[Engine-devel] users cannot log into userportal

Alexander Wels awels at redhat.com
Fri Aug 9 14:11:07 UTC 2013 

On Friday, August 09, 2013 08:28:15 AM Einav Cohen wrote:
> > ----- Original Message -----
> > From: "Alexander Wels" <awels at redhat.com>
> > Sent: Friday, August 9, 2013 8:19:34 AM
> > 
> > On Thursday, August 08, 2013 09:10:33 PM Einav Cohen wrote:
> > > > ----- Original Message -----
> > > > From: "Dead Horse" <deadhorseconsulting at gmail.com>
> > > > Sent: Thursday, August 8, 2013 7:51:03 PM
> > > > 
> > > > I verified the fix against current master with multiple installs and
> > > > browsers. Thanks guys!
> > > > 
> > > > Fix verified to work with:
> > > > Firefox Version 22.0-1
> > > > Google Chrome Version 28.0.1500.95
> > > > 
> > > > I still noted an odd issue with Firefox Version 17.0.8-1 (Current
> > > > Firefox
> > > > EL6 Version).
> > > > The login into the user portal succeeds and  a successful login is
> > > > logged,
> > > > however the login remains hung at the login dialog indefinitely.
> > > > Reloading the page and closing the browser does not change things.
> > > > Also removing ~/<username>/.mozilla and starting fresh results in the
> > > > same.
> > > > Can someone else check and verify similar oddness with EL6 Firefox.
> > > 
> > > similar oddness was indeed encountered lately. Alexander (added) is
> > > currently investigating.
> > > @Alexander - can you please update on the investigation progress in this
> > > thread?
> > 
> > As noted this seems to only happen with FF 17 ESR, which is the current
> > EL6
> > version. If I use firebug or attach a GWT debugger, the problem goes away.
> > Heck
> > if I compile GWT in draft mode the problem goes away.  I did however make
> > some
> > progress yesterday in determining the cause. It seems to me that for some
> > reason revealDefaultPlace in the user portal is called multiple times and
> > in certain cases the second time the method is called it never finishes
> > which causes the behavior we are seeing.
> > 
> > Still no solution, but this is my top priority to get working.
> 
> many thanks for the update, Alexander.
> this is a long shot, but it just occurred to me that recently the Message of
> the day feature has been introduced to the user portal login page [1].
> @Alexander - maybe worth investigating in that direction (i.e. if this
> patch is reverted, does the problem go away?)
> 
> [1] http://gerrit.ovirt.org/#/c/17545/
> 

I reversed that patch, but it had no effect on the problem. It did make the 
weird looking box underneath the login box go away, so at least I know where 
that came from.

> > Alexander
> > 
> > > > - DHC
> > > > 
> > > > 
> > > > On Wed, Aug 7, 2013 at 1:50 PM, Dead Horse <
> > > > deadhorseconsulting at gmail.com
> > > > 
> > > > > wrote:
> > > > I see the fix in Gerrit/GIT. Thanks guys! I will test and update
> > > > results
> > > > tomorrow morning.
> > > > - DHC
> > > > 
> > > > 
> > > > On Wed, Aug 7, 2013 at 1:01 PM, Yair Zaslavsky < yzaslavs at redhat.com >
> > > > wrote:
> > > > 
> > > > 
> > > > 
> > > > 
> > > > 
> > > > ----- Original Message -----
> > > > 
> > > > > From: "Yair Zaslavsky" < yzaslavs at redhat.com >
> > > > > To: "Dead Horse" < deadhorseconsulting at gmail.com >
> > > > > Cc: "engine-devel" < engine-devel at ovirt.org >
> > > > > Sent: Wednesday, August 7, 2013 9:00:34 PM
> > > > > Subject: Re: [Engine-devel] users cannot log into userportal
> > > > > 
> > > > > 
> > > > > 
> > > > > ----- Original Message -----
> > > > > 
> > > > > > From: "Dead Horse" < deadhorseconsulting at gmail.com >
> > > > > > To: "Itamar Heim" < iheim at redhat.com >
> > > > > > Cc: "engine-devel" < engine-devel at ovirt.org >, "Yair Zaslavsky"
> > > > > > < yzaslavs at redhat.com >
> > > > > > Sent: Wednesday, August 7, 2013 6:14:02 PM
> > > > > > Subject: Re: [Engine-devel] users cannot log into userportal
> > > > > > 
> > > > > > BZ994604 ( https://bugzilla.redhat.com/show_bug.cgi?id=994604 )
> > > > > > has
> > > > > > been
> > > > > > opened.
