New Template dialog, clicking OK in one environment results in template creation, the other environment does nothing.

We have two oVirt environments configured, one for our Lab and one for Production. In the Lab, we can create templates. Clicking OK results in the New Template dialog disappearing and the VM's disk becomes locked and template creation begins. In the production environment, we cannot create templates. Clicking OK results in nothing, the dialog box remains. Nothing indicates missing/incorrect information. Both environments are on hosted engines, and oVirt Engine version 4.5. I have monitored the logs in the production environment and nothing comes up when the OK button is clicked. I have tested both environments in both Firefox and Chrome, and the behavior is also the same, our lab will progress, but production will simply not budge.

Hi, What version are you using? We had a bug with creating a new template that has been fixed in 4.5.0.8 [1]. It appeared only if there was no other template except for the Blank template. Please try upgrading to that version. Regards, Lucia 1: https://github.com/oVirt/ovirt-engine/pull/360 On Wed, Jun 1, 2022 at 6:37 AM <mblecha@flagshipbio.com> wrote:
We have two oVirt environments configured, one for our Lab and one for Production.
In the Lab, we can create templates. Clicking OK results in the New Template dialog disappearing and the VM's disk becomes locked and template creation begins.
In the production environment, we cannot create templates. Clicking OK results in nothing, the dialog box remains. Nothing indicates missing/incorrect information.
Both environments are on hosted engines, and oVirt Engine version 4.5. I have monitored the logs in the production environment and nothing comes up when the OK button is clicked.
I have tested both environments in both Firefox and Chrome, and the behavior is also the same, our lab will progress, but production will simply not budge. _______________________________________________ Users mailing list -- users@ovirt.org To unsubscribe send an email to users-leave@ovirt.org Privacy Statement: https://www.ovirt.org/privacy-policy.html oVirt Code of Conduct: https://www.ovirt.org/community/about/community-guidelines/ List Archives: https://lists.ovirt.org/archives/list/users@ovirt.org/message/7IQOK664QEGQ6J...

Hi Lucia, According to the dashboard, both the environments are on 4.5.0.8-1. The only difference between the two hosted engines is that the lab engine was an upgrade from 4.4.10, with previous templates, and the production engine is a fresh install of 4.5 a few weeks ago. Thanks, -Matt

I was able to workaround this by checking and unchecking the versioning checkbox in the New Template dialog. After the first "on-engine" template was generated, the dialog's behavior now works as expected.
participants (2)
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Lucia Jelinkova
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mblecha@flagshipbio.com