The blocker I have now for the email -> support ticket task is that the
Jira cloud doesn't support self-signed certificates. Not sure if this is
something we can sort out by the support. To proceed, we need an ssl
certificate for this mail server which is signed by some CA. Don't foresee
any other issues with the setup as of now. Once I'm able to configure a pop
account in jira, I can add a handler to listen on this incoming mails and
create a ticket.
**See the Protocol row.
On Wed, Nov 25, 2015 at 12:23 AM, Eyal Edri <eedri(a)redhat.com> wrote:
> hey vishnu,
> since we're not always online the same time and some asked me to see how
> is the email task
> is progress since they are very interested in it, i thought maybe you can
> send a weekly email, with updates on how is it going and maybe thoughts or
> help you need, to the infra list.
> what do you think?
> at least until we'll have the ovirt jira working well, then we will just
> monitor the tickets themselves
> Eyal Edri
> Supervisor, RHEV CI
> EMEA ENG Virtualization R&D
> Red Hat Israel
> phone: +972-9-7692018
> irc: eedri (on #tlv #rhev-dev #rhev-integ)