> > > > > > - DHC
> > > > > 
> > > > > Thanks for your help DHC,
> > > > > This was already fixed by rnori.
> > > > 
> > > > Of course "already fixed" comparing with current time. This was indeed
> > > > a
> > > > real issue.
> > > > 
> > > > > > On Wed, Aug 7, 2013 at 5:35 AM, Itamar Heim < iheim at redhat.com >
> > 
> > wrote:
> > > > > > > On 08/07/2013 12:10 AM, Dead Horse wrote:
> > > > > > >> I have found some steps to reproduce this easily.
> > > > > > >> 
> > > > > > >> Start the engine bound to an AD for authentication
> > > > > > >> log in to the user portal as an AD user which has been granted
> > > > > > >> a
> > > > > > >> Role
> > > > > > >> (I
> > > > > > >> used PowerUserRole)
> > > > > > >> 
> > > > > > >> Result: Login will succeed
> > > > > > >> Data from engine.log:
> > > > > > >> 2013-08-06 15:54:10,088 INFO
> > > > > > >> [org.ovirt.engine.core.bll.**LoginUserCommand]
> > > > > > >> (ajp--127.0.0.1-8702-10)
> > > > > > >> Running command: LoginUserCommand internal: false.
> > > > > > >> 2013-08-06 15:54:10,139 INFO
> > > > > > >> [org.ovirt.engine.core.dal.**dbbroker.auditloghandling.**
> > > > > > >> AuditLogDirector]
> > > > > > >> (ajp--127.0.0.1-8702-10) Correlation ID: 23c4709, Call Stack:
> > > > > > >> null,
> > > > > > >> Custom Event ID: -1, Message: User ovirttest logged in.
> > > > > > >> 
> > > > > > >> log out of the user portal
> > > > > > >> Result: log out succeeds
> > > > > > >> Data from engine.log:
> > > > > > >> 2013-08-06 15:54:12,448 INFO
> > > > > > >> [org.ovirt.engine.core.bll.**LogoutUserCommand]
> > > > > > >> (ajp--127.0.0.1-8702-2)
> > > > > > >> Running command: LogoutUserCommand internal: false.
> > > > > > >> 2013-08-06 15:54:12,474 INFO
> > > > > > >> [org.ovirt.engine.core.dal.**dbbroker.auditloghandling.**
> > > > > > >> AuditLogDirector]
> > > > > > >> (ajp--127.0.0.1-8702-2) Correlation ID: 52a89e7d, Call Stack:
> > > > > > >> null,
> > > > > > >> Custom Event ID: -1, Message: User ovirttest logged out.
> > > > > > >> 
> > > > > > >> As the same user log in to the user portal again but this
> > > > > > >> purposely
> > > > > > >> input the wrong password.
> > > > > > >> Result: log in will fail
> > > > > > >> Data from engine.log:
> > > > > > >> 2013-08-06 15:54:20,830 ERROR
> > > > > > >> [org.ovirt.engine.core.bll.**adbroker.**GSSAPIDirContextAuthent
> > > > > > >> icat
> > > > > > >> ion**
> > > > > > >> Strategy]
> > > > > > >> (ajp--127.0.0.1-8702-7) Kerberos error: Pre-authentication
> > > > > > >> information
> > > > > > >> was invalid (24)
> > > > > > >> 2013-08-06 15:54:20,832 ERROR
> > > > > > >> [org.ovirt.engine.core.bll.**adbroker.**GSSAPIDirContextAuthent
> > > > > > >> icat
> > > > > > >> ion**
> > > > > > >> Strategy]
> > > > > > >> (ajp--127.0.0.1-8702-7) Authentication Failed. Please verify
> > > > > > >> the
> > > > > > >> username and password.
