Hi, Could you provide full engine and vdsm logs? On Sat, Sep 2, 2017 at 4:23 PM, wai chun hung <waichunterry(a)gmail.com&gt; wrote: > Dear all, > This is my first time to ask question in this place. Thank you for time > to read my question first. > > Yesterday, i wanted to delete the snapshot on oVirt Engine Web > Administration. However, it took so long to delete a snapshot and it still > in process. > > Due to the "snapshot error", i cannot run the virtual machine as i shut > it down before. > > Is there anyone has some idea how to fix it? > The following information maybe useful for debugging . > > On web administration: > Removing Snapshot <the snapshot name> Sep 1, 2017 6:06:58 PM N/A <the > snapshot id> > <green tick>Validating Sep 1, 2017 6:06:58 PM until Sep 1, 2017 6:06:58 > PM > <In process> Executing Sep 1, 2017 6:06:58 PM N/A > > On Engine log. > 2017-09-02 20:57:10,700+08 INFO [org.ovirt.engine.core.bll.Co > ncurrentChildCommandsExecutionCallback] (DefaultQuartzScheduler6) > [70471886-a5cb-404c-80db-b8469092aa8e] Command 'RemoveSnapshot' (id: > '78ee1e62-26ea-403d-b518-9e3d3be995c2') waiting on child command id: > '5f2e8197-704f-453c-bea8-74186e5ca95c' type:'RemoveSnapshotSingleDiskLive' > to complete > > > _______________________________________________ > Users mailing list > Users(a)ovirt.org > http://lists.ovirt.org/mailman/listinfo/users > >