6       0      0 ::1:37414               ::1:54321
  ESTABLISHED 105491/platform-pyt
 [root@ovirt-host ~]# netstat -anlp | grep vdsm
 unix  2      [ ACC ]     STREAM     LISTENING     770058   96907/python3
       /run/vdsm/svdsm.sock
 unix  2      [ ACC ]     STREAM     LISTENING     1223139
 114861/platform-pyt  /run/vdsm/mom-vdsm.sock
 unix  3      [ ]         STREAM     CONNECTED     1226522  96907/python3
       /run/vdsm/svdsm.sock
 unix  3      [ ]         STREAM     CONNECTED     6903654  96907/python3
       /run/vdsm/svdsm.sock
 unix  3      [ ]         STREAM     CONNECTED     1230271  96907/python3
       /run/vdsm/svdsm.sock
 unix  3      [ ]         STREAM     CONNECTED     1230065  96907/python3
       /run/vdsm/svdsm.sock
 unix  3      [ ]         STREAM     CONNECTED     6823534  96907/python3
       /run/vdsm/svdsm.sock
 unix  3      [ ]         STREAM     CONNECTED     6838191  96907/python3
       /run/vdsm/svdsm.sock
 unix  3      [ ]         STREAM     CONNECTED     1224904  96907/python3
       /run/vdsm/svdsm.sock
 unix  3      [ ]         STREAM     CONNECTED     1225672  96907/python3
       /run/vdsm/svdsm.sock
 unix  3      [ ]         STREAM     CONNECTED     1214103  96907/python3
       /run/vdsm/svdsm.sock
 [root@ovirt-host ~]#

 [root@ovirt-host ~]# systemctl status vdsmd.service
 ? vdsmd.service - Virtual Desktop Server Manager
    Loaded: loaded (/usr/lib/systemd/system/vdsmd.service; enabled; vendor
 preset: disabled)
    Active: active (running) since Tue 2023-04-18 19:15:08 IST; 16h ago
   Process: 114535 ExecStartPre=/usr/libexec/vdsm/vdsmd_init_common.sh
 --pre-start (code=exited, status=0/SUCCESS)
  Main PID: 114608 (vdsmd)
     Tasks: 63 (limit: 48695)
    Memory: 122.2M
    CGroup: /system.slice/vdsmd.service
            tq114608 /usr/bin/python3 /usr/share/vdsm/vdsmd
            mq114826 /usr/libexec/ioprocess --read-pipe-fd 50
 --write-pipe-fd 49 --max-threads 10 --max-queued-requests 10

 Apr 19 09:03:35 ovirt-host vdsm[114608]: WARN Attempting to remove a non
 existing network: ovirtmgmt/dcaa480a-068c-4030-ba9b-2baddc6de8c0
 Apr 19 09:03:35 ovirt-host vdsm[114608]: WARN Attempting to remove a non
 existing net user: ovirtmgmt/dcaa480a-068c-4030-ba9b-2baddc6de8c0
 Apr 19 09:03:35 ovirt-host vdsm[114608]: WARN Attempting to remove a non
 existing network: ovirtmgmt/dcaa480a-068c-4030-ba9b-2baddc6de8c0
 Apr 19 09:03:35 ovirt-host vdsm[114608]: WARN Attempting to remove a non
 existing net user: ovirtmgmt/dcaa480a-068c-4030-ba9b-2baddc6de8c0
 Apr 19 09:13:34 ovirt-host vdsm[114608]: WARN Attempting to add an
 existing net user: ovirtmgmt/dcaa480a-068c-4030-ba9b-2baddc6de8c0
 Apr 19 11:18:27 ovirt-host vdsm[114608]: ERROR ssl handshake: socket
 error, address: ::ffff:10.0.1.103
 Warning: Journal has been rotated since unit was started. Log output is
 incomplete or unavailable.
 [root@ovirt-host ~]#

 Current netwoking:
 [root@ovirt-host ~]# ip a
 1: lo: <LOOPBACK,UP,LOWER_UP> mtu 65536 qdisc noqueue state UNKNOWN group
 default qlen 1000
     link/loopback 00:00:00:00:00:00 brd 00:00:00:00:00:00
     inet 127.0.0.1/8 scope host lo
        valid_lft forever preferred_lft forever
     inet6 ::1/128 scope host
        valid_lft forever preferred_lft forever
 2: enp2s0: <BROADCAST,MULTICAST,UP,LOWER_UP> mtu 1500 qdisc fq_codel state
 UP group default qlen 1000
     link/ether 48:4d:7e:a8:d8:73 brd ff:ff:ff:ff:ff:ff
 3: enp0s20f0u6: <BROADCAST,MULTICAST,UP,LOWER_UP> mtu 1500 qdisc fq_codel
 state UP group default qlen 1000
     link/ether 80:3f:5d:08:4f:7e brd ff:ff:ff:ff:ff:ff
 4: enp0s20f0u6.408@enp0s20f0u6: <BROADCAST,MULTICAST,UP,LOWER_UP> mtu
 1500 qdisc noqueue master ovirtmgmt state UP group default qlen 1000
     link/ether 80:3f:5d:08:4f:7e brd ff:ff:ff:ff:ff:ff
 5: enp0s20f0u6.400@enp0s20f0u6: <BROADCAST,MULTICAST,UP,LOWER_UP> mtu
 1500 qdisc noqueue state UP group default qlen 1000
     link/ether 80:3f:5d:08:4f:7e brd ff:ff:ff:ff:ff:ff
     inet6 abcd:abcd:abcd::17/64 scope global noprefixroute
        valid_lft forever preferred_lft forever
     inet6 fe80::1a7:ccb1:ae9b:9b8f/64 scope link noprefixroute
        valid_lft forever preferred_lft forever
 38: ;vdsmdummy;: <BROADCAST,MULTICAST> mtu 1500 qdisc noop state DOWN
 group default qlen 1000
     link/ether de:b4:76:ba:04:82 brd ff:ff:ff:ff:ff:ff
 39: ovs-system: <BROADCAST,MULTICAST> mtu 1500 qdisc noop state DOWN group
 default qlen 1000
     link/ether 6e:94:55:f5:51:12 brd ff:ff:ff:ff:ff:ff
 40: br-int: <BROADCAST,MULTICAST> mtu 1500 qdisc noop state DOWN group
 default qlen 1000
     link/ether b6:96:23:82:d2:48 brd ff:ff:ff:ff:ff:ff
 73: ovirtmgmt: <BROADCAST,MULTICAST,UP,LOWER_UP> mtu 1500 qdisc noqueue
 state UP group default qlen 1000
     link/ether 80:3f:5d:08:4f:7e brd ff:ff:ff:ff:ff:ff
     inet 10.0.1.101/24 brd 10.0.1.255 scope global noprefixroute ovirtmgmt
        valid_lft forever preferred_lft forever
 90: vnet2: <BROADCAST,MULTICAST,UP,LOWER_UP> mtu 1500 qdisc noqueue master
 ovirtmgmt state UNKNOWN group default qlen 1000
     link/ether fe:16:3e:0d:0f:b9 brd ff:ff:ff:ff:ff:ff
     inet6 fe80::fc16:3eff:fe0d:fb9/64 scope link
        valid_lft forever preferred_lft forever
 [root@ovirt-host ~]#

 Could anyone please help me with this? I have tried re-installation as
 well but still no luck.

 Thanks and Regards
 Kushagra Gupta
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[ovirt-users] Re: Administration portal doesn't load.