11:08 a.m.
I cannot export a VM to a data domain. I receive the error:
Export VM Failed
r.original_template is undefined
The VM originated as an OVA provided by a third party. After importing the OVA and
customizing the VM, I wanted to export it for backup purposes, but cannot.
I am running oVirt 4.4.4. You can download the OVA directly from ERPNext.org if that
helps troubleshooting. Download the "Production Image" from here:
https://erpnext.org/get-started
Any help is appreciated and let me know if additional information is needed.
4:33 a.m.
Hi,
Does it appear as a UI error?
Can you please share the UI and engine logs + attach a screenshot?
*Regards,*
*Shani Leviim*
On Mon, Apr 5, 2021 at 7:09 PM Diggy Mc <d03(a)bornfree.org> wrote:
I cannot export a VM to a data domain. I receive the error:
Export VM Failed
r.original_template is undefined
The VM originated as an OVA provided by a third party. After importing
the OVA and customizing the VM, I wanted to export it for backup purposes,
but cannot.
I am running oVirt 4.4.4. You can download the OVA directly from
ERPNext.org if that helps troubleshooting. Download the "Production Image"
from here: https://erpnext.org/get-started
Any help is appreciated and let me know if additional information is
needed.
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12:24 p.m.
Attached is a screenshot of the error in the GUI. Also, I could not
find any relevant entries in either the engine or UI log files.
4:30 a.m.
The UI messages may not appear on the engine log as they are.
It's mostly related to the operation itself (in your case, ExportVmCommand).
For a better understanding, looking at your logs (ui.log and engine.log) is
essential.
Please share them (here/private).
Also, since it looks like a bug, consider open one at Bugzilla and attach
those logs there and the steps to reproduce.
*Regards,*
*Shani Leviim*
On Wed, Apr 7, 2021 at 8:24 PM Diggy Mc <d03(a)bornfree.org> wrote:
Attached is a screenshot of the error in the GUI. Also, I could not
find any relevant entries in either the engine or UI log files.
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participants (2)
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Diggy Mc -
Shani Leviim