> > > > > > >> 2013-08-06 15:54:20,843 ERROR
> > > > > > >> [org.ovirt.engine.core.bll.**adbroker.DirectorySearcher]
> > > > > > >> (ajp--127.0.0.1-8702-7) Failed ldap search server
> > > > > > >> LDAP://foodc02.foo.test.com:**389 <
> > > > > > >> http://foodc02.foo.test.com:389
> > > > > > >> 
> > > > > > >> <
> > > > > > >> http://foodc02.foo.test.com:**389 <
> > > > > > >> http://foodc02.foo.test.com:389
> > > > > > >> 
> > > > > > >> using
> > > > > > >> user ovirttest at FOO.TEST.COM <mailto: ovirttest at FOO.TEST.COM **>
> > > > > > >> due
> > > > > > >> to
> > > > > > >> 
> > > > > > >> Authentication Failed. Please verify the username and
> > > > > > >> password..
> > > > > > >> We
> > > > > > >> should not try the next server
> > > > > > >> 2013-08-06 15:54:20,850 ERROR
> > > > > > >> [org.ovirt.engine.core.bll.**adbroker.**GSSAPIDirContextAuthent
> > > > > > >> icat
> > > > > > >> ion**
> > > > > > >> Strategy]
> > > > > > >> (ajp--127.0.0.1-8702-7) Kerberos error: Pre-authentication
> > > > > > >> information
> > > > > > >> was invalid (24)
> > > > > > >> 2013-08-06 15:54:20,851 ERROR
> > > > > > >> [org.ovirt.engine.core.bll.**adbroker.**GSSAPIDirContextAuthent
> > > > > > >> icat
> > > > > > >> ion**
> > > > > > >> Strategy]
> > > > > > >> (ajp--127.0.0.1-8702-7) Authentication Failed. Please verify
> > > > > > >> the
> > > > > > >> username and password.
> > > > > > >> 2013-08-06 15:54:20,852 ERROR
> > > > > > >> [org.ovirt.engine.core.bll.**adbroker.DirectorySearcher]
> > > > > > >> (ajp--127.0.0.1-8702-7) Failed ldap search server
> > > > > > >> LDAP://foodc01.foo.test.com:**389 <
> > > > > > >> http://foodc01.foo.test.com:389
> > > > > > >> 
> > > > > > >> <
> > > > > > >> http://foodc01.foo.test.com:**389 <
> > > > > > >> http://foodc01.foo.test.com:389
> > > > > > >> 
> > > > > > >> using
> > > > > > >> user ovirttest at FOO.TEST.COM <mailto: ovirttest at FOO.TEST.COM **>
> > > > > > >> due
> > > > > > >> to
> > > > > > >> 
> > > > > > >> Authentication Failed. Please verify the username and
> > > > > > >> password..
> > > > > > >> We
> > > > > > >> should not try the next server
> > > > > > >> 2013-08-06 15:54:20,853 ERROR
> > > > > > >> [org.ovirt.engine.core.bll.**adbroker.**LdapAuthenticateUserCom
> > > > > > >> mand
> > > > > > >> ]
> > > > > > >> (ajp--127.0.0.1-8702-7) Failed authenticating user: ovirttest
> > > > > > >> to
> > > > > > >> domain
> > > > > > >> gso.med.ge.com < http://gso.med.ge.com >. Ldap Query Type is
> > > > > > >> getUserByName
> > > > > > >> 
> > > > > > >> 2013-08-06 15:54:20,854 ERROR
> > > > > > >> [org.ovirt.engine.core.bll.**adbroker.**LdapAuthenticateUserCom
> > > > > > >> mand
> > > > > > >> ]
> > > > > > >> (ajp--127.0.0.1-8702-7) Authentication Failed. Please verify
> > > > > > >> the
> > > > > > >> username and password.
> > > > > > >> 2013-08-06 15:54:20,855 ERROR
> > > > > > >> [org.ovirt.engine.core.bll.**LoginUserCommand]
> > > > > > >> (ajp--127.0.0.1-8702-7)
> > > > > > >> USER_FAILED_TO_AUTHENTICATE_**WRONG_USERNAME_OR_PASSWORD :
> > > > > > >> ovirttest
> > > > > > >> 2013-08-06 15:54:20,856 WARN
> > > > > > >> [org.ovirt.engine.core.bll.**LoginUserCommand]
> > > > > > >> (ajp--127.0.0.1-8702-7)
> > > > > > >> CanDoAction of action LoginUser failed.
> > > > > > >> Reasons:USER_FAILED_TO_**AUTHENTICATE_WRONG_USERNAME_**OR_PASSW
> > > > > > >> ORD
> > > > > > >> 
> > > > > > >> Try again to log in as the same user this time typing the
> > > > > > >> correct
> > > > > > >> password.
> > > > > > >> Result: Login fails!
> > > > > > >> Data from engine.log:
> > > > > > >> 2013-08-06 15:54:25,186 ERROR
> > > > > > >> [org.ovirt.engine.core.bll.**adbroker.**LdapAuthenticateUserCom
> > > > > > >> mand
> > > > > > >> ]
> > > > > > >> (ajp--127.0.0.1-8702-7) Failed authenticating user: ovirttest
> > > > > > >> to
> > > > > > >> domain
> > > > > > >> gso.med.ge.com < http://gso.med.ge.com >. Ldap Query Type is
> > > > > > >> getUserByName
> > > > > > >> 
> > > > > > >> 2013-08-06 15:54:25,187 ERROR
> > > > > > >> [org.ovirt.engine.core.bll.**LoginUserCommand]
> > > > > > >> (ajp--127.0.0.1-8702-7)
> > > > > > >> USER_FAILED_TO_AUTHENTICATE : ovirttest
> > > > > > >> 2013-08-06 15:54:25,187 WARN
> > > > > > >> [org.ovirt.engine.core.bll.**LoginUserCommand]
> > > > > > >> (ajp--127.0.0.1-8702-7)
> > > > > > >> CanDoAction of action LoginUser failed.
> > > > > > >> Reasons:USER_FAILED_TO_**
> > > > > > >> AUTHENTICATE
> > > > > > >> 
> > > > > > >> Try again with another AD user.
> > > > > > >> Result: Login fails!
> > > > > > >> Data from engine.log:
> > > > > > >> 2013-08-06 15:54:38,056 ERROR
> > > > > > >> [org.ovirt.engine.core.bll.**adbroker.**LdapAuthenticateUserCom
> > > > > > >> mand
> > > > > > >> ]
> > > > > > >> (ajp--127.0.0.1-8702-5) Failed authenticating user: ovirtadmin
> > > > > > >> to
> > > > > > >> domain
> > > > > > >> gso.med.ge.com < http://gso.med.ge.com >. Ldap Query Type is
> > > > > > >> getUserByName
> > > > > > >> 
> > > > > > >> 2013-08-06 15:54:38,057 ERROR
> > > > > > >> [org.ovirt.engine.core.bll.**LoginUserCommand]
> > > > > > >> (ajp--127.0.0.1-8702-5)
> > > > > > >> USER_FAILED_TO_AUTHENTICATE : ovirtadmin
> > > > > > >> 2013-08-06 15:54:38,058 WARN
> > > > > > >> [org.ovirt.engine.core.bll.**LoginUserCommand]
> > > > > > >> (ajp--127.0.0.1-8702-5)
> > > > > > >> CanDoAction of action LoginUser failed.
> > > > > > >> Reasons:USER_FAILED_TO_**
> > > > > > >> AUTHENTICATE
> > > > > > >> 
> > > > > > >> Logging into the admin portal as the admin at internal user will
> > > > > > >> yield
> > > > > > >> that
> > > > > > >> engine seems to have forgotten about and can no longer
> > > > > > >> enumerate
> > > > > > >> AD
> > > > > > >> users and groups.
> > > > > > >> engine stays in this state until it has been restarted.
> > > > > > >> 
> > > > > > >> I also note the two following errors in the engine log file as
> > > > > > >> well:
> > > > > > >> 2013-08-06 15:53:41,098 ERROR
> > > > > > >> [org.ovirt.engine.core.dal.**dbbroker.generic.**DBConfigUtils]
> > > > > > >> (MSC
> > > > > > >> service
> > > > > > >> thread 1-9) Could not parse option AutoRecoveryAllowedTypes
> > > > > > >> value.
