Unable to shutdown, poweroff or delete a VM

We are running oVirt Version 3.5.0.1-1.el6. I have a VM on one of my hosts that appears to be stuck. The VM shows running, however I am unable to successfully shutdown, powerdown, or otherwise change the status of the VM. It is not pinging. The guest OS is Ubuntu 14.04 and the ovirt agent is installed. I have attempted to stop the vm from the ovirt-shell as well and get the following errors for each command: [oVirt shell (*connected*)]# action vm connect-turbo-stage-03 stop *============================================================== ERROR ===========================================================* * status: 400* * reason: Bad Request* * detail: Unexpected exception* * ================================================================================================================================* [oVirt shell (*connected*)]# remove vm connect-turbo-stage-03 *============================================================== ERROR ===========================================================* * status: 409* * reason: Conflict* * detail: Cannot remove VM. VM is running.* * ================================================================================================================================* [oVirt shell (*connected*)]# action vm connect-turbo-stage-03 detach *============================================================== ERROR ===========================================================* * status: 400* * reason: Bad Request* * detail: User is not authorized to perform this action.* * ================================================================================================================================* *Thank you in advance for your assistance.* *** *Mark Steele* CIO / VP Technical Operations | TelVue Corporation TelVue - We Share Your Vision 800.885.8886 x128 | msteele@telvue.com | http://www.telvue.com twitter: http://twitter.com/telvue | facebook: https://www.facebook.com/telvue

From: "Mark Steele" <msteele@telvue.com> To: users@ovirt.org Sent: Thursday, July 9, 2015 1:30:11 PM Subject: [ovirt-users] Unable to shutdown, poweroff or delete a VM
We are running oVirt Version 3.5.0.1-1.el6.
I have a VM on one of my hosts that appears to be stuck. The VM shows running, however I am unable to successfully shutdown, powerdown, or otherwise change the status of the VM.
It is not pinging. The guest OS is Ubuntu 14.04 and the ovirt agent is installed.
I have attempted to stop the vm from the ovirt-shell as well and get the following errors for each command:
[oVirt shell ( connected )]# action vm connect-turbo-stage-03 stop
============================================================== ERROR ===========================================================
status: 400
reason: Bad Request
detail: Unexpected exception
================================================================================================================================
[oVirt shell ( connected )]# remove vm connect-turbo-stage-03
============================================================== ERROR ===========================================================
status: 409
reason: Conflict
detail: Cannot remove VM. VM is running.
================================================================================================================================
[oVirt shell ( connected )]# action vm connect-turbo-stage-03 detach
============================================================== ERROR ===========================================================
status: 400
reason: Bad Request
detail: User is not authorized to perform this action.
================================================================================================================================
Check engine.log and if relevant submit a BZ. j.
participants (2)
-
Jiri Belka
-
Mark Steele