Admin portal will not load after installing updates
After installing updates on our ovirt-engine running CentOS 7.8 the administration portal will no longer load. The engine.log shows an error as follows. 2020-07-09 11:26:27,094-04 ERROR [org.ovirt.engine.core.bll.GetConfigurationValuesQuery] (default task-2) [d97ed384-f919-412b-94e2-7ec04a56ea9c] Query 'GetConfigurationValuesQuery' failed: null 2020-07-09 11:26:27,095-04 ERROR [org.ovirt.engine.core.bll.GetConfigurationValuesQuery] (default task-2) [d97ed384-f919-412b-94e2-7ec04a56ea9c] Exception: java.lang.NullPointerException Does anybody know what would cause this or how to fix it?
If you have access to the HE, can you check the rpm status (rpm -Va) for issues. Configuration files could be changed , but libraries/binaries not. What is the output of hosted-engine --vm-status ?I had a similar issue and it was an addon in my browser (as I used profile, the situation was the same on Windows and Linux :D ) Best Regards, Strahil Nikolov На 9 юли 2020 г. 18:32:39 GMT+03:00, Michael Watters <wattersm@watters.ws> написа:
After installing updates on our ovirt-engine running CentOS 7.8 the administration portal will no longer load. The engine.log shows an error as follows.
2020-07-09 11:26:27,094-04 ERROR [org.ovirt.engine.core.bll.GetConfigurationValuesQuery] (default task-2) [d97ed384-f919-412b-94e2-7ec04a56ea9c] Query 'GetConfigurationValuesQuery' failed: null 2020-07-09 11:26:27,095-04 ERROR [org.ovirt.engine.core.bll.GetConfigurationValuesQuery] (default task-2) [d97ed384-f919-412b-94e2-7ec04a56ea9c] Exception: java.lang.NullPointerException
Does anybody know what would cause this or how to fix it?
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On Thu, Jul 9, 2020 at 7:07 PM Strahil Nikolov via Users <users@ovirt.org> wrote:
If you have access to the HE, can you check the rpm status (rpm -Va) for issues. Configuration files could be changed , but libraries/binaries not.
What is the output of hosted-engine --vm-status ?I had a similar issue and it was an addon in my browser (as I used profile, the situation was the same on Windows and Linux :D )
Best Regards, Strahil Nikolov
На 9 юли 2020 г. 18:32:39 GMT+03:00, Michael Watters <wattersm@watters.ws> написа:
After installing updates on our ovirt-engine running CentOS 7.8 the administration portal will no longer load. The engine.log shows an error as follows.
2020-07-09 11:26:27,094-04 ERROR [org.ovirt.engine.core.bll.GetConfigurationValuesQuery] (default task-2) [d97ed384-f919-412b-94e2-7ec04a56ea9c] Query 'GetConfigurationValuesQuery' failed: null 2020-07-09 11:26:27,095-04 ERROR [org.ovirt.engine.core.bll.GetConfigurationValuesQuery] (default task-2) [d97ed384-f919-412b-94e2-7ec04a56ea9c] Exception: java.lang.NullPointerException
Does anybody know what would cause this or how to fix it?
Hi Michael, From and to which oVirt version have you tried to upgrade? Have you upgraded your oVirt engine according to the upgrade guide? https://www.ovirt.org/documentation/upgrade_guide/ Because the above error seems to me like an issue when you haven't run engine-setup after updating setup packages. Regards, Martin
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-- Martin Perina Manager, Software Engineering Red Hat Czech s.r.o.
Thanks for the response. The issue was that I had to run engine-setup after running yum updates. The rpms do not appear to do this or tell you that you need to run the command. :) On 7/10/2020 3:22 AM, Martin Perina wrote:
On Thu, Jul 9, 2020 at 7:07 PM Strahil Nikolov via Users <users@ovirt.org <mailto:users@ovirt.org>> wrote:
If you have access to the HE, can you check the rpm status (rpm -Va) for issues. Configuration files could be changed , but libraries/binaries not.
What is the output of hosted-engine --vm-status ?I had a similar issue and it was an addon in my browser (as I used profile, the situation was the same on Windows and Linux :D )
Best Regards, Strahil Nikolov
On Mon, Jul 13, 2020 at 5:13 PM Michael Watters <wattersm@watters.ws> wrote:
Thanks for the response. The issue was that I had to run engine-setup after running yum updates. The rpms do not appear to do this or tell you that you need to run the command. :)
Are you sure? Updating ovirt-engine-setup should emit (among all the other rpm/yum/dnf output, admittedly): Updated ovirt-engine-setup. To update the engine, you need to run: engine-setup That said, you should not be able to update the engine itself, only its setup program, exactly in order to prevent the failure you faced. We do this by adding relevant packages to yum/dnf versionlock. If you just did 'yum update', without disabling versionlock or something similar, then it might be a bug. Best regards,
On 7/10/2020 3:22 AM, Martin Perina wrote:
On Thu, Jul 9, 2020 at 7:07 PM Strahil Nikolov via Users <users@ovirt.org> wrote:
If you have access to the HE, can you check the rpm status (rpm -Va) for issues. Configuration files could be changed , but libraries/binaries not.
What is the output of hosted-engine --vm-status ?I had a similar issue and it was an addon in my browser (as I used profile, the situation was the same on Windows and Linux :D )
Best Regards, Strahil Nikolov
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-- Didi
participants (4)
-
Martin Perina -
Michael Watters -
Strahil Nikolov -
Yedidyah Bar David