> > > > > > >> 2013-08-06 15:53:41,161 ERROR
> > > > > > >> [org.ovirt.engine.core.dal.**dbbroker.generic.**DBConfigUtils]
> > > > > > >> (MSC
> > > > > > >> service
> > > > > > >> thread 1-9) Failed to decrypt value for property
> > > > > > >> AttestationTruststorePass will be used encrypted value:
> > > > > > >> javax.crypto.**BadPaddingException: Data must start with zero
> > > > > > >> 
> > > > > > >> - DHC
> > > > > > >> 
> > > > > > >> 
> > > > > > >> 
> > > > > > >> On Tue, Aug 6, 2013 at 1:31 PM, Dead Horse
> > > > > > >> < deadhorseconsulting at gmail.com
> > > > > > >> <mailto: deadhorseconsulting@ ** gmail.com <
> > > > > > >> deadhorseconsulting at gmail.com >
> > > > > > >> 
> > > > > > >> 
> > > > > > >> wrote:
> > > > > > >> 
> > > > > > >> Really attaching logs from other install.
> > > > > > >> - DHC
> > > > > > >> 
> > > > > > >> 
> > > > > > >> On Tue, Aug 6, 2013 at 1:30 PM, Dead Horse
> > > > > > >> < deadhorseconsulting at gmail.com
> > > > > > >> <mailto: deadhorseconsulting@ ** gmail.com <
> > > > > > >> deadhorseconsulting at gmail.com >>>
> > > > > > >> wrote:
> > > > > > >> 
> > > > > > >> Also I note that he login does succeed in the AD servers logs
> > > > > > >> as
> > > > > > >> well as the engine also acknowledges the same. However the
> > > > > > >> login
> > > > > > >> ends up in either the user logging in and the dialog sitting in
> > > > > > >> space forever and/or the engine no longer enumerating the AD
> > > > > > >> users/groups.
> > > > > > >> 
> > > > > > >> Attached are logs from another install seeing the same thing.
> > > > > > >> -DHC
> > > > > > >> 
> > > > > > >> 
> > > > > > >> On Tue, Aug 6, 2013 at 1:20 PM, Dead Horse
> > > > > > >> < deadhorseconsulting at gmail.com
> > > > > > >> <mailto: deadhorseconsulting@ ** gmail.com <
> > > > > > >> deadhorseconsulting at gmail.com >>>
> > > > > > >> wrote:
> > > > > > >> 
> > > > > > >> 
> > > > > > >> Seeing and issue where users are not able to log in. Also
> > > > > > >> for some reason the engine is seemingly forgeting about AD
> > > > > > >> users. Removing the AD domain via engine-manage-domains and
> > > > > > >> re-adding it works for enumerating the users, however the
> > > > > > >> first attempt to login as a user results in the engine no
> > > > > > >> longer enumerating the users nor allowing logins.
> > > > > > >> Attached are the pertinent logs.
> > > > > > >> 
> > > > > > >> Engine is built and running from current master as of this
> > > > > > >> morning, and was installed/built and upgraded via RPMs
> > > > > > >> yum/engine-upgrade
> > > > > > >> 
> > > > > > >> - DHC
> > > > > > >> 
> > > > > > >> 
> > > > > > >> 
> > > > > > >> 
> > > > > > >> 
> > > > > > >> 
> > > > > > >> ______________________________**_________________
> > > > > > >> Engine-devel mailing list
> > > > > > >> Engine-devel at ovirt.org
> > > > > > >> http://lists.ovirt.org/**mailman/listinfo/engine-devel <
> > > > > > >> http://lists.ovirt.org/mailman/listinfo/engine-devel >
> > > > > > > 
> > > > > > > thanks for reproducing with such clear steps. can you please
> > > > > > > open a
> > > > > > > bug?
> > > > > > > yair - can you try and reproduce as well (I tried on an older
> > > > > > > rhev
> > > > > > > 3.2
> > > > > > > i
> > > > > > > have and couldn't with the IPA provider)
> > > > > 
> > > > > _______________________________________________
> > > > > Engine-devel mailing list
> > > > > Engine-devel at ovirt.org
> > > > > http://lists.ovirt.org/mailman/listinfo/engine-devel
> > > > 
> > > > _______________________________________________
> > > > Engine-devel mailing list
> > > > Engine-devel at ovirt.org
> > > > http://lists.ovirt.org/mailman/listinfo/engine-devel

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