[ovirt-devel] Restore fails whether engine is on or off

Wondering whether this is an issue; I had an engine where i created a backup and stored elsewhere. This engine was reinstalled and the backup file (called file_name) used to restore below. However i get 2 different errors based on whether engine is on.... [root@dub-mgrfarm113 ~]# service ovirt-engine status Redirecting to /bin/systemctl status ovirt-engine.service ● ovirt-engine.service - oVirt Engine Loaded: loaded (/usr/lib/systemd/system/ovirt-engine.service; disabled; vendor preset: disabled) Active: active (running) since Thu 2020-01-16 16:13:41 GMT; 2h 5min ago Main PID: 5621 (ovirt-engine.py) CGroup: /system.slice/ovirt-engine.service ├─5621 /usr/bin/python /usr/share/ovirt-engine/services/ovirt-engine/ovirt-engine.py --redirect-output --systemd=notify st... └─5661 ovirt-engine -server -XX:+TieredCompilation -Xms1991M -Xmx1991M -Xss1M -Djava.awt.headless=true -Dsun.rmi.dgc.clien... Jan 16 16:13:40 dub-mgrfarm113.ie.oracle.com systemd[1]: Starting oVirt Engine... Jan 16 16:13:40 dub-mgrfarm113.ie.oracle.com ovirt-engine.py[5621]: 2020-01-16 16:13:40,816+0000 ovirt-engine: INFO _detectJBossV...l=36 Jan 16 16:13:41 dub-mgrfarm113.ie.oracle.com ovirt-engine.py[5621]: 2020-01-16 16:13:41,795+0000 ovirt-engine: INFO _detectJBossV...'[]' Jan 16 16:13:41 dub-mgrfarm113.ie.oracle.com systemd[1]: Started oVirt Engine. Hint: Some lines were ellipsized, use -l to show in full. [root@dub-mgrfarm113 ~]# engine-backup --mode=restore --file=file_name --restore-permissions Start of engine-backup with mode 'restore' scope: all archive file: file_name log file: /var/log/ovirt-engine-backup/ovirt-engine-restore-20200116181932.log Preparing to restore: FATAL: Engine service is active - can not restore backup or off....... [root@dub-mgrfarm113 ~]# service ovirt-engine stop Redirecting to /bin/systemctl stop ovirt-engine.service [root@dub-mgrfarm113 ~]# engine-backup --mode=restore --file=file_name --restore-permissions Start of engine-backup with mode 'restore' scope: all archive file: file_name log file: /var/log/ovirt-engine-backup/ovirt-engine-restore-20200116181952.log Preparing to restore: - Unpacking file 'file_name' Restoring: - Files FATAL: Can't connect to database 'engine'. Please see '/usr/bin/engine-backup --help'. In addition, possibly related, the web page for the server will no longer launch even when ovirt-engine and httpd services are running while. Any troubleshooting tips or has anyone seen